Remarkable Service
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Remarkable Service
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Author : The Culinary Institute of America
language : en
Publisher: John Wiley & Sons
Release Date : 2009-05-04
Remarkable Service written by The Culinary Institute of America and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-04 with Cooking categories.
As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, front-door hospitality to money handling, styles of modern table service, front-of-the-house safety and sanitation, serving diners with special needs, and service challenges—what to do when things go wrong. Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.
Remarkable Service
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Author : The Culinary Institute of America (CIA)
language : en
Publisher: John Wiley & Sons
Release Date : 2014-02-10
Remarkable Service written by The Culinary Institute of America (CIA) and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-10 with Cooking categories.
Transforming service into extraordinary guest experiences—with repeat business the reward For the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles. This all-new edition features a completely reorganized, updated look at table service and foodservice management, from setting up a dining room and taking guests' orders to executing wine service and handling customer complaints. With straightforward advice from The Culinary Institute of America's expert table service and foodservice management faculty, Remarkable Service, Third Edition offers new "Scripts for Service Scenarios" throughout to help servers practice such real-world scenarios as recommending a dish, taking reservations, and dealing with special requests. This book also addresses the service needs of a wide range of dining establishments, from casual and outdoor dining to upscale restaurants and catering operations. Chapters cover everything from training and hiring staff, preparation for service, and front-door hospitality to money handling, styles of modern table service, and the relationship between the front and back of the house. Foreword by restaurateur Danny Meyer, whose restaurants are legendary for their world-class service Respected industry-wide as a contemporary reference guide and refresher for foodservice professionals
Remarkable Service
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Author : CIA
language : en
Publisher:
Release Date : 2014-01-21
Remarkable Service written by CIA and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-21 with categories.
Remarkable Service
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Author : Culinary Institute of America (CIA) Staff
language : en
Publisher: John Wiley & Sons
Release Date : 2009-10-10
Remarkable Service written by Culinary Institute of America (CIA) Staff and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-10-10 with categories.
More Loyal Customers
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Author : Kevin Stirtz
language : en
Publisher: Stirtz Group LLC
Release Date : 2008
More Loyal Customers written by Kevin Stirtz and has been published by Stirtz Group LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Consumer behavior categories.
Set
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Author : Ezra Eichelberger
language : en
Publisher:
Release Date : 2014-06-25
Set written by Ezra Eichelberger and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-25 with categories.
Remarkable Customer Service And Disservice Case Studies And Discussions To Increase Your Customers Delight
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Author : Rebecca L. Morgan
language : en
Publisher:
Release Date : 2009-04-01
Remarkable Customer Service And Disservice Case Studies And Discussions To Increase Your Customers Delight written by Rebecca L. Morgan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-04-01 with Business & Economics categories.
Can Your Team Improve Your Customer's Delight? We like to think our staff are just as good when we aren't around as when we are. But not all of them are. Some are doing downright stupid things to your customers. And driving them away. How do you know what they're doing? You can't always know. But you can regularly reinforce what you want them to do. Not by lecturing at them, nagging and scolding. But by presenting scenarios and discussing them, either as a group or individually. "Remarkable Customer Service ... and Disservice" is designed to be a tool for growth -- for you, individual staff members, and your whole team.
The Care Of Injured And Wounded Service Members
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Author : United States. Congress. House. Committee on Armed Services. Subcommittee on Military Personnel
language : en
Publisher:
Release Date : 2006
The Care Of Injured And Wounded Service Members written by United States. Congress. House. Committee on Armed Services. Subcommittee on Military Personnel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with History categories.
Tributes Delivered In Congress To Strom Thurmond To Commemorate His Service In The United States Senate
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Author :
language : en
Publisher:
Release Date : 2002
Tributes Delivered In Congress To Strom Thurmond To Commemorate His Service In The United States Senate written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Government publications categories.
Utilizing Your Passion To Create Success
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Author : Joe Marsola Eidem
language : en
Publisher: AuthorHouse
Release Date : 2010-03
Utilizing Your Passion To Create Success written by Joe Marsola Eidem and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03 with Biography & Autobiography categories.
Life is a story, and we all have our own special one to live. Some of us are in the early chapters, struggling to figure out the plot, while others are mired in the middle with too many obstacles and unclear dialogue. Still others are contemplating their grand, final act. You, like me started out somewhere, with your own special location, culture and passions. Your supporting cast; family, friends, neighbors, teachers, mentors, colleagues, and employers, even someone you may have casually met in passing influenced your thoughts, values and decisions. The result of these influences lead you to where you are right now, holding this book, reading these words, at exactly this moment. While our stories are peppered with our own individuality, surprisingly, they are not that unique. The specific situations are varied, but we've all experienced ups and downs, joys and sorrows, days when we were sure we could fly, and mornings when the mere thought of getting out of bed was seemingly the most painful task we had ever faced. I see the quizzical look on your face,, wondering what these "life story" mutterings are all about, swearing that you had purchased a cookbook. Let me assure you, this is a cookbook, and in it you will find a vast array of delectable recipes that will invigorate your palate and impress your friends. You will also find a story, my story. You see, these recipes make up one of my most important supporting characters: food. They will also introduce you to my single most influential supporting character: family. It is my sincere hope that these stories of food and family nurture both your body and soul, and as you continue through your life story, provide you with some guidance and much "food" for thought!