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Return On Investment In Training And Performance Improvement


Return On Investment In Training And Performance Improvement
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Return On Investment In Training And Performance Improvement Programs


Return On Investment In Training And Performance Improvement Programs
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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2012-06-25

Return On Investment In Training And Performance Improvement Programs written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-25 with Business & Economics categories.


The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.



Return On Investment In Training And Performance Improvement


Return On Investment In Training And Performance Improvement
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Author : Patricia Pulliam Phillips
language : en
Publisher:
Release Date : 2024

Return On Investment In Training And Performance Improvement written by Patricia Pulliam Phillips and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024 with Business & Economics categories.


"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers"--



Understanding The Basics Of Return On Investment In Training


Understanding The Basics Of Return On Investment In Training
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Author : Patricia Pulliam Phillips
language : en
Publisher: Kogan Page Publishers
Release Date : 2002

Understanding The Basics Of Return On Investment In Training written by Patricia Pulliam Phillips and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.


Measuring return on investment in training is now a big issue. The author of Understanding the Basics of Return on Investment in Training helps trainers and senior resource staff understand how to assess both the tangible and intangible benefits of their training programmes. Worked examples show how all aspects of training effectiveness can be assessed.



From The Happy Sheet To The Bottom Line


From The Happy Sheet To The Bottom Line
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Author : Patrick Taggart
language : en
Publisher: Paragon Publishing
Release Date : 2013-07

From The Happy Sheet To The Bottom Line written by Patrick Taggart and has been published by Paragon Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07 with Business & Economics categories.


This book is designed to share the knowledge and expertise we have developed over the last ten years in helping our cutomers to solve the challenge of evaluating the return on investment from organisational development activities. It includes details of our approach, using our unique Performance Improvement Cycle(c), a number of case studies in leadership and coaching showing how it is possible to increase impact and measure return on investment from soft skills interventions, and a simple step by step guide to adopting the process. Our methodology, The Peformance Improvement Cycle(c) has recently been developed into a software solution, making the process even more efficient and this is described in the final chapter. Our process and system offer all stakeholders a range of beneifts including: Executives will see how investment in development is impoving the performance of the Organisation. Managers see how results improve through having a more skilled and effective workforce. Employees can demonstrate their own effectiveness through a consistent application of new sikills and learning. Learning and Development Professionals will see their function viewed as a profit centre rather than a cost centre. "Your book is concise and is presented in the format readers need. The approach summarised in your performance-improvement cycle is an excellent way to structure the process in easy-to-understand steps. " Jack Phillips ROI Institute "The book sets out a crystal clear case for straightforward ROI and two things in particular stand out; how vital it is to set objectives upfront before any training interventions are designed and the vital supportive role of senior/line managers. Peter Honey Publications



Return On Investment In Training And Performance Improvement Programs


Return On Investment In Training And Performance Improvement Programs
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Author : Patricia Pulliam Phillips
language : en
Publisher: Taylor & Francis
Release Date : 2024-05-01

Return On Investment In Training And Performance Improvement Programs written by Patricia Pulliam Phillips and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-01 with Business & Economics categories.


The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.



Return On Investment In Meetings And Events


Return On Investment In Meetings And Events
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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2008

Return On Investment In Meetings And Events written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.


The Phillips ROI Methodology utilizes five levels of evaluation, which are essential in determining the return on investment. All levels of evaluation must be conducted in order to determine the ROI of a meeting or event.



Front End Analysis And Return On Investment Toolkit


Front End Analysis And Return On Investment Toolkit
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Author : Harold D. Stolovitch
language : en
Publisher: Pfeiffer
Release Date : 2004-04-01

Front End Analysis And Return On Investment Toolkit written by Harold D. Stolovitch and has been published by Pfeiffer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-04-01 with Business & Economics categories.


Front-End Analysis and Return on Investment Toolkit is a comprehensive collection of guidelines, job aids, rich examples and tips that give you the information needed to create performance interventions that will deliver the desired results. By using this vital resource you will be able to analyze training requests on the front end, measure worth and ROI in learning, and performance on the back end, and Identify the business need underlying the request. Clarify the desired performance outcomes. Systematically investigate and describe the current performance state. Characterize the gap between current and desired performance in terms of magnitude, value, and urgency. Identify the array of factors affecting the gap. Select appropriate, economical, feasible, and acceptable performance interventions that deliver desired results.



The Roi Fieldbook


The Roi Fieldbook
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Author : Patricia Pulliam Phillips
language : en
Publisher: Routledge
Release Date : 2007

The Roi Fieldbook written by Patricia Pulliam Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.


Accompanying CD-ROM contains ... "dozens of tools, instruments, and templates ... [and] a thorough case study which is aligned with each fieldbook chapter to present how the ROI process and guiding principles are applied ... [and] interactive material such as "Are you ready for ROI?"--A self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet."--Page 4 of cover.



Measuring Roi In Learning Development


Measuring Roi In Learning Development
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Author : Patricia Pulliam Phillips
language : en
Publisher: Association for Talent Development
Release Date : 2011-12-21

Measuring Roi In Learning Development written by Patricia Pulliam Phillips and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-21 with Business & Economics categories.


How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world. Measuring ROI in Learning & Development provides everyone who has a personal or professional interest in developing effective metrics with a solid foundation on which to build practical ROI measuring programs. Specific topics covered include: examination of selected case studies, many of which employ the ROI Methodology definition and discussion of the ROI Methodology, and suggestions on how to best implement it exploration of best practices in measurement and evaluation of ROI discussion of various ROI data collection plans coverage of data analysis strategies and program assessment protocols analysis of program costs. Measuring ROI in Learning and Development provides comprehensive coverage of all aspects of developing, creating, implementing, maintaining, and assessing an effective, productive ROI-measurement program. With its explanation of the ROI Methodology; presentation of numerous case studies; extensive documentation and analysis of best practices; and consideration of such important issues as cost, data collection, and program assessment, this title is the most complete resource available for those involved with measuring ROI.



Roi At Work


Roi At Work
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Author : Jack J. Phillips
language : en
Publisher: Association for Talent Development
Release Date : 2005-07-01

Roi At Work written by Jack J. Phillips and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-07-01 with Business & Economics categories.


Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997 and 2001, which greatly contributed to a growing body of knowledge on the subject. ROI at Work builds on the foundation of those well-received volumes and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human resources development (HRD), human resources, and performance improvement professionals will learn valuable lessons from these detailed real-world case studies as they work to contribute to the strategic goals of their organizations. College instructors and students also will find value in this book as a supplement to standard HRD textbooks. Researchers and consultants will find that this book provides solid evidence of the validity of ROI measurement and evaluation practices.