Return On Investment In Training And Performance Improvement
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Return On Investment In Training And Performance Improvement Programs
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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2012-06-25
Return On Investment In Training And Performance Improvement Programs written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-25 with Business & Economics categories.
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
Return On Investment In Training And Performance Improvement Programs
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Author : Patricia Pulliam Phillips
language : en
Publisher: Taylor & Francis
Release Date : 2024-05-01
Return On Investment In Training And Performance Improvement Programs written by Patricia Pulliam Phillips and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-01 with Business & Economics categories.
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
Return On Investment In Training And Performance Improvement
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Author : Patricia Pulliam Phillips
language : en
Publisher:
Release Date : 2024
Return On Investment In Training And Performance Improvement written by Patricia Pulliam Phillips and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024 with Business & Economics categories.
"The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patti P. Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition expands upon and updates the second edition with chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides relevant examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers"--
Linking Training To Performance
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Author : William J. Rothwell
language : en
Publisher: Amer. Assn. of Community Col
Release Date : 2000
Linking Training To Performance written by William J. Rothwell and has been published by Amer. Assn. of Community Col this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
This book is written for workforce developers in community colleges and branch campus settings. College administrators, public officials, and employers may also find it helpful because it will give them a frame of reference for directing--or judging the quality of--community college workforce developers, the functions they oversee, the results they obtain, and the services they offer. This book can also serve as a text for the many students who are preparing themselves for careers in the challenging world of workforce development in community colleges. The book is intended to cover key issues in workforce development. The fifteen chapters are: (1) "The Role of Workforce Development Organizations" (Laurance J. Warford); (2) "Strategic Business Planning for Workforce Development" (Frederick D. Loomis); (4) "Integrating Workforce Development and Institutional Requirements" (James Jacobs); (5) "Competencies for Workforce Developers" (William J. Rothwell and Patrick E. Gerity); (6) "Building Community Partnerships for Workforce Development" (Mary Gershwin); (7) "Marketing Workforce Development Organizations" (Paul Pierpoint); (8) "The 5-S Consultative Approach to Sales" (Wesley E. Donahue and John E. Park); (9) "Finance and Budgeting for Workforce Development Organizations" (Leslie Roe); (10) "Establishing and Maintaining Effective Relations with Workforce Development Faculty, Staff, and Administrators" (Dennis Bona); (11) "Assessing Needs for Training and Nontraining Projects" (Elaine A. Gaertner and Cheryl A. Marshall); (12) "Integrating Complex Training and Nontraining Projects" (Ethan S. Sanders); (13) Evaluating Workforce Development Efforts (William J. Rothwell); (14) "Outsourcing Training" (Karen A. Flannery); and (15) "Lessons Learned and Emerging Issues" (Patrick E. Gerity). Appended are: (1) Developing a High-Performing Organization: Self-Assessment Instrument for Workforce Development Professionals in Higher Education; (2) Competency Model for Community College Workforce Developers; (3) Competency Assessment Instrument for Community College Workforce Developers; (4) Templates for Conducting 5-S Consultative Sales; (5) Coaching Checksheet for Community College Workforce Developers; (6) Templates for Community College Workforce Developers; and (7) State-by-State Electronic Resources for Workforce Development Strategic Plans and Customized Job Training Grants. The book also contains a foreword by George R. Boggs and James McKenney; preface; information about the contributors, and an index.
Human Performance Improvement
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Author : William J. Rothwell
language : en
Publisher: Routledge
Release Date : 2012-06-14
Human Performance Improvement written by William J. Rothwell and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-14 with Business & Economics categories.
Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
The Roi Fieldbook
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Author : Patricia Pulliam Phillips
language : en
Publisher: Routledge
Release Date : 2007
The Roi Fieldbook written by Patricia Pulliam Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
Accompanying CD-ROM contains ... "dozens of tools, instruments, and templates ... [and] a thorough case study which is aligned with each fieldbook chapter to present how the ROI process and guiding principles are applied ... [and] interactive material such as "Are you ready for ROI?"--A self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet."--Page 4 of cover.
Handbook Of Improving Performance In The Workplace Measurement And Evaluation
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Author : James L. Moseley
language : en
Publisher: John Wiley & Sons
Release Date : 2009-12-09
Handbook Of Improving Performance In The Workplace Measurement And Evaluation written by James L. Moseley and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-09 with Business & Economics categories.
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
Roi At Work
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Author : Jack J. Phillips
language : en
Publisher: Association for Talent Development
Release Date : 2005-07-01
Roi At Work written by Jack J. Phillips and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-07-01 with Business & Economics categories.
Interest in measuring the return-on-investment (ROI) of performance improvement interventions has grown exponentially since the 1994 publication of ASTD's In Action: Measuring Return on Investment, Volume 1. The success of that book prompted the release of two more ROI in Action volumes in 1997 and 2001, which greatly contributed to a growing body of knowledge on the subject. ROI at Work builds on the foundation of those well-received volumes and introduces even more examples of ROI application in the government sector as well as a variety of industries, including the telecommunications, financial services, technology, and automotive industries. Training, human resources development (HRD), human resources, and performance improvement professionals will learn valuable lessons from these detailed real-world case studies as they work to contribute to the strategic goals of their organizations. College instructors and students also will find value in this book as a supplement to standard HRD textbooks. Researchers and consultants will find that this book provides solid evidence of the validity of ROI measurement and evaluation practices.
Human Performance Enhancement In High Risk Environments
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Author : Paul E. O'Connor
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2009-12-22
Human Performance Enhancement In High Risk Environments written by Paul E. O'Connor and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-22 with Psychology categories.
This book presents a collection of works written by military researchers on the human performance research being carried out in the military. Human Performance Enhancement in High-Risk Environments: Insights, Developments, and Future Directions from Military Research takes the breakthrough work being done by the military on human performance issues and presents it in a way that is applicable to a wider audience of high-risk professions and industries, including police forces, fire fighters, the security industry, military contracting, and more. Human Performance Enhancement in High-Risk Environments focuses on selection, training, safety, and interface design—essential steps in the process of putting the right people in the right positions with the right equipment to handle dangerous work. The book's 16 chapters are each written by military experts, emphasizing lessons learned from their own experiences and research, while highlighting the relevance of their findings to other domains in which highly trained personnel operate complex machinery with high consequences of error.
Beyond Training Ain T Performance Fieldbook
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Author : Harold D. Stolovitch
language : en
Publisher: Association for Talent Development
Release Date : 2006-04-01
Beyond Training Ain T Performance Fieldbook written by Harold D. Stolovitch and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-04-01 with Business & Economics categories.
An essential companion manual to Training Ain't Performance, the Beyond Training Ain't Performance Fieldbook is an HPI theory implementation guide. The included CD-ROM features worksheets, assessments, tools, and practical advice that will propel your organization toward the performance approach.