Return On Investment In Training And Performance Improvement Programs
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Return On Investment In Training And Performance Improvement Programs
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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2012-06-25
Return On Investment In Training And Performance Improvement Programs written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-25 with Business & Economics categories.
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: *ten post-program data collection methods *ten strategies for determining the amount of improvement that is directly linked to training programs *ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
Return On Investment In Training And Performance Improvement Programs
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Author : Patricia Pulliam Phillips
language : en
Publisher: Taylor & Francis
Release Date : 2024-05-01
Return On Investment In Training And Performance Improvement Programs written by Patricia Pulliam Phillips and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-01 with Business & Economics categories.
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
Performance Consulting
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Author : Dana Gaines Robinson
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2008
Performance Consulting written by Dana Gaines Robinson and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
The first edition of this completely revised and updated edition of a classic in the field of human resources sold over 60,000 copies worldwide and won the Book of the Year award from the Society for Human Resource Management. This new edition includes two completely new chapters, new examples and techniques, and links to free downloads on the authors' website, www.partners-in-change.com.
Managing Employee Retention
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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2004-02-18
Managing Employee Retention written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-02-18 with Business & Economics categories.
During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.
The Handbook Of Leadership Development Evaluation
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Author : Kelly Hannum
language : en
Publisher: John Wiley & Sons
Release Date : 2006-11-28
The Handbook Of Leadership Development Evaluation written by Kelly Hannum and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-28 with Business & Economics categories.
With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and approaches designed to evaluate leadership development in a variety of settings. It will help you answer the most common questions about leadership development efforts, including: What difference does leadership development make? What development and support strategies work best to enhance leadership? Is the time and money spent on leadership development worthwhile? What outcomes can be expected from leadership development? How can leadership development efforts be sustained?
A Practical Guide To Needs Assessment
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Author : Catherine M. Sleezer
language : en
Publisher: John Wiley & Sons
Release Date : 2014-01-21
A Practical Guide To Needs Assessment written by Catherine M. Sleezer and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-21 with Business & Economics categories.
A Practical Guide to Needs Assessment, Third Edition For fifteen years, A Practical Guide to Needs Assessment has been the go-to text for those who are seeking useful, systematic approaches to needs assessment. Needs assessment is the first step in training, performance improvement, and community development projects. This thoroughly revised and updated edition contains a treasury of resources including a toolkit of ready-to-use templates and job aids that you can customize for your own use. Illustrative case studies and tips show how to assess needs for individuals, teams, organizations, government agencies, and communities. This book combines a how-to text and reference tool for trainers, performance improvement professionals, and students. Managers and community leaders use it to get to the root of their learning and performance problems, make effective decisions, and obtain support for their most pressing issues. Updates to the third edition include: Links to online resources, including a needs assessment book that you can download for free, ethical guidelines, and vendors who assess individual, group and organizational needs. A new chapter on the complex needs assessment approach with new toolkit forms. A summary of the recent advances in our knowledge about learning, training, and performance that you can use to quickly prepare for client meetings. Guidelines on workforce surveys, such as employee engagement surveys. An Instructor’s Guide that contains discussion questions, assessments materials, and new exercises for each chapter. You can use this book to quickly access up-to-date information on the fundamentals of needs assessment including current models, theories, and resources. You can also learn how to manage and report a needs assessment project and access professional ethical guidelines. Learn five approaches to needs assessment: knowledge and skills analysis, job and task analysis, competency-based needs assessment, strategic needs assessment, and complex needs assessment.
Measuring The Success Of Learning Through Technology
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Author : Tamar Elkeles
language : en
Publisher: Association for Talent Development
Release Date : 2014-08-08
Measuring The Success Of Learning Through Technology written by Tamar Elkeles and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-08 with Business & Economics categories.
Learn to measure the results of your technology-based learning programs with this step-by-step guide. Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the true value of these programs. Renowned ROI experts Jack and Patti Phillips have joined with Tamar Elkeles, the chief learning officer for Qualcomm, to provide this guide for measuring the success of e-learning programs. By following the steps prescribed in this book, designers and developers can significantly affect the success of e-learning at the application and impact levels, ultimately making the ROI easy to develop. Part I of the book outlines the steps that make up the logical approach to evaluation using the ROI Methodology. Part II describes how the methodology has been applied in real-life case studies. These studies represent a variety of industries and applications and are written by experienced professionals in the field of learning and development.
Handbook Of Improving Performance In The Workplace Measurement And Evaluation
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Author : James L. Moseley
language : en
Publisher: John Wiley & Sons
Release Date : 2009-12-09
Handbook Of Improving Performance In The Workplace Measurement And Evaluation written by James L. Moseley and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-09 with Business & Economics categories.
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
Performance Evaluation
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Author : Ingrid J. Guerra-López
language : en
Publisher: John Wiley & Sons
Release Date : 2017-07-27
Performance Evaluation written by Ingrid J. Guerra-López and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Education categories.
Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.
Ultimate Performance Management
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Author : Jeffrey Russell
language : en
Publisher: Association for Talent Development
Release Date : 2009-11-01
Ultimate Performance Management written by Jeffrey Russell and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-11-01 with Business & Economics categories.
Mention the dreaded phrase "performance review" to most employees, and you're likely to get a variety of responses—none positive. Face it: it's time to find a better way to manage performance. Whether you're an organizational leader, human resource professional, or organization development specialist, Ultimate Performance Management can help you transform your company's system for performance improvement. Rather than the traditional annual performance review, you can develop a larger framework for an ongoing performance coaching conversation, a fresh approach that enables managers and performers to build their skills consistently over time. This book provides complete background materials on learning and performance management issues, guidelines for assessing your organization's current culture and evaluating your program results, and a full range of hands-on tools, including complete instructions and presentations for one-day or half-day workshops on several performance-related processes handouts such as checklists, exercises, charts, diagrams, and other supportive materials training instruments and tools including a wide array of quizzes, questionnaires, outlines, and feedback forms learning activities to provide workshop participants with a broad variety of structured experiences a CD-ROM containing all of the ready-to-print materials shown in the workbook. Note: The Content Express e-book contains a link to the same ready-to-print material contained within the CD-ROM.