Risk Management Within The It Service Lifecycle
DOWNLOAD
Download Risk Management Within The It Service Lifecycle PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Risk Management Within The It Service Lifecycle book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Risk Management Within The It Service Lifecycle
DOWNLOAD
Author : Jan Kussowski
language : en
Publisher: GRIN Verlag
Release Date : 2015-05-13
Risk Management Within The It Service Lifecycle written by Jan Kussowski and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-13 with Computers categories.
Bachelor Thesis from the year 2014 in the subject Computer Science - Commercial Information Technology, grade: 2,0, University of Applied Sciences Brandenburg (Fachbereich Wirtschaft), language: English, abstract: Risk Management for IT-Service Lifecycle Management is not always performed in a transparent, repeatable and consistent way. In consequence its potential to be used as a key element for successful decision taking is not fully utilized. This thesis considers applied standards, models and practices in the IT-Service Management to establish a methodology which enables improvement of Risk Management within the IT-Service Lifecycle. The developed methodology determines stages in the Lifecycle where risk assessments should be performed. It also defines the required information and their sources. Being based on already existing processes within a service providing organization, this methodology can easily be applied to improve the service quality. Motivation: Since one major business sector of Merck is the production of pharmaceutical products the organization is subject to very strict regulations for development and production of their life science products and the business supporting ITServices therefore underlie a strong IT-Governance. This IT-Governance as part of the corporate Governance is highly influential on how IT-Services are operated and carried out over their whole lifecycle. In addition, business processes and the management of risks are highly important factors. The provided IT-Services have to be on track with business needs of the respective customers. To ensure this alignment strategic decisions need to be based on relevant information. To improve this decision making process various types of information on IT-Services are needed. The author’s professional background served as a foundation for addressing this corporate need of Merck. Having obtained basic knowledge on IT-Services, related organizations and processes, the author took this opportunity to pursue his growing interest within this field of research.
Introduction To The Itil Service Lifecycle
DOWNLOAD
Author : Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2010-05-12
Introduction To The Itil Service Lifecycle written by Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-12 with Business & Economics categories.
This official introduction is a gateway to ITIL. It explains the basic concept of IT Service Management (ITSM) and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books. It also serves to illuminate the background of thr new ITIL structure.This title introduces ITSM and ITIL, explains why the service lifecycle approach is best practice in today's ITSM, and makes a persuasive case for change.After showing high level process models, it takes the reader through the main principles that govern the new version: lifecycle stages, governance and decision making, then the principles behind design and deployment, and operation and optimisation.
The Official Introduction To The Itil Service Lifecycle
DOWNLOAD
Author : OGC - Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
The Official Introduction To The Itil Service Lifecycle written by OGC - Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
The Computer System Risk Management And Validation Life Cycle
DOWNLOAD
Author : R. Timothy Stein
language : en
Publisher: Paton Professional
Release Date : 2006
The Computer System Risk Management And Validation Life Cycle written by R. Timothy Stein and has been published by Paton Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Service Strategy Based On Itil V3
DOWNLOAD
Author : Jan Van Bon
language : en
Publisher: Best Practice (Van Haren Publi
Release Date : 2008
Service Strategy Based On Itil V3 written by Jan Van Bon and has been published by Best Practice (Van Haren Publi this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
The Management Guides are a concise summary of the Foundations of IT Service Management based on ITIL V3. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well. "] a wonderful compliment to the Best Practice Series. As an ITIL Training Organization our consultants were required to reach each of the ITIL V3 books. There was lots of complaining about how the books took too long to say very little. The Management Guides are a good alternative for those who want a quick reference. They are in-depth enough to cover the subject without becoming overly verbose"(Ramon Smitherman, Vice President Sales and Operations, Dream Catchers, Inc.)
It Service Management Based On Itil 2011 Edition
DOWNLOAD
Author : Pierre Bernard
language : en
Publisher: Van Haren
Release Date : 1970-01-01
It Service Management Based On Itil 2011 Edition written by Pierre Bernard and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970-01-01 with Education categories.
For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers will find that this title succinctly covers the key aspects of ITIL 2011 Edition. It is endorsed by AXELOS, the official ITIL Accreditor.The ITIL Lifecycle is fully covered. In addition there is much attention to the 26 IT Service Management processes and 4 Functions. These are described in detail. This means that it is easy for all readers to access and grasp the concepts of processes and functions that are so pivotal to many service management day-to-day operations.This title covers the following: Introduction to the Service Lifecycle Lifecycle phase: Service Strategy Lifecycle phase: Service Design Lifecycle phase: Service Transition Lifecycle phase: Service Operation Lifecycle phase: Continual Service ImprovementNew, compared with the previous edition on ITIL V3, are the processes for Strategy Management and Business Relationship Management. Also the other new and revised concepts of ITIL are covered in this book. Well written and presented, this publication provides a useful addition to the core ITIL publications for anyone wanting to understand IT service management. Kevin Holland, Service Management Specialist, NHS Pierre has produced an extremely useful summary of the current version of ITIL. This will be an invaluable day to day reference for all practitioners. Claire Agutter, ITIL Training Zone
Information Security Management With Itil
DOWNLOAD
Author : Jacques A. Cazemier
language : en
Publisher: Van Haren
Release Date : 2010-01-08
Information Security Management With Itil written by Jacques A. Cazemier and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-08 with Education categories.
This groundbreaking new title looks at Information Security from defining what security measures positively support the business, to implementation to maintaining the required level and anticipating required changes. It covers: Fundamentals of information security – providing readers insight and give background about what is going to be managed. Topics covered include: types of security controls, business benefits and the perspectives of business, customers, partners, service providers, and auditors. Fundamentals of management of information security - explains what information security management is about and its objectives. Details are also given on implementing the process and the continuous effort required to maintain its quality. ITIL V3 and Information Security Management - shows the links with the other ITIL processes. Shows how integrating the Information Security Management activities into existing processes and activities not only supports efficiencies but ultimately is the key way to achieve effective Information Security Management. Implementing Information Security Management - gives practical advice how to put Information Security Management into practice. From awareness in the organization via documentation required to maturity models; this guidance describes best practices for realizing Information Security Management.
It Service Management
DOWNLOAD
Author : Ernest Brewster
language : en
Publisher: BCS, The Chartered Institute
Release Date : 2010-02-24
It Service Management written by Ernest Brewster and has been published by BCS, The Chartered Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-24 with Business & Economics categories.
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(R) Licensed Product.
Itil Intermediate Certification Companion Study Guide
DOWNLOAD
Author : Helen Morris
language : en
Publisher: John Wiley & Sons
Release Date : 2016-03-15
Itil Intermediate Certification Companion Study Guide written by Helen Morris and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-15 with Computers categories.
Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
Service Transition
DOWNLOAD
Author :
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
Service Transition written by and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
This publication offers guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.