Serie Salud Curitas Para La Salud El Mapa De La Inequidad
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Serie Salud Curitas Para La Salud El Mapa De La Inequidad
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Author :
language : es
Publisher: Fundar Centro de Análisis
Release Date :
Serie Salud Curitas Para La Salud El Mapa De La Inequidad written by and has been published by Fundar Centro de Análisis this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Curitas Para La Salud El Mapa De La Inequidad
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Author :
language : es
Publisher: Fundar Centro de Análisis
Release Date :
Curitas Para La Salud El Mapa De La Inequidad written by and has been published by Fundar Centro de Análisis this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way
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Author : James Merlino
language : en
Publisher: McGraw-Hill Education
Release Date : 2014-10-27
Service Fanatics How To Build Superior Patient Experience The Cleveland Clinic Way written by James Merlino and has been published by McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-27 with Business & Economics categories.
THE PROVEN MODEL FOR DRIVING POSITIVE ORGANIZATIONAL CHANGE Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. There was atime when this revered organization ranked among the lowest in the country in this area. Within ten years, however, it had climbed to among the highest and has emerged as the thought leader in the space. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? In gripping, visceral, on-the ground fashion, Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations--methods that seamlessly translate to any business seeking to improveits customer experience. This strategic guide covers: How the Clinic's leaders redefined the concept of patient experience and developed a strategy to improve it Critical lessons learned regarding organization, recruitment, training, and measuring service excellence Ways in which the Clinic aligned its entire workforce around its Patients First strategy How leaders improved the critical element of physician communication Rather than view patients simply as sick people who need treatment, Cleveland Clinic sees them also as important stakeholders in the organization's success. Patients are customers--who desire, pay for, and deserve the best possible care and experience during what is often a challenging time in their lives. Featuring customer service case studies, as well as invaluable insight from C-level executives at top corporations in various industries, Service Fanatics provides actionable lessons for any manager and business leader beyond healthcare. Whether you run a healthcare institution, nonprofit, or for-profit business, Service Fanatics will help you create the kind of customer experience that promises to transform your organization into an industry powerhouse.
Personality Plus
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Author : Florence Littauer
language : en
Publisher: Revell
Release Date : 1992-07-01
Personality Plus written by Florence Littauer and has been published by Revell this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-07-01 with Psychology categories.
A revealing "personality profile" self-test and Littauer's insightful advice help readers better understand themselves and others. A bestseller.
Guide To The Perfect Latin American Idiot
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Author : Plinio Apuleyo Mendoza
language : en
Publisher: Rowman & Littlefield
Release Date : 2001
Guide To The Perfect Latin American Idiot written by Plinio Apuleyo Mendoza and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with History categories.
Three Latin American writers quote, dissect and review this character in a cultural critique that combines analysis with humor and a relentless self-criticism.
Pathways Of Memory And Power
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Author : Thomas Alan Abercrombie
language : en
Publisher: Univ of Wisconsin Press
Release Date : 1998
Pathways Of Memory And Power written by Thomas Alan Abercrombie and has been published by Univ of Wisconsin Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with History categories.
Romantic Motives explores a topic that has been underemphasized in the historiography of anthropology. Tracking the Romantic strains in the the writings of Rousseau, Herder, Cushing, Sapir, Benedict, Redfield, Mead, Levi-Strauss, and others, these essays show Romanticism as a permanent and recurrent tendency within the anthropological tradition."
Globalizing The Student Rebellion In The Long 68
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Author : Andrés Payà Rico,
language : es
Publisher: FahrenHouse
Release Date : 2018-09-28
Globalizing The Student Rebellion In The Long 68 written by Andrés Payà Rico, and has been published by FahrenHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-28 with Education categories.
This volume brings us closer to the dynamics of the educational world, especially students, from a wide range of national and regional scenarios, with a special focus on Europe and Latin America. In this way, a plural panorama is shown, in which the stories centered on the usual protagonists of the 1968 processes are accompanied by other scenarios, often considered secondary, but which this volume inserts in a more general story that helps us understand how the processes of the 60s were not concrete or national, but got an absolute regional and global significance. We see a complex process of transnational demand that ranged from Eastern Europe, included in the Soviet bloc, to the very heart of the Western Hemisphere, with the United States as the main axis, passing through the politically varied Western Europe, submitted to the same processes and cultural influences. In this sense, to the works that deal with the United States and France, are added others focused on Italy, Spain and Brazil, as priority focus areas, together with other European and Latin American landscapes: Great Britain, Portugal, Greece, Slovakia, Hungary, Chile, Uruguay and Mexico, without missing, in addition, the case of one of the most unique actors on the international scene: the State of Israel. With this volume, we want to continue advancing in the knowledge of the educational world of the second half of the 20th century. Great are the challenges of this world at the beginning of the 21st century and many of them were already evident in 1968. Others have materialized as a result of those events. To confront both of them, we must first identify and analyze them, as well as being aware of their magnitude. We hope that all this work can contribute to this aim.
The Cleveland Clinic Way Lessons In Excellence From One Of The World S Leading Health Care Organizations Video Enhanced Ebook
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Author : Toby Cosgrove
language : en
Publisher: McGraw Hill Professional
Release Date : 2014-01-24
The Cleveland Clinic Way Lessons In Excellence From One Of The World S Leading Health Care Organizations Video Enhanced Ebook written by Toby Cosgrove and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-24 with Business & Economics categories.
This is the future. Join the revolution. Transform your organization the Cleveland Clinic way. "One of the best healthcare systems in the world." President Barack Obama American healthcare is in crisis. It doesn't have to be. There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite--and the President of the United States. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn: Why group practices provide not only better--but cheaper--care Why collaborative medicine is more effective How big data can be harnessed to improve the quality of care and lower costs How cooperative practices can be the wellspring of innovation Why empathy is crucial to better patient outcomes Why wellness of both mind and body depends on healthcare, not sickcare How care is best provided in different settings for greater comfort and value How tailor-made care treats a person instead of a disease This enhanced eBook includes 8 videos that include interviews with the doctors and executives who helped shape the Cleveland Clinic’s successful strategy. It also includes visuals of patients/doctor interactions and the hospital’s facilities. At its core is Cleveland Clinic's emphasis on patient care and patient experience. A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential reading for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions. PRAISE FOR THE CLEVELAND CLINIC WAY "A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." -- Jack Welch, former Chairman and CEO of General Electric Company "The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to address them, and a focus on solutions. A must-read for healthcare leaders, it's written in clear, inclusive language that makes it just as valuable for the rest of us." -- John Chambers, Chairman and CEO of Cisco "A pioneer in American healthcare, Toby Cosgrove shows just how the diligence and innovative thinking behind Cleveland Clinic has helped solve fundamental problems most other places barely touch. There are lessons here for everyone--patient, physician, and policymaker alike." -- Atul Gawande, MD, professor at Harvard Medical School and bestselling author of The Checklist Manifesto "Toby Cosgrove frames the eight important trends that will transform the U.S. healthcare system. The Cleveland Clinic Way is a good road map for those who want to make the U.S. healthcare system better." -- Jeffrey Immelt, Chairman and CEO of General Electric Company
Ocean Dumping Ban Act
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Author : United States. Congress
language : en
Publisher:
Release Date : 1988
Ocean Dumping Ban Act written by United States. Congress and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Marine pollution categories.
Space Chronicles Facing The Ultimate Frontier
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Author : Neil deGrasse Tyson
language : en
Publisher: W. W. Norton & Company
Release Date : 2012-02-27
Space Chronicles Facing The Ultimate Frontier written by Neil deGrasse Tyson and has been published by W. W. Norton & Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-27 with Science categories.
“A compelling appeal, at just the right time, for continuing to look up.”—Air & Space America’s space program is at a turning point. After decades of global primacy, NASA has ended the space-shuttle program, cutting off its access to space. No astronauts will be launched in an American craft, from American soil, until the 2020s, and NASA may soon find itself eclipsed by other countries’ space programs. With his signature wit and thought-provoking insights, Neil deGrasse Tyson—one of our foremost thinkers on all things space—illuminates the past, present, and future of space exploration and brilliantly reminds us why NASA matters now as much as ever. As Tyson reveals, exploring the space frontier can profoundly enrich many aspects of our daily lives, from education systems and the economy to national security and morale. For America to maintain its status as a global leader and a technological innovator, he explains, we must regain our enthusiasm and curiosity about what lies beyond our world. Provocative, humorous, and wonderfully readable, Space Chronicles represents the best of Tyson’s recent commentary, including a must-read prologue on NASA and partisan politics. Reflecting on topics that range from scientific literacy to space-travel missteps, Tyson gives us an urgent, clear-eyed, and ultimately inspiring vision for the future.