Serve Like A Boss
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Serve Like A Boss
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Author : Donovan Garett
language : en
Publisher: Donovan Garett Media Co.
Release Date : 2024-04-01
Serve Like A Boss written by Donovan Garett and has been published by Donovan Garett Media Co. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-01 with Business & Economics categories.
Struggling to keep your customers coming back? Finding it tough to stand out in a crowded market? Or maybe you feel like your team just isn't delivering the kind of service that turns one-time buyers into loyal advocates? If these challenges sound familiar, you're not alone. And more importantly, we’ve got the solution for you. Introducing 'Serve Like a Boss: Crush it in the Post-COVID Economy by Mastering the Lost Art of Customer Service,' the essential book written by Donovan Garett that addresses these exact pain points head-on and gives you the tools to transform your business. This book dives deep into the strategies and skills you need to elevate your customer service to new heights. Let's give you a sneak peek into the journey we'll take you on, chapter by chapter: Chapter 1: The Technology Paradox - tackles how the pandemic forever changed the game of customer service and what you must do to adapt and thrive in this new landscape. Chapter 2: Develop a Customer-Centric Mindset - reveals how to build a customer-centric culture that makes your business unforgettable and turns satisfied customers into raving fans. Chapter 3: View Profitability Through the Lens of Customer Service - walks you through mapping out your customer journey to find every opportunity to exceed their expectations and create lasting impressions. Chapter 4: Understand Your Ideal Customer - teaches you the art of empathy and how to connect with your customers on a deeper level to create experiences that resonate. Chapter 5: Leverage Buyer Personas and Customer Feedback - explains and dives into exactly how to use buyer personas and customer feedback, showing you how to refine your products and services to truly meet your audience's needs. Chapter 6: Why is Good Help So Hard to Find? - not surprisingly, answers the age-old question, 'Why is good help so hard to find?' and offers solutions to build a team that’s as committed to customer excellence as you are. Chapter 7: Train Your Customers to be Customer-Centric - focuses on the training approach and resources to give your team what they need to be customer-centric, teaching them the skills to not just meet but exceed customer expectations every single day. Chapter 8: Customer-Centric Leadership - explores how to lead your team with empathy and vision, creating a culture where customer satisfaction is at the core of every decision. Chapter 9: Manage Resistance and Create a Culture of Innovation - covers how to overcome your team’s resistance to change and building a culture of innovation that keeps your business adaptable, agile, and ahead of the curve. Finally, in Chapter 10: Build a Legacy of Customer-Centricity - we tie it all together by showing you how to build a lasting legacy of customer-centricity, ensuring your business grows and thrives in a way that makes it truly stand out in the post-COVID world. 'Serve Like a Boss' isn’t just another book—it’s your roadmap to overcoming the biggest challenges in customer service and turning them into opportunities for growth. It’s about creating unforgettable experiences that turn customers into loyal ambassadors for your brand. If you’re ready to crush it in the post-COVID economy and master the lost art of customer service, then this book is for you. Sit back, relax, and get ready to transform your business from the inside out. Table of Contents: SECTION 1: Understanding The Customer-Centric Business Model Chapter 1: The Technology Paradox Chapter 2: Develop a Customer-Centric Mindset Chapter 3: View Profitability Through the Lens of Customer Service Chapter 4: Understand Your Ideal Customer Chapter 5: Leverage Buyer Personas and Customer Feedback SECTION 2: Creating a Customer-Centric Culture Chapter 6: Why is Good Help So Hard To Find? Chapter 7: Train Your Employees to be Customer-Centric Chapter 8: Customer-Centric Leadership and Culture Chapter 9: Manage Resistance & Create a Culture of Innovation Chapter 10: Build a Legacy of Customer-Centricity TOPICS COVERED: Customer-Centric Business Model, Human Interaction, Personalized Experiences, Customer Service, Brand Reputation, Brand Advocacy, Ideal Customer, Buyer Personas, Customer Feedback, Customer-Centric Culture, Employee Training, Leadership Influence, Innovation, Resistance to Change, Long-Term Vision, Business Success, Legacy Building, Exceptional Customer Service, Competitive Marketplace, Entrepreneurship, Business Communication
Freelance Like A Boss
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Author : Shea Karssing
language : en
Publisher: Penguin Random House South Africa
Release Date : 2023-06-20
Freelance Like A Boss written by Shea Karssing and has been published by Penguin Random House South Africa this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-20 with Business & Economics categories.
If you want to start freelancing but don’t know where to start, this book is here to turn YOU into a home-office hotshot, starting TODAY. Are you feeling stuck and limited in your profession? Are you waiting for the next bonus, the next promotion, the next public holiday, the next best thing? Are you feeling burnt-out, underpaid and generally gatvol and need an alternative way to work? What if you could become your own boss? Had the freedom to choose when and where you work? Could work towards your own dreams instead of someone else’s? Could travel/spend time with your kids/tend to your garden at any time you damn well please? Didn’t have to take leave to go to the dentist? In Freelance Like a Boss, Shea Karssing helps stunted in-house employees and frustrated freelancers create successful, sustainable businesses that will give them greater flexibility and earning potential. Peppered with pros and cons lists and personal anecdotes, the book presents relatable, honest and sometimes irreverent insights into the freelance world. Do you want to know how to identify marketable skills, let go of excuses, set up a business structure, negotiate contracts and other legalities, pay the correct tax, set boundaries, manage your time, establish the correct pricing structure, and much, much more? Then wait no longer – this book is for YOU!
Hr Like A Boss
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Author : John Bernatovicz
language : en
Publisher: Kogan Page Publishers
Release Date : 2023-11-10
Hr Like A Boss written by John Bernatovicz and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-10 with Business & Economics categories.
HR Like a Boss offers HR professionals all the tools they need to help employees feel more connected to their organization and ensure the organization's success. This book empowers HR professionals to become bold, business-savvy leaders who inspire connection and drive results. Written by a creative entrepreneur dedicated to the HR community, the book blends compelling stories of real practitioners who embody the characteristics of a "boss" - meaning a skilled business leader - with actionable insights to help readers elevate their impact. With a focus on building trust, fostering engagement, and aligning HR with business success, it shows how to lead with heart and strategy at once. A must-read for HR professionals who want to make a difference for their people, organizations, and communities.
Think Like A Boss Act Like One The Entrepreneur S Guide To Taking Full Control
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Author : Silas Mary
language : en
Publisher: Recorded Books
Release Date : 2025-02-22
Think Like A Boss Act Like One The Entrepreneur S Guide To Taking Full Control written by Silas Mary and has been published by Recorded Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-22 with Business & Economics categories.
Ready to step up and own your success? Think Like a Boss, Act Like One is the ultimate guide for entrepreneurs who want to take full control of their business, mindset, and future. If you're tired of playing small, second-guessing yourself, or letting circumstances dictate your success, this book will show you how to think, decide, and execute like a true boss. Inside, you'll learn the mindset shifts that separate struggling entrepreneurs from those who dominate their industries. You’ll discover how to take bold action, make high-stakes decisions with confidence, and build unshakable self-belief—so you can lead your business with authority and clarity. But thinking like a boss isn’t just about mindset—it’s about execution. You’ll get tactical strategies to optimize your time, eliminate distractions, delegate effectively, and scale your business without losing control. From setting clear priorities to making fearless moves, this book gives you the blueprint to operate like a CEO from day one. If you're ready to stop overthinking, start leading, and take full control of your business and life, Think Like a Boss, Act Like One is the game plan you need. It’s time to think big, act boldly, and build the empire you were meant for!
Service With A Smile
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Author : Christine West
language : en
Publisher: PageFree Publishing, Inc.
Release Date : 2002-11-11
Service With A Smile written by Christine West and has been published by PageFree Publishing, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-11-11 with Business & Economics categories.
Waiter / Waitress Training 1001 Tips For Making Bigger Tips
Interview Like A Boss
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Author : Hans Van Nas
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2016-07-17
Interview Like A Boss written by Hans Van Nas and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-17 with categories.
NEW! Interview Like A Boss® is the #1 trusted and recommended choice by some of America's top employers and schools. Your resume will kick-@ss, your answers will rock and your job offers will be exciting as hell. Whether you dropped out or graduated, you will soon master all aspects of interviewing & job hunting. Now for the first time, a book will make all the decisions for you. Just read what's inside, try out the lessons, and you'll be ready to go. Designed for those who are squeezed for time or need an epic turnaround, this exclusive edition is by far the #1 recommended choice-go ahead, take a peek inside! Every section is highly interactive, fun and, most of all, designed to give you enormous support, and that's why Interview Like A Boss® has earned international recognition for its award-winning lessons. Jam-packed full of immensely researched, specialized tools, Interview Like A Boss® spells out EXACTLY what to say and do at the application, interview and background check stage, including how to handle a criminal record (felonies or misdemeanors). Featuring never-before published information, you'll swing away at interviewing questions, discover hot job leads, negotiate like a pro and crush any obstacles in your way. Take a look at what actual readers are saying... "Insanely effective. Exposes the secret inner-workings of the hiring process." ~Vanessa D. "My life was exploding in slow motion with massive depression and anxiety before a friend handed me Hans's book...I couldn't put the book down until I was finished...it gets rid of the fear that's all being programmed into us." ~Jose Luis G. "Feels like I've been rescued!" ~Elizabeth M. "...as a felon, I was so afraid of rejection. I'm still in shock about the 2 job offers this week." ~Chris A. "If you can't find a job with this book, it's time to move to Europe..." ~Tyrell W.
Culture Champions Design A Positive Work Environment As A Boss
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2025-05-28
Culture Champions Design A Positive Work Environment As A Boss written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-28 with Business & Economics categories.
Also in the 3rd revised and improved edition, published by a government-funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned experts (overview in the book preview), embedded in an integrated knowledge system with premium content and 75% advantage. At the same time, you are doing good and supporting sustainable projects. Because culture champions shape positive work environments foster a culture that enables peak performance. "The Culture Champions - How Leaders Create a Positive Work Environment" offers executives practical approaches strategies to create a positive productive corporate culture. The book not only imparts proven methods of cultural design but also sheds light on the role of executives as culture champions. An indispensable resource for executives looking to transform their organization into an inspiring work environment. With its integrated knowledge system and "Info on Demand" concept, the publisher not only participated in an EU-funded program but was also awarded the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally involved in socially relevant projects such as tree planting campaigns, the establishment of scholarships, sustainable innovations, and many other ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only imparts expert knowledge but also allows you to ask individual questions and receive personal advice. In doing so, expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-researched and reliable content, as well as the trust you place in us, very seriously. Therefore, all texts are written by experts in their field. Only for better accessibility of information do we rely on AI-supported data analysis, which assists you in your search for knowledge. You also gain extensive premium services : Each book includes detailed explanations and examples, making it easier for you to successfully use the consultation services, freeky available only to book buyers. Additionally, you can download e-courses, work with workbooks, or engage with an active community. This way, you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and successes tangible. That's why, as part of the reader community, you have the unique opportunity to make your journey to personal success even more unforgettable with travel deals of up to 75% off. Because we know that true success is not just a matter of the mind, but is primarily the result of personal impressions and experiences. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media such as WELT, Wirtschaftswoche, and ZEIT - you can learn more about her on Wikipedia.
The Civil Service Chronicle
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Author :
language : en
Publisher:
Release Date : 1889
The Civil Service Chronicle written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1889 with Civil service categories.
Extension Service Review
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Author : United States. Federal Extension Service
language : en
Publisher:
Release Date : 1954
Extension Service Review written by United States. Federal Extension Service and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1954 with Agricultural extension work categories.
Summary Of Chief Joy Officer By Richard Sheridan
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Author : QuickRead
language : en
Publisher: QuickRead.com
Release Date :
Summary Of Chief Joy Officer By Richard Sheridan written by QuickRead and has been published by QuickRead.com this book supported file pdf, txt, epub, kindle and other format this book has been release on with Study Aids categories.
How to lead by spreading joy. What’s at the core of your company culture? Is it the pressure to make money? To become an icon of innovation? Or is your company founded on a desire to spread joy? Chief Joy Officer (2018) is author and entrepreneur Richard Sheridan’s guide to crafting a business that spreads joy. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a preview and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book on QuickRead and want us to remove it, please contact us at [email protected].