Service With A Smile
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Service With A Smile
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Author : Kasthuri Sreenivasan
language : en
Publisher: New Delhi : Arnold-Heinemann
Release Date : 1978
Service With A Smile written by Kasthuri Sreenivasan and has been published by New Delhi : Arnold-Heinemann this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with categories.
Service With A Smirk
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Author : Ariel Tachna
language : en
Publisher: Dreamspinner Press
Release Date : 2017-01-13
Service With A Smirk written by Ariel Tachna and has been published by Dreamspinner Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-13 with Fiction categories.
An At Your Service Novel Pascal Larocque, a waiter at a high-end Montréal restaurant, knows what it means to love—and he knows what it means to lose. He buried the man he expected to spend his life with years ago. He's perfectly happy with his solitude, or so he tells his friends. But a chance encounter in a neighborhood bar followed by a run-in at his apartment building turns his world upside down. Mathias Perras is twenty-four, newly arrived in Montréal, and works two jobs so he can live on rue Sainte-Catherine in the heart of the gay district. During the day, he's on a fast track to management at the Banque de Montréal. At night, he waits tables at a gay bar down the street. He's burning the candle at both ends, but it will be worth it when his career takes off and he has the life he's always dreamed of. When he meets Pascal, one more piece of that dream slots into place. Pascal is everything he wants in a lover: older, self-assured, established in his life and his career. But Pascal doesn't look at him twice. What's a boy have to do to get a little action?
Emotions At Work
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Author : Aviad E. Raz
language : en
Publisher: BRILL
Release Date : 2020-03-23
Emotions At Work written by Aviad E. Raz and has been published by BRILL this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-23 with Social Science categories.
Our work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display—all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.
Service Advising And Management
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Author : Gary LaRosa
language : en
Publisher: Jones & Bartlett Learning
Release Date : 2019-01-17
Service Advising And Management written by Gary LaRosa and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-17 with Transportation categories.
In 'Service Advising and Management', students gain the communication, customer service, and automotive knowledge they need to balance competing demands from customers, technicians, and shop management to become successful service advisors.
Why Smile
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Author : Marianne LaFrance
language : en
Publisher: W. W. Norton & Company
Release Date : 2013-01-22
Why Smile written by Marianne LaFrance and has been published by W. W. Norton & Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-22 with Psychology categories.
“A charming, thoughtful book, one that makes a powerful case for smiles as ‘social acts with consequences.’ ”—Boston Sunday Globe When someone smiles, the effects are often positive: a glum mood lifts; an apology is accepted; a deal is struck; a flirtation begins. But change the circumstances or the cast of a smile, and the terms shift: a rival grins to get under your skin; a bully’s smirk unsettles his mark. Marianne LaFrance, called the world’s expert on smiles, investigates the familiar grin and finds that it is not quite as simple as it first appears. LaFrance shows how the smile says much more than we realize—or care to admit: not just cheerful expressions, smiles are social acts with serious consequences. Drawing on her research conducted at Yale University and Boston College as well as the latest studies in psychology, medicine, anthropology, biology, and computer science, LaFrance explores the compelling science behind the smile. Who shows more fake smiles, popular kids or unpopular kids? Is it good or bad when a bereaved person smiles? These are some of the questions answered in this groundbreaking and insightful work. To read it is to learn just how much the smile influences our lives and our relationships.
Lessons From The Heart
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Author : Carol A. Killgore
language : en
Publisher: WestBow Press
Release Date : 2024-04-19
Lessons From The Heart written by Carol A. Killgore and has been published by WestBow Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-19 with Religion categories.
Finding uninterrupted quiet time with God is the key to soaking in His Word—the first fruits to receiving a bounty of blessings. In a collection of God-inspired devotionals years in the making, Carol Killgore, whose heart is deeply rooted in faith, family, and service, leans on her obedience to God’s calling to inspire spiritual growth, renewal, and transformative self-reflection while guiding believers to: • Shift thoughts and routines from the familiar to His higher perspective; • Love one another as He loves us; • Step out of a “me-centered” life into the lives of others; • Realize the benefit of being in community and not in isolation; and • Slow down, making time to take time. Lessons from the Heart: Devotionals for Everyday Living shares divinely-inspired messages that serve as a beacon of hope to guide believers to embrace a life of faith, service and love.
Happy Serving
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Author : J. RANDALL ALLBRIGHT
language : en
Publisher: Lulu.com
Release Date : 2018-02-07
Happy Serving written by J. RANDALL ALLBRIGHT and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-07 with Self-Help categories.
I have spent 25 years or so in the pre-engineered steel industry in the service avenues of engineering, customer service, internal sales, and external sales. Most of my life has also been centered around ministry in various fashions. I have been a Music Director, Choir Director, Youth Minister, Sunday School Teacher, and Pastor. You do not spend that much time around people living life, and not learn a few things along the way. My training and core strength of analyzing people and processes has allowed me to see the character and work ethics of youngsters and seniors alike. I hope my sharing of this knowledge encourages you to lead by example with the most moral and astounding work ethic possible. I attended Oklahoma Baptist College, Oklahoma City, OK and Tri-State Baptist College, Memphis, TN. My stress relieving passion is bass fishing, but I also enjoy trout fishing for the beautiful scenery involved. The common phrase, "The tug is the drug" is true for me.
The Cheatsheet To Beat Your Rivals In Business At Work
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Author : RENE T. DOMINGO
language : en
Publisher: Rene T. Domingo
Release Date :
The Cheatsheet To Beat Your Rivals In Business At Work written by RENE T. DOMINGO and has been published by Rene T. Domingo this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
THE CHEATSHEET TO BEAT YOUR RIVALS IN BUSINESS & AT WORK helps entrepreneurs and executives find answers to many of their inconvenient and difficult questions such as: How do you know if you are overpaying your managers? When do you walk out of meetings? When is it time to change your CEO or your boss? Why do you lose good people by promoting them? Why is cheap labor not cheap? Which are the slowest departments in most companies? Who is the best C-suite executive to replace the CEO? Which two departments often fight each other? How can small businesses thrive in the next pandemic or economic crisis? Why is overtime a sign of mismanagement? What are the 4 vital signs of a distressed business? Which are the bad traits of job applicants you won’t know during recruitment? When is your digital transformation a digital disaster? How do you replace your boss sooner and not later? How do you increase price and still increase market share? How do you avoid price cutthroat competition and win? When is downsizing a disaster, a false economy? When do you replace your entire board? Should doctors run hospitals, and lawyers law firms? How can the lowest bidder be the most expensive? How can you be the last person to be fired or the last man out? Why paying big peanuts may just get you big monkeys? How would the world’s greatest strategists Musashi and Sun Tzu do SWOT analysis? Why are successful enterprises often founded by two business partners? What are the blindspots of common KPI’s that can make them backfire? What can quality myopia limit enterprise growth? How can high sales hide high costs and reduce profits? How can increasing the right cost significantly reduce overall costs? Why do innovative entrepreneurs fail to grow or scale their businesses? How do you quickly pivot your business to survive a crisis? How do you avoid the 7 sins of customer service? Why are too many signatories, checkers, and inspectors signs of poor management? When is a call center a “cold” center? What will replace “location, location, location” as the new marketing mantra? How can busy hardworking employees be more wasteful than idle ones? This book is for street smart entrepreneurs who want to take their businesses to the next level of growth by outflanking competitors. It is also for rising executives who want to fast track their careers by outsmarting their work rivals. It is for business men and women, managers and professionals who have no time for long learning curves and lectures, thick textbooks, expensive experience, and first-time mistakes. This “cheatsheet” consists of easy-to-read, easy-to-digest actionable tips and practical insights from across industries and management functions covering business, strategy, leadership, technology, sustainability, and inclusivity at work. Every part is numbered for quick referencing and sharing. Readers can jump to any part of the book and cherry pick those they may find useful for immediate application. The author shares his insights and experience from decades of coaching and training entrepreneurs and executives as a management consultant and business school professor as well as from his studies and research work in Southeast Asia and Japan. Part I, INSIGHTS, is a collection of concise insights on business and management many of which present alternative perspectives to established paradigms. Part II, POLLS, contains the informative and often surprising responses of entrepreneurs, executives and professionals to the author’s survey questions in social media about the challenges and dilemmas they face. Part III, ARTICLES, is a curated set of 5 of his latest management articles on operational excellence.
The Master S Manual A Comprehensive Guide To Home Management And Etiquette
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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-03-23
The Master S Manual A Comprehensive Guide To Home Management And Etiquette written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-23 with House & Home categories.
In a world where elegance and impeccable standards define the art of living, discover the secrets of refined home management and etiquette with "The Master's Manual: A Comprehensive Guide to Home Management and Etiquette." This comprehensive guide unveils the hidden world of butlers, the guardians of impeccable households, and custodians of tradition. Journey through the chapters of this book and uncover the secrets of creating a spotless and welcoming environment, where every detail is meticulously considered, and every task is executed with finesse. Learn the art of organizing and maintaining living spaces, ensuring that everything has its place and is effortlessly accessible. Delve into the nuances of managing household finances, prioritizing tasks, and effectively managing time to achieve a harmonious balance between responsibilities and leisure. Explore the etiquette of entertaining, where every gathering is transformed into an unforgettable occasion. Master the art of setting an elegant table, selecting the perfect china and glassware, and preparing and serving food and drinks with grace and precision. Learn the intricacies of hosting guests, making introductions, and maintaining proper table manners, ensuring that every guest feels valued and respected. Uncover the secrets of maintaining a well-run household, where every chore is executed with efficiency and care. Discover the techniques for properly caring for fine china, crystal, and silverware, ensuring their longevity and beauty. Learn the art of cleaning and polishing furniture and fixtures, restoring their original luster and elegance. Understand the intricacies of maintaining household appliances, prolonging their lifespan and ensuring optimal performance. Delve into the techniques of laundry and linen care, ensuring that every garment and household textile is spotless and fresh. Organize and maintain closets and wardrobes, creating a haven of order and accessibility. Embark on a journey into the art of valet service, where the care of clothing and personal items is elevated to an art form. Discover the techniques for preparing and maintaining uniforms and clothing, ensuring they are always immaculate and ready for any occasion. Learn the art of packing and unpacking luggage, maximizing space and ensuring that every item arrives safely and wrinkle-free. Master the skill of shining shoes and accessories, restoring their brilliance and elegance. Explore the nuances of pressing and ironing garments, achieving a crisp and polished appearance. Delve into the beauty of floral arrangements, where nature's artistry meets human creativity. Discover the art of selecting the perfect flowers for different occasions, creating stunning centerpieces and bouquets that transform any space into an oasis of beauty. Learn the secrets of caring for cut flowers and plants, ensuring their longevity and vibrancy. Explore the techniques of arranging flowers for special events, adding a touch of elegance and charm to any celebration. Integrate flowers into home decor, creating a harmonious blend of nature and design. If you like this book, write a review!
New Methods Of Competing In The Global Marketplace
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Author : Richard E. Crandall
language : en
Publisher: CRC Press
Release Date : 2008-04-15
New Methods Of Competing In The Global Marketplace written by Richard E. Crandall and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-15 with Business & Economics categories.
For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations.