Smart Operations And Enhancing Guest Experience In The Hospitality Industry
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Smart Operations And Enhancing Guest Experience In The Hospitality Industry
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Author : Talukder, Mohammad Badruddoza
language : en
Publisher: IGI Global
Release Date : 2025-06-25
Smart Operations And Enhancing Guest Experience In The Hospitality Industry written by Talukder, Mohammad Badruddoza and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-25 with Business & Economics categories.
The hospitality industry stands at the crossroads of a technological revolution, where the infusion of innovative technologies redefines traditional operations. As the modern traveler seeks seamless, personalized, and immersive experiences, innovations such as artificial intelligence (AI), the internet of things (IoT), and data-driven systems are unlocking new possibilities for operational excellence and guest satisfaction. From predictive maintenance to AI-powered concierge services and contactless check-ins, these advancements enhance efficiency and reshape how guests interact with hospitality brands. In this rapidly evolving landscape, smart operations have become the cornerstone of delivering unparalleled guest experiences, blending technology with a human touch to exceed expectations and create lasting memories. Smart Operations and Enhancing Guest Experience in the Hospitality Industry explores how cutting-edge technologies such as AI, IoT, and automation are revolutionizing operations and redefining guest experiences. It provides a comprehensive framework for integrating smart solutions into key hospitality functions from housekeeping and front desk operations to supply chain and inventory management. Covering topics such as brand communications, smart logistics and the hospitality workforce, this book is an excellent resource for hospitality managers and executives, technology innovators and solution providers, industry consultants and business strategists, hospitality educators and students, investors and business owners, policymakers and industry regulators, researchers, academicians, and more.
Sustainable Development Goal Advancement Through Digital Innovation In The Service Sector
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Author : Nadda, Vipin
language : en
Publisher: IGI Global
Release Date : 2023-10-16
Sustainable Development Goal Advancement Through Digital Innovation In The Service Sector written by Nadda, Vipin and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-16 with Business & Economics categories.
In a world grappling with sustainability challenges, the service sector is crucial for both the global economy and achieving Sustainable Development Goals (SDGs). Despite its importance, the sector faces obstacles like unequal access, resource inefficiency, and the digital divide, hindering progress towards sustainability. Sustainable Development Goal Advancement Through Digital Innovation in the Service Sector offers a pioneering solution by exploring how digital technologies can drive SDG achievement in this sector, unveiling a transformative path toward sustainability. The book delves deep into the relationship between digital innovation and sustainable development, revealing challenges, opportunities, and strategies. It highlights how technologies like IoT, AI, and blockchain can revolutionize service delivery, enhance access, and promote resource efficiency. More than a guide, this book serves as a roadmap for policymakers, academics, business leaders, and changemakers, enabling them to leverage digital innovation's potential for a service sector that transcends limitations and aligns with SDGs.
Transforming The Service Sector With New Technology
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Author : Rana, Varinder Singh
language : en
Publisher: IGI Global
Release Date : 2025-05-07
Transforming The Service Sector With New Technology written by Rana, Varinder Singh and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-07 with Business & Economics categories.
Technology can impact the service sector in a variety of ways. It can be used to transform a number of service-related businesses, including hospitality, tourism, banking, healthcare, and others. Businesses navigating the rapidly changing landscape of services and technology can benefit from it by using emerging technology to create new services or improve existing ones. With the rapid rise in technology, the regulatory landscape is changing, requiring additional changes to ensure responsible innovation and protect consumers' interests. Transforming the Service Sector with New Technology strives to stimulate innovation, aid in strategic decision-making, and benefit service industries as a whole. It provides valuable information about how technology is impacting and transforming the services sector and insights in responsibly regulating it. Covering topics such as customer engagement, recovery strategies, and technology-driven product placement, this book is an excellent resource for industry decision makers, Industrialists, hospitality professionals, entrepreneurs, policymakers, scholars, academicians, professionals, and more.
Handbook On Big Data Marketing And Management In Tourism And Hospitality
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Author : Nikolaos Stylos
language : en
Publisher: Edward Elgar Publishing
Release Date : 2025-04-09
Handbook On Big Data Marketing And Management In Tourism And Hospitality written by Nikolaos Stylos and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-09 with Business & Economics categories.
This comprehensive Handbook serves as a key reference for Big Data theorization and implementation that will drive the next generation of marketing and management in tourism and hospitality. It explores the need for systemizing knowledge around using Big Data in decision-making and how the service industries are heavily influenced by data-driven sciences and their relevant applications.
Advancing Smart Tourism Through Analytics
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Author : Varghese, Bindi
language : en
Publisher: IGI Global
Release Date : 2024-11-27
Advancing Smart Tourism Through Analytics written by Varghese, Bindi and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-11-27 with Business & Economics categories.
The tourism industry is rapidly evolving, driven by technological advancements and the increasing demand for personalized, immersive experiences. However, many businesses need help to effectively harness the power of data analytics and artificial intelligence (AI) to meet these evolving demands. The need for more understanding and expertise in utilizing AI-driven data analytics poses a significant challenge for professionals in the tourism sector, hindering their ability to drive operational efficiency and enhance decision-making. Advancing Smart Tourism Through Analytics provides a revolutionary solution to this pressing challenge. By offering a comprehensive guide that bridges the gap between data analytics, smart tourism, and AI, this book empowers scholars, practitioners, and researchers to unlock the full potential of AI in the tourism industry. With a focus on theoretical foundations and practical implementations, this book equips readers with the skills and knowledge to effectively integrate AI-driven data analytics into their business strategies.
Utilizing Smart Technology And Ai In Hybrid Tourism And Hospitality
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Author : Kumar, Sanjeev
language : en
Publisher: IGI Global
Release Date : 2024-03-06
Utilizing Smart Technology And Ai In Hybrid Tourism And Hospitality written by Kumar, Sanjeev and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-06 with Business & Economics categories.
In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality.
Hospitality Management And Digital Transformation
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Author : Richard Busulwa
language : en
Publisher: Routledge
Release Date : 2020-12-28
Hospitality Management And Digital Transformation written by Richard Busulwa and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-28 with Business & Economics categories.
Hospitality managers are at a critical inflection point. Digital technology advancements are ramping up guest expectations and introducing nontraditional competitors that are beginning to disrupt the whole industry. The hospitality managers whose organizations are to thrive need to get their organizations into a position where they can effectively leverage digital technologies to simultaneously deliver breakthroughs in efficiency, agility, and guest experience. Hospitality Management and Digital Transformation is a much-needed guidebook to digital disruption and transformation for current and prospective hospitality and leisure managers. The book: • Explains digital technology advancements, how they cause disruption, and the implications of this disruption for hospitality and leisure organizations. • Explains the digital business and digital transformation imperative for hospitality and leisure organizations. • Discusses the different digital capabilities required to effectively compete as a digital business. • Discusses the new and/or enhanced roles hospitality and leisure managers need to play in effecting the different digital capabilities, as well as the competencies required to play these roles. • Discusses how hospitality and leisure managers can keep up with digital technology advancements. • Unpacks more than 36 key digital technology advancements, discussing what they are, how they work, and how they can be implemented across the hospitality and leisure industry. This book will be useful for advanced undergraduate and postgraduate students studying strategic management, IT, information systems, or digital business–related courses as part of degrees in hospitality and leisure management; as well as practitioners studying for professional qualifications.
Operations Management In The Hospitality Industry
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Author : Peter Szende
language : en
Publisher: Emerald Group Publishing
Release Date : 2021-06-10
Operations Management In The Hospitality Industry written by Peter Szende and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-10 with Business & Economics categories.
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Hospitality Industry
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Author : Manohar Sheoran
language : en
Publisher: Educohack Press
Release Date : 2025-02-20
Hospitality Industry written by Manohar Sheoran and has been published by Educohack Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-20 with Travel categories.
"Hospitality Industry: Insights and Perspectives" delves into the multifaceted realm of hospitality, offering a comprehensive overview of this dynamic industry. We take readers on a journey through the intricacies of hospitality, exploring its various sectors, from hotels and restaurants to tourism and event management. We provide valuable insights into the inner workings of hospitality businesses, shedding light on key concepts such as customer service, operations management, and marketing strategies. The book emphasizes the importance of creating memorable experiences for guests and highlights the crucial role of hospitality professionals in ensuring customer satisfaction. Additionally, we offer perspectives from industry experts, sharing firsthand experiences and practical advice for navigating the challenges and opportunities within the field. Through case studies and real-world examples, readers gain a deeper understanding of the trends shaping the hospitality landscape and the strategies employed by successful businesses. Overall, "Hospitality Industry: Insights and Perspectives" serves as an indispensable resource for students, professionals, and anyone interested in understanding the vibrant and evolving hospitality industry. We equip readers with the knowledge and tools necessary to thrive in this dynamic and rewarding field.
Managing Customer Centric Strategies In The Digital Landscape
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Author : Ho, Ree Chan
language : en
Publisher: IGI Global
Release Date : 2024-10-25
Managing Customer Centric Strategies In The Digital Landscape written by Ho, Ree Chan and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-10-25 with Business & Economics categories.
In today’s rapidly evolving digital landscape, the integration of emerging technologies has reshaped the business world and propelled companies to keep pace with advancements like artificial intelligence, data science, blockchain, and reality virtualization. These technologies are no longer just tools for efficiency but are crucial drivers of customer-centric strategies that enhance productivity and service. As businesses strive to maximize the value of their technology investments, they must integrate these innovations into their entire business ecosystem to meet the needs of socially connected, tech-savvy customers. Leveraging Emerging Technologies for Customer-Centric Business Strategies explores the crucial intersection of technological innovation and customer-centricity in the digital age. These chapters delve into how companies can effectively implement new technologies such as AI, machine learning, and big data analytics, to better serve customer demands and foster stronger engagement. By examining current business models, predicting future trends, and analyzing the role of customer involvement in co-creation, this comprehensive resource provides researchers, business practitioners, and academics with the strategies needed to navigate the fast-paced, technology-driven marketplace.