Social Functions Of Emotion And Talking About Emotion At Work

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Social Functions Of Emotion And Talking About Emotion At Work
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Author : Dirk Lindebaum
language : en
Publisher: Edward Elgar Publishing
Release Date : 2018-10-26
Social Functions Of Emotion And Talking About Emotion At Work written by Dirk Lindebaum and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-26 with Business & Economics categories.
Despite how much we know about emotion, Social Functions of Emotion and Talking About Emotion at Workuniquely examines the utility of emotion in organizations against the ways in which both individuals and groups talk about them. Drawing on psychological and sociological research, this book provides groundbreaking insights for understanding how emotions are used in the workplace. Bringing together contributions from leading emotion researchers, this book features chapters focusing on 10 emotions, ranging from awe to shame. Through its exploration of the ways each emotion functions in relation to how we talk about them, this book injects fresh theoretical and practical momentum into how our discussions of workplace emotion can affect how emotional events are appraised over time and place. This, in turn influences the causes, expressions, and consequences of emotions in the workplace. With its novel approach, this book will be an invaluable tool for academics researching emotion, as well as postgraduate students working in the social sciences seeking reference material on emotion. HR managers and general readers seeking greater insight into emotions at work will also find this book to be a useful tool. Contributors include: N.M. Ashkanasy, R.A. Baron, S. Connelly, M. Dasborough, C.D. Fisher, D. Geddes, P. Harvey, M.L.A. Hayward, P.J. Jordan, S. Kiffin-Petersen, H.C. Lench, D. Lindebaum, K.E. Moura, K.A. Perez, R.H. Smith, R.K. Smith, P.N. Stearns, A.C. Troth, M.R. Turner, K.L. Tyran, T.S.H. Wingenbach
The Interpersonal Dynamics Of Emotion
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Author : Gerben A. van Kleef
language : en
Publisher: Cambridge University Press
Release Date : 2016-04-21
The Interpersonal Dynamics Of Emotion written by Gerben A. van Kleef and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-21 with Business & Economics categories.
Emotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.
The Cambridge Handbook Of Workplace Affect
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Author : Liu-Qin Yang
language : en
Publisher: Cambridge University Press
Release Date : 2020-07-16
The Cambridge Handbook Of Workplace Affect written by Liu-Qin Yang and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-16 with Psychology categories.
Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.
The Oxford Handbook Of Gossip And Reputation
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Author : Francesca Giardini
language : en
Publisher: Oxford University Press
Release Date : 2019-05-22
The Oxford Handbook Of Gossip And Reputation written by Francesca Giardini and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-22 with Social Science categories.
Gossip and reputation are core processes in societies and have substantial consequences for individuals, groups, communities, organizations, and markets.. Academic studies have found that gossip and reputation have the power to enforce social norms, facilitate cooperation, and act as a means of social control. The key mechanism for the creation, maintenance, and destruction of reputations in everyday life is gossip - evaluative talk about absent third parties. Reputation and gossip are inseparably intertwined, but up until now have been mostly studied in isolation. The Oxford Handbook of Gossip and Reputation fills this intellectual gap, providing an integrated understanding of the foundations of gossip and reputation, as well as outlining a potential framework for future research. Volume editors Francesca Giardini and Rafael Wittek bring together a diverse group of researchers to analyze gossip and reputation from different disciplines, social domains, and levels of analysis. Being the first integrated and comprehensive collection of studies on both phenomena, each of the 25 chapters explores the current research on the antecedents, processes, and outcomes of the gossip-reputation link in contexts as diverse as online markets, non-industrial societies, organizations, social networks, or schools. International in scope, the volume is organized into seven sections devoted to the exploration of a different facet of gossip and reputation. Contributions from eminent experts on gossip and reputation not only help us better understand the complex interplay between two delicate social mechanisms, but also sketch the contours of a long term research agenda by pointing to new problems and newly emerging cross-disciplinary solutions.
Emotional Labor In The 21st Century
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Author : Alicia Grandey
language : en
Publisher: Routledge
Release Date : 2013-05-07
Emotional Labor In The 21st Century written by Alicia Grandey and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-07 with Business & Economics categories.
This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "the management of feeling to create a publicly observable facial and bodily display" (p. 7) for a wage. A basic assumption of emotional labor theory is that many jobs (e.g., customer service, healthcare, team-based work, management) have interpersonal, and thus emotional, requirements and that well-being and effectiveness in these jobs is determined, in part, by a person’s ability to meet these requirements. Since Hochschild’s initial work, psychologists, sociologists, and management scholars have developed distinct theoretical approaches aimed at expanding and elaborating upon Hochschild’s core ideas. Broadly speaking, emotional labor is the study of how emotion regulation of oneself and others influences social dynamics at work, which has implications for performance and well being in a wide range of occupations and organizational contexts. This book offers researchers and practitioners a review of emotional labor theory and research that integrates the various perspectives into a coherent framework, and proposes an agenda for future research on this increasingly relevant and important topic. The book is divided into 5 main sections, with the first section introducing and defining emotional labor as well as creating a framework for the rest of the book to follow. The second section consists of chapters describing emotional labor theory at different levels of analysis, including the event, person, dyad, and group. The third section illustrates the diversity of emotional labor in distinct occupational contexts: customer service (e.g. restaurant, retail), call centers, and caring work. The fourth section considers broader contextual influences – organizational-, societal-, and cultural-level factors – that modify how and when emotional labor is done. The final section presents a series of ‘reflective essays’ from eminent scholars in the area of emotion and emotion regulation, where they reflect upon the past, present and future of emotion regulation at work.
Emotions
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Author : Tracy Mayne
language : en
Publisher: Guilford Press
Release Date : 2001-01-03
Emotions written by Tracy Mayne and has been published by Guilford Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-03 with Psychology categories.
This volume presents cutting-edge work in emotion theory and research. Contributors describe innovative methods, models, and measurements that illuminate and at times challenge traditional paradigms. Each chapter defines basic terms, reviews the historical development and evolution of the issue at hand, and discusses current research and directions for future investigation.
Emotion In Organizations
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Author : Stephen Fineman
language : en
Publisher: SAGE
Release Date : 2000-09-05
Emotion In Organizations written by Stephen Fineman and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-09-05 with Social Science categories.
This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interview
Emancipation Through Emotion Regulation At Work
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Author : Dirk Lindebaum
language : en
Publisher: Edward Elgar Publishing
Release Date : 2017-05-26
Emancipation Through Emotion Regulation At Work written by Dirk Lindebaum and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-26 with Business & Economics categories.
Emotion is often used by organisations to manipulate and repress workers. However, this repression can have adverse psychological and social consequences for them. This book articulates the pathways through which this repression occurs, and offers emotion regulation as a tool for workers to emancipate themselves from this repression and social control.
Communicating Emotion At Work
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Author : Vincent R. Waldron
language : en
Publisher: John Wiley & Sons
Release Date : 2013-08-22
Communicating Emotion At Work written by Vincent R. Waldron and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-08-22 with Social Science categories.
Communicating Emotion at Work chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations. It takes a decidedly positive approach, recognizing that emotional communication is a vital and creative response to the challenges of life in complex organizations. The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion. At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.
Emotions In Early Development
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Author : Robert Plutchik
language : en
Publisher: Academic Press
Release Date : 2013-09-17
Emotions In Early Development written by Robert Plutchik and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-17 with Psychology categories.
Emotions in Early Development reviews important theoretical advances in the understanding of emotions in early development, paying particular attention to issues such as the extent to which infants are born with certain emotions; how one infers the existence of emotion in infants; and the relations between emotion and cognition. The connection between emotions and personality is also discussed, along with the role of parent-child interactions in the appearance and development of emotions. Comprised of 11 chapters, this volume begins with a summary of issues in the development of emotion in infancy, from the function of emotions to the problem of labeling affects in infants as well as the development of smile, stranger anxiety, and the sense of self. The next chapter examines the parent-infant communication system, with emphasis on the two-way, primarily nonverbal, interaction that takes place between mother and infant and the nature of the learning processes that occur in both the infant and the mother. The reader is then introduced to a concept known as social referencing, or the use of emotional information gained from another person to help evaluate situations. Subsequent chapters focus on individual differences in emotional expressions observed in one-year-old infants; Piaget's theory of cognitive development and its implications for a theory of emotions; emotional sequences and consequences; and the relationship between attachment and separation processes in infancy. The final chapter integrates an epigenetic view of emotions with psychoanalytic concepts. This book will be of interest to child psychologists.