Successful Customer Relationship Management Programs And Technologies Issues And Trends
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Successful Customer Relationship Management Programs And Technologies Issues And Trends
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Author : Eid, Riyad
language : en
Publisher: IGI Global
Release Date : 2012-03-31
Successful Customer Relationship Management Programs And Technologies Issues And Trends written by Eid, Riyad and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-31 with Business & Economics categories.
"This book offers case studies, methodologies, frameworks and architectures, and generally the cutting edge in research within the field of customer relationship management"--Provided by publisher.
Handbook Of Research On Innovation And Development Of E Commerce And E Business In Asean
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Author : Almunawar, Mohammad Nabil
language : en
Publisher: IGI Global
Release Date : 2020-08-28
Handbook Of Research On Innovation And Development Of E Commerce And E Business In Asean written by Almunawar, Mohammad Nabil and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-28 with Business & Economics categories.
Business-to-consumer (B2C) and consumer-to-consumer (C2C) e-commerce transactions, including social commerce, are rapidly expanding, although e-commerce is still small when compared to traditional business transactions. As the familiarity of making purchases using smart devices continues to expand, many global and regional investors hope to target the ASEAN region to tap into the rising digital market in this region. The Handbook of Research on Innovation and Development of E-Commerce and E-Business in ASEAN is an essential reference source that discusses economics, marketing strategies, and mobile payment systems, as well as digital marketplaces, communication technologies, and social technologies utilized for business purposes. Featuring research on topics such as business culture, mobile technology, and consumer satisfaction, this book is ideally designed for policymakers, financial managers, business professionals, academicians, students, and researchers.
Cases On The Assessment Of Scenario And Game Based Virtual Worlds In Higher Education
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Author : Kennedy-Clark, Shannon
language : en
Publisher: IGI Global
Release Date : 2014-04-30
Cases On The Assessment Of Scenario And Game Based Virtual Worlds In Higher Education written by Kennedy-Clark, Shannon and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-30 with Education categories.
The ever-growing creation of new internet technologies has led to a growing trend and use of scenario-based virtual environments and serious games in education. Along with these new technologies, there is an increasing interest in how students can be effectively assessed when using these virtual environments. Cases on the Assessment of Scenario and Game-Based Virtual Worlds in Higher Education is a comprehensive collection that provides aspects of assessment in virtual worlds combined with lessons learned from critical reflection. These case studies present successes, challenges, and innovations to be utilized as a framework for practitioners and researchers to base their own effective forms of scenario-based learning. This publication would be of particular interest to practice-based disciplines such as education, nursing, medicine, and social work.
Application Development And Design Concepts Methodologies Tools And Applications
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2017-08-11
Application Development And Design Concepts Methodologies Tools And Applications written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-11 with Computers categories.
Advancements in technology have allowed for the creation of new tools and innovations that can improve different aspects of life. These applications can be utilized across different technological platforms. Application Development and Design: Concepts, Methodologies, Tools, and Applications is a comprehensive reference source for the latest scholarly material on trends, techniques, and uses of various technology applications and examines the benefits and challenges of these computational developments. Highlighting a range of pertinent topics such as software design, mobile applications, and web applications, this multi-volume book is ideally designed for researchers, academics, engineers, professionals, students, and practitioners interested in emerging technology applications.
Critical Examinations Of Distance Education Transformation Across Disciplines
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Author : Scheg, Abigail G.
language : en
Publisher: IGI Global
Release Date : 2014-10-31
Critical Examinations Of Distance Education Transformation Across Disciplines written by Scheg, Abigail G. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-31 with Education categories.
In recent years, distance education programs have grown to allow greater educational opportunities to a diverse set of learners from all over the world. As remote learning becomes a widespread practice, universities too must adapt to this changing educational landscape. Critical Examinations of Distance Education Transformation across Disciplines provides an interdisciplinary look at the development of distance learning in higher education. This reference work bridges the gap between disciplines by offering practical tools and solutions for successful distance education implementation. Educators, administrators, and researchers across academia will find this publication a timely and relevant resource.
Customer Relationship Management
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Author : Lieutenant. Dr. J. Ashok Kumar
language : en
Publisher: KY Publications
Release Date : 2021-11-01
Customer Relationship Management written by Lieutenant. Dr. J. Ashok Kumar and has been published by KY Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-01 with Business & Economics categories.
This book is designed for a one-semester BBA course although under no circumstance is it imagined that the entire book be covered. For undergraduate students just learning about Consumer Relationship Management or graduate students advancing their CRM, this book is delivered not only a teachable textbook but a valued reference for the future Purposes. You’ll also find Unit Description, Learning Objectives, Outcomes, cases, Multiple Choice Questions, and some reference book materials for each unit under four Modules along with the content of this book. With all this chapter summaries, key terms, questions, and exercises this book will truly appeal to upper-level students of customer relationship management. Because of customer relationship management is a core business strategy this book demonstrates how it has influence across the entire business, in areas such as Consumer Life style, CRM strategy and its implementation, CRM process, Effective Management of CRM, Influence of Technology in CRM, operational CRM, Operational analytics in CRM, E-CRM, IT implications in CRM and its Corporate applications. Book Chapter structure: This book comprises of four modules, each with three units. Thus you can find a total of 12 units in analogous with CRM key concepts. Case Section: In this book each unit is assigned with a case section, to make the book more user friendly yet give faculty members tremendous flexibility in choosing case materials for use in class discussions or testing. Thus this book will be crisp, practical and stimulating with practical examples and provides a step-by-step pragmatic approach to the application of CRM in business. The coverage of CRM technology is an enhancing feature of this book. Well-grounded academically, this book is equally beneficial for management students. Overall, it sets out a comprehensive reference guide to business success
Implementation And Critical Assessment Of The Flipped Classroom Experience
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Author : Scheg, Abigail G.
language : en
Publisher: IGI Global
Release Date : 2015-01-31
Implementation And Critical Assessment Of The Flipped Classroom Experience written by Scheg, Abigail G. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-31 with Education categories.
In the past decade, traditional classroom teaching models have been transformed in order to better promote active learning and learner engagement. Implementation and Critical Assessment of the Flipped Classroom Experience seeks to capture the momentum of non-traditional teaching methods and provide a necessary resource for individuals who are interested in taking advantage of this pedagogical endeavor. Using narrative explanations and foundation materials provided by experienced instructors, this premier reference work presents the benefits and challenges of flipped methodology implementation in todays classroom to educators and educational administrators across all disciplines and levels.
Advancing Knowledge In Higher Education Universities In Turbulent Times
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Author : Fitzgerald, Tanya
language : en
Publisher: IGI Global
Release Date : 2014-06-30
Advancing Knowledge In Higher Education Universities In Turbulent Times written by Fitzgerald, Tanya and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-30 with Education categories.
Over the last three decades, higher education institutions have experienced massive changes. In particular, institutions of higher education have been positioned as a means to contribute to the knowledge economy and gain a level of competitive advantage in the global marketplace. Advancing Knowledge in Higher Education: Universities in Turbulent Times addresses ways in which knowledge is shaped, produced, and reworked to meet international demands for productive workforces. Divided into three sections that interrogate the higher education policy context, knowledge production, and knowledge workers, this reference publication focuses on the role of higher education in business value creation and competitive advantage, serving as a useful reference for academicians, professionals, researchers, and students.
Educational Development And Infrastructure For Immigrants And Refugees
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Author : Erçetin, Şefika Şule
language : en
Publisher: IGI Global
Release Date : 2017-08-11
Educational Development And Infrastructure For Immigrants And Refugees written by Erçetin, Şefika Şule and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-11 with Social Science categories.
Education is a pivotal influence on all members of society. However, in the case of immigrants and refugees integrating into a new country, allowing proper learning opportunities can offer specific challenges that must be overcome. Educational Development and Infrastructure for Immigrants and Refugees is an innovative source of scholarly research on the role of education for refugees and immigrants, and it examines methods to develop effective learning processes for these students. Highlighting a range of perspectives on topics such as lifelong learning, legal considerations, and multiculturalism, this book is ideally designed for teachers, policy makers, researchers, academics, and professionals actively involved in the education sector.
Models For Improving And Optimizing Online And Blended Learning In Higher Education
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Author : Keengwe, Jared
language : en
Publisher: IGI Global
Release Date : 2014-07-31
Models For Improving And Optimizing Online And Blended Learning In Higher Education written by Keengwe, Jared and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-31 with Education categories.
"This book examines the benefits and costs associated with the utilization of technology-mediated instructional environments, recognizing that instructional technology could offer alternative means of communication for understanding"--Provided by publisher.