The Ai Driven Customer How Smart Tech Is Changing Service Forever
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The Ai Driven Customer How Smart Tech Is Changing Service Forever
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Author : Alex C. Techworth
language : en
Publisher: Book Lovers HQ
Release Date : 2025-02-28
The Ai Driven Customer How Smart Tech Is Changing Service Forever written by Alex C. Techworth and has been published by Book Lovers HQ this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-28 with Business & Economics categories.
Artificial intelligence is no longer a futuristic concept—it’s already reshaping the way businesses interact with their customers. The AI-Driven Customer: How Smart Tech is Changing Service Forever dives deep into the revolutionary impact AI is having on customer service, support, and engagement. From chatbots to predictive analytics, AI is transforming expectations, enabling businesses to provide faster, smarter, and more personalized experiences than ever before. Customers today demand immediacy, convenience, and seamless interactions across all touchpoints. AI is meeting those expectations by automating repetitive tasks, predicting customer needs before they arise, and offering intelligent self-service solutions. But AI is doing more than just streamlining operations—it’s redefining how businesses build relationships, enhance loyalty, and create frictionless experiences that keep customers coming back. In this book, you’ll discover how AI is shifting customer service from reactive to proactive, anticipating issues before they escalate. You’ll learn how emotional AI is making interactions more human-like, how virtual assistants are evolving beyond scripted responses, and how businesses are using AI-powered insights to optimize every customer touchpoint. Whether you’re a business leader, customer service professional, or tech enthusiast, this book provides the essential knowledge you need to stay ahead in a world where AI-driven experiences are becoming the norm. What You Will Find in This Book: How AI is revolutionizing customer service and support. The rise of chatbots, virtual assistants, and conversational AI. How predictive analytics is reshaping customer interactions. Emotional AI and its role in human-like conversations. The ethical challenges and responsibilities of AI-driven service. How AI and human collaboration create the best customer experiences. The future of AI in customer engagement and loyalty. The AI-driven customer is here, and businesses that embrace this shift will thrive. Are you ready to transform your customer service strategy and stay ahead in the AI revolution?
Smart Technologies And Innovations In E Business
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Author : Popkova, Elena G.
language : en
Publisher: IGI Global
Release Date : 2024-07-17
Smart Technologies And Innovations In E Business written by Popkova, Elena G. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-17 with Computers categories.
Under the conditions of the Fifth Industrial Revolution, there appears e-business 5.0, a new model of entrepreneurship in which humans and artificial intelligence (AI) are not opposed but systematically combined and effectively used. Because the core of e-business 5.0 is intelligent systems, the most important role in its development belongs to the management of technologies and innovations. Smart technologies may supplement or replace human resources in business processes, which involves various options of their combination and distribution of labor. This complicates things and requires a new approach to management in e-business 5.0. Smart Technologies and Innovations in E-Business is devoted to comprehensive research of e-business 5.0. This book discusses the systematization of international experience, determination of prospects, and development of recommendations for the improvement of the management of smart technologies and innovations in e-business 5.0. Covering topics such as big data, entrepreneurial development and dynamics, and mobile payment systems, this book is an essential resource for entrepreneurs, business executives and managers, e-commerce professionals, digital marketing experts, technology developers and engineers, academicians and researchers, policy makers and regulators, postgraduate educators and students, and more.
Digital Personality
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Author : Kuldeep Singh Kaswan
language : en
Publisher: CRC Press
Release Date : 2024-08-30
Digital Personality written by Kuldeep Singh Kaswan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-30 with Computers categories.
A computer that imbibes human characteristics is considered to have a digital personality. The character is akin to real-life human with his/her distinguishing characteristics such as history, morality, beliefs, abilities, looks, and sociocultural embeddings. It also contains stable personality characteristics; fluctuating emotional, cognitive, SOAR technology, and motivational states. Digital Personality focuses on the creation of systems and interfaces that can observe, sense, predict, adapt to, affect, comprehend, or simulate the following: character based on behavior and situation, behavior based on character and situation, or situation based on character and behavior. Character sensing and profiling, character-aware adaptive systems, and artificial characters are the three primary subfields in digital personality. Digital Personality has attracted the interest of academics from a wide range of disciplines, including psychology, human-computer interaction, and character modeling. It is expected to expand quickly as technology and computer systems become more and more intertwined into our daily lives. Digital Personality is expected to draw at least as much attention as Affective Computing. The goal of affective computing is to enable computers to comprehend both spoken and nonverbal messages from people, use implicit body language, gaze, speech tones, and facial expressions, etc. to infer the emotional state and then reply appropriately or even show affect through interaction modalities. More natural and seamless human-computer connection would be the larger objective. Users will benefit from a more individualized experience as a result. Additionally, this will affect how well the user performs since they will have the assistance of the robots to do their jobs quickly and effectively. This book provides an overview of the character dimensions and how technology is aiding this area of study. It offers a fresh portrayal of character from several angles. It also discusses the applications of this new field of study.
Redefining Traffic How Ai Leads The Change
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Author : Guanghui Zhao
language : en
Publisher: World Scientific
Release Date : 2023-06-28
Redefining Traffic How Ai Leads The Change written by Guanghui Zhao and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-28 with Computers categories.
Advances in Artificial intelligence (AI) have redefined research and development in many areas, particularly in the direction of engineering research, application of machine learning, and the use of deep learning in many aspects of engineering research.This book looks at the impact of AI and how it has transformed transportation in the form of Smart Traffic Management Systems in a world of unmanned systems and autonomous machines. The book explores the problems faced in air, sea and land transport and traffic. It looks into Unmanned Aerial Vehicles (UAVs), autonomous and remotely-operated ships, intelligent port management systems, and modern urban railway systems.Redefining Traffic is a reference book for researchers, engineers, and technical personnel specializing in intelligent traffic, artificial intelligence, big data, and the Internet of Things (IoT). It can also be used as a study guide for advanced undergraduates interested in AI, vehicle engineering, automation, and computing.
Intelligent Connectivity
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Author : Abdulrahman Yarali
language : en
Publisher: John Wiley & Sons
Release Date : 2021-11-01
Intelligent Connectivity written by Abdulrahman Yarali and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-01 with Computers categories.
INTELLIGENT CONNECTIVITY AI, IOT, AND 5G Explore the economics and technology of AI, IOT, and 5G integration Intelligent Connectivity: AI, IoT, and 5G delivers a comprehensive technological and economic analysis of intelligent connectivity and the integration of artificial intelligence, Internet of Things (IoT), and 5G. It covers a broad range of topics, including Machine-to-Machine (M2M) architectures, edge computing, cybersecurity, privacy, risk management, IoT architectures, and more. The book offers readers robust statistical data in the form of tables, schematic diagrams, and figures that provide a clear understanding of the topic, along with real-world examples of applications and services of intelligent connectivity in different sectors of the economy. Intelligent Connectivity describes key aspects of the digital transformation coming with the 4th industrial revolution that will touch on industries as disparate as transportation, education, healthcare, logistics, entertainment, security, and manufacturing. Readers will also get access to: A thorough introduction to technology adoption and emerging trends in technology, including business trends and disruptive new applications Comprehensive explorations of telecommunications transformation and intelligent connectivity, including learning algorithms, machine learning, and deep learning Practical discussions of the Internet of Things, including its potential for disruption and future trends for technological development In-depth examinations of 5G wireless technology, including discussions of the first five generations of wireless tech Ideal for telecom and information technology managers, directors, and engineers, Intelligent Connectivity: AI, IoT, and 5G is also an indispensable resource for senior undergraduate and graduate students in telecom and computer science programs.
Artificial Intelligence In Practice
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Author : Bernard Marr
language : en
Publisher: John Wiley & Sons
Release Date : 2019-04-15
Artificial Intelligence In Practice written by Bernard Marr and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-15 with Comics & Graphic Novels categories.
Cyber-solutions to real-world business problems Artificial Intelligence in Practice is a fascinating look into how companies use AI and machine learning to solve problems. Presenting 50 case studies of actual situations, this book demonstrates practical applications to issues faced by businesses around the globe. The rapidly evolving field of artificial intelligence has expanded beyond research labs and computer science departments and made its way into the mainstream business environment. Artificial intelligence and machine learning are cited as the most important modern business trends to drive success. It is used in areas ranging from banking and finance to social media and marketing. This technology continues to provide innovative solutions to businesses of all sizes, sectors and industries. This engaging and topical book explores a wide range of cases illustrating how businesses use AI to boost performance, drive efficiency, analyse market preferences and many others. Best-selling author and renowned AI expert Bernard Marr reveals how machine learning technology is transforming the way companies conduct business. This detailed examination provides an overview of each company, describes the specific problem and explains how AI facilitates resolution. Each case study provides a comprehensive overview, including some technical details as well as key learning summaries: Understand how specific business problems are addressed by innovative machine learning methods Explore how current artificial intelligence applications improve performance and increase efficiency in various situations Expand your knowledge of recent AI advancements in technology Gain insight on the future of AI and its increasing role in business and industry Artificial Intelligence in Practice: How 50 Successful Companies Used Artificial Intelligence to Solve Problems is an insightful and informative exploration of the transformative power of technology in 21st century commerce.
Industry 4 0 Technologies For Education
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Author : P. Kaliraj
language : en
Publisher: CRC Press
Release Date : 2022-12-27
Industry 4 0 Technologies For Education written by P. Kaliraj and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-27 with Education categories.
The transformative digital technologies developed for Industry 4.0 are proving to be disruptive change drivers in higher education. Industry 4.0 technologies are forming the basis of Education 4.0. Industry 4.0 Technologies for Education: Transformative Technologies and Applications examines state-of-the-art tools and technologies that comprise Education 4.0. Higher education professionals can turn to this book to guide curriculum development aimed at helping produce the workforce for Industry 4.0. The book discusses the tools and technologies required to make Education 4.0 a reality. It covers online content creation, learning management systems, and tools for teaching, learning, and evaluating. Also covered are disciplines that are being transformed by Industry 4.0 and form the core of Education 4.0 curricula. These disciplines include social work, finance, medicine, and healthcare. Mobile technologies are critical components of Industry 4.0 as well as Education 4.0. The book looks at the roles of the Internet of Things (IoT), 5G, and cloud applications in creating the Education 4.0 environment. Highlights of the book include: Technological innovations for virtual classrooms to empower students Emerging technological advancements for educational institutions Online content creation tools Moodle as a teaching, learning, and evaluation tool Gamification in higher education A design thinking approach to developing curriculum in Education 4.0 Industry 4.0 for Service 4.0 and Research 4.0 as a framework for higher education institutions Eye-tracking technology for Education 4.0 The challenges and issues of the Internet of Things (IoT) in teaching and learning
The New Gold Rush
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Author : Joseph N. Pelton
language : en
Publisher: Springer
Release Date : 2016-11-04
The New Gold Rush written by Joseph N. Pelton and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-04 with Technology & Engineering categories.
This book captures the most exciting advances in the harnessing of space as a global resource. The authors track the growing number of space businesses and opportunities for investors, and the many possible benefits of spaceplanes, space stations and even space colonies. The authors also discuss the need for more regulatory reform. Companies like Planetary Resources are now forming to find mineral-rich asteroids and bring back new riches to Earth. Solar power satellites in the next few years will start to beam clean energy back to Earth, to meet the growing demands of a still-developing world. Innovative space industries are vital to the survival of modern human life, and the authors demonstrate what can be done to encourage the growing of the "New Space" frontier. From lassoing and then mining asteroids to developing new methods of defending the planet from space hazards and setting up new hotels and adventures for tourists in space, this new industry will have profound effects on Earth, especially on its economy. This book is based on a study of international experts commissioned ahead of the UNISPACE+50 meeting, having distilled the results of this comprehensive fact-finding process into a compact and very readable form. It can serve as an excellent starting point for understanding all the activities underway or planned to make space truly our next frontier.
Artificial Intelligence In Healthcare
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Author : Adam Bohr
language : en
Publisher: Academic Press
Release Date : 2020-06-21
Artificial Intelligence In Healthcare written by Adam Bohr and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-21 with Computers categories.
Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare. - Highlights different data techniques in healthcare data analysis, including machine learning and data mining - Illustrates different applications and challenges across the design, implementation and management of intelligent systems and healthcare data networks - Includes applications and case studies across all areas of AI in healthcare data
Smart Systems For Industrial Applications
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Author : C. Venkatesh
language : en
Publisher: John Wiley & Sons
Release Date : 2022-01-07
Smart Systems For Industrial Applications written by C. Venkatesh and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-07 with Computers categories.
SMART SYSTEMS FOR INDUSTRIAL APPLICATIONS The prime objective of this book is to provide an insight into the role and advancements of artificial intelligence in electrical systems and future challenges. The book covers a broad range of topics about AI from a multidisciplinary point of view, starting with its history and continuing on to theories about artificial vs. human intelligence, concepts, and regulations concerning AI, human-machine distribution of power and control, delegation of decisions, the social and economic impact of AI, etc. The prominent role that AI plays in society by connecting people through technologies is highlighted in this book. It also covers key aspects of various AI applications in electrical systems in order to enable growth in electrical engineering. The impact that AI has on social and economic factors is also examined from various perspectives. Moreover, many intriguing aspects of AI techniques in different domains are covered such as e-learning, healthcare, smart grid, virtual assistance, etc. Audience The book will be of interest to researchers and postgraduate students in artificial intelligence, electrical and electronic engineering, as well as those engineers working in the application areas such as healthcare, energy systems, education, and others.