The Art Of Maximizing Debt Collections
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The Art Of Maximizing Debt Collections
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Author : Darryl D'Souza
language : en
Publisher: AuthorHouse
Release Date : 2024-04-04
The Art Of Maximizing Debt Collections written by Darryl D'Souza and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-04 with Education categories.
"Diving deep into the realm of debt collections, this comprehensive guide, titled (The Art of Maximizing Debt Collections - Digitization, Analytics, AI, Machine Learning, Performance Management), serves as an authoritative handbook on the evolving landscape of collections analytics, automation, and strategic performance measurement. From its compelling introduction, uncovering five processes revolutionizing debt collections, to its culmination in exploring cutting edge applications of AI, machine learning, and robotic assistance in collections, this book is a definitive road map for professionals navigating the intricate world of debt recovery. Spanning fifteen meticulously crafted chapters, each segment is a treasure trove of insights. It begins by elucidating the critical role of collections analytics, unraveling how data management, reporting, and workflow analysis amplify collections strategies. In subsequent chapters, it explores the arsenal of software, tools, and operational reporting mechanisms employed in this domain, enhancing operational efficiencies and agent performance. The book delves into the dynamic realm of collections automation, highlighting the transformative impact of automated systems on debt recovery, while meticulously detailing the top-tier software and tips for selecting optimal automation tools. Moreover, it offers an in-depth exploration of collections performance measurement, unveiling key performance indicators (KPIs) crucial for gauging efficiency. Chapters dedicated to recovery performance, strategy analysis, digitization, and the integration of AI and Machine Learning offer strategic insights into bolstering collections strategies and leveraging technological advancements for enhanced outcomes. Intriguingly it addresses the ethical and legal aspects surrounding the use of robots in basic calling and automated payment promises, providing guidance to navigate these complex territories. The Art of Maximizing Debt Collections - Digitization, Analytics, AI, Machine Learning and Performance Management is an indispensable guide for professionals, analyst and decision makers seeking a comprehensive understanding of collections analytics, automation, and leveraging cutting edge technologies for optimizing Debt Recovery strategies in todays dynamic financial landscape."
The Art Of Debt Collections
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Author : Michael Miranda
language : en
Publisher: Lulu.com
Release Date : 2008-09-20
The Art Of Debt Collections written by Michael Miranda and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-20 with Business & Economics categories.
The Art of Debt Collections is for any one doing debt recovery using the telephone, be it 1st party, a collection agency, a collection attorney it provides a training system directed towards a successful debt recovery solution. Though attorney collection practices, 1st party, agency collection practices and techniques might differ, this book still applies. A useful training tool for every debt collection agency, debt collection attorney, 1st party creditor and any one involved in debt recovery services or debt collection services. The book doesn't offer an all encompassing debt elimination strategy, debt collection solution or debt collection strategy. Instead it is geared towards the individual collector, the one who is actually on the phone in direct contact with the debtor. The book covers the physiological aspect of debt collection, and a step by step method for the collection debt phone call. The Art of Debt Collections is a must read for every debt collector.
The Art Of Quality Debt Collections
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Author : Darryl D'Souza
language : en
Publisher: AuthorHouse
Release Date : 2019-08-20
The Art Of Quality Debt Collections written by Darryl D'Souza and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-20 with Business & Economics categories.
In many respects, collecting debt is a negative job—a fact that all credit risk professionals must be sensitive to. The typical collector may attempt 120 calls a day and speak to 36 customers, and then gain a kept promise from just half of those 36 customers he speaks to. This means the collector has just 18 kept promises and 102 negative results. An 85 per cent negative response rate translates to seven hours of negative feedback in an eight-hour day. This book offers the epiphany that great customer service in debt collections yields far greater kept promises than the above number. Consistent reiteration and coaching of the collections team about the importance of quality has always delivered a 25 to 35 per cent higher performance than the average. There are tips in this book that help you improve collection performance by embracing quality service. This is tried and tested in my career, and this is what this book reiterates.
The 5 Elements Of The Highly Effective Debt Collector
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Author : Timothy J. Daye
language : en
Publisher: iUniverse
Release Date : 2011-07-13
The 5 Elements Of The Highly Effective Debt Collector written by Timothy J. Daye and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-07-13 with Business & Economics categories.
The 5 Elements of the Highly Effective Debt Collector is the first How to collect a debt book of its kind, in that it breaks the debt collecting process down into five core fundamental areas. After years of training in the collection industry, I have found that these five fundamental areas are at the center of revealing the mystery behind why only a small percentage of debt collectors produce at a high level and more importantly explains why the larger percentage of low to mediocre performers never reach a top producing level. Not only does this book establish fundamental concepts every debt collector must understand to maximize personal or agencys earning potential, it also teaches: sound principles of engagement, valuable communication concepts, effective sales rebuttal techniques, as well as a system of file management that if followed and executed properly will more than double a collectors efficiency and effectiveness in less than 30 days The 5 Elements principles and concepts were designs to ensure that no matter an individuals talent level, years in the industry, or position held within an agency, the end user will understand clearly and be enriched by the experience.
Financial Services And General Government Appropriations For 2017 District Of Columbia Fy 2017 Budget Justifications District Of Columbia Fy 2017 Budget Justification District Of Columbia Courts Court Services And Offender Supervision Agency The Public Defender Service For The District Of Columbia
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Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government
language : en
Publisher:
Release Date : 2016
Financial Services And General Government Appropriations For 2017 District Of Columbia Fy 2017 Budget Justifications District Of Columbia Fy 2017 Budget Justification District Of Columbia Courts Court Services And Offender Supervision Agency The Public Defender Service For The District Of Columbia written by United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Administrative agencies categories.
Collection Management Handbook
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Author : A. Michael Coleman
language : en
Publisher: Wiley
Release Date : 2003-12-08
Collection Management Handbook written by A. Michael Coleman and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-12-08 with Business & Economics categories.
You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!
Department Of The Interior And Related Agencies Appropriations For 1991
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Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of the Interior and Related Agencies
language : en
Publisher:
Release Date : 1990
Department Of The Interior And Related Agencies Appropriations For 1991 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Department of the Interior and Related Agencies and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with categories.
H R 2234 The Debt Collection Improvement Act Of 1995
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Author : United States. Congress. House. Committee on Government Reform and Oversight. Subcommittee on Government Management, Information, and Technology
language : en
Publisher:
Release Date : 1997
H R 2234 The Debt Collection Improvement Act Of 1995 written by United States. Congress. House. Committee on Government Reform and Oversight. Subcommittee on Government Management, Information, and Technology and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Political Science categories.
Financial Services And General Government Appropriations For 2016
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Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government
language : en
Publisher:
Release Date : 2015
Financial Services And General Government Appropriations For 2016 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Administrative agencies categories.
Financial Services And General Government Appropriations For 2018
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Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government
language : en
Publisher:
Release Date : 2017
Financial Services And General Government Appropriations For 2018 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Financial Services and General Government and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Administrative agencies categories.