The Critical Incident Technique
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Knowledge Solutions
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Author : Olivier Serrat
language : en
Publisher: Springer
Release Date : 2017-05-22
Knowledge Solutions written by Olivier Serrat and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-22 with Business & Economics categories.
This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.
Essentials Of Constructivist Critical Incident Technique
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Author : Harriet L. Schwartz
language : en
Publisher:
Release Date : 2024
Essentials Of Constructivist Critical Incident Technique written by Harriet L. Schwartz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024 with Constructivism (Psychology) categories.
"This book is a step-by-step guide to designing and realizing a constructivist critical incident (CoCIT) study"--
The Sage Encyclopedia Of Quality And The Service Economy
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Author : Su Mi Dahlgaard-Park
language : en
Publisher: SAGE Publications
Release Date : 2015-05-29
The Sage Encyclopedia Of Quality And The Service Economy written by Su Mi Dahlgaard-Park and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-29 with Business & Economics categories.
Society, globally, has entered into what might be called the "service economy." Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. "Quality management" has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.
The Sage Encyclopedia Of Communication Research Methods
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Author : Mike Allen
language : en
Publisher: SAGE Publications
Release Date : 2017-04-11
The Sage Encyclopedia Of Communication Research Methods written by Mike Allen and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-11 with Social Science categories.
Communication research is evolving and changing in a world of online journals, open-access, and new ways of obtaining data and conducting experiments via the Internet. Although there are generic encyclopedias describing basic social science research methodologies in general, until now there has been no comprehensive A-to-Z reference work exploring methods specific to communication and media studies. Our entries, authored by key figures in the field, focus on special considerations when applied specifically to communication research, accompanied by engaging examples from the literature of communication, journalism, and media studies. Entries cover every step of the research process, from the creative development of research topics and questions to literature reviews, selection of best methods (whether quantitative, qualitative, or mixed) for analyzing research results and publishing research findings, whether in traditional media or via new media outlets. In addition to expected entries covering the basics of theories and methods traditionally used in communication research, other entries discuss important trends influencing the future of that research, including contemporary practical issues students will face in communication professions, the influences of globalization on research, use of new recording technologies in fieldwork, and the challenges and opportunities related to studying online multi-media environments. Email, texting, cellphone video, and blogging are shown not only as topics of research but also as means of collecting and analyzing data. Still other entries delve into considerations of accountability, copyright, confidentiality, data ownership and security, privacy, and other aspects of conducting an ethical research program. Features: 652 signed entries are contained in an authoritative work spanning four volumes available in choice of electronic or print formats. Although organized A-to-Z, front matter includes a Reader’s Guide grouping entries thematically to help students interested in a specific aspect of communication research to more easily locate directly related entries. Back matter includes a Chronology of the development of the field of communication research; a Resource Guide to classic books, journals, and associations; a Glossary introducing the terminology of the field; and a detailed Index. Entries conclude with References/Further Readings and Cross-References to related entries to guide students further in their research journeys. The Index, Reader’s Guide themes, and Cross-References combine to provide robust search-and-browse in the e-version.
The Critical Incident In Growth Groups
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Author : Arthur Martin Cohen
language : en
Publisher:
Release Date : 1976
The Critical Incident In Growth Groups written by Arthur Martin Cohen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1976 with Psychology categories.
The Critical Incident Technique
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Author : Grace Fivars
language : en
Publisher:
Release Date : 1973
The Critical Incident Technique written by Grace Fivars and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1973 with Human behavior categories.
Applied Measurement Methods In Industrial Psychology
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Author : Deborah L. Whetzel
language : en
Publisher: Davies-Black Publishing
Release Date : 1997
Applied Measurement Methods In Industrial Psychology written by Deborah L. Whetzel and has been published by Davies-Black Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.
Thirteen articles by leading researchers, known for their innovative work in applied industrial psychology, provides students and practitioners with practical, systematic guidance on how to develop essential instruments for personnel assessment, career planning, promotion decisions, and training evaluation. A case example shows each step in action.
Use Of The Critical Incident Technique To Evaluate The Impact Of Medline
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Author : Sandra R. Wilson
language : en
Publisher:
Release Date : 1989
Use Of The Critical Incident Technique To Evaluate The Impact Of Medline written by Sandra R. Wilson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Critical incident technique categories.
Use Of The Critical Incident Technique In A Physical Therapy Curriculum
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Author : Jacqueline King
language : en
Publisher:
Release Date : 1968
Use Of The Critical Incident Technique In A Physical Therapy Curriculum written by Jacqueline King and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1968 with Physical therapy categories.
Qualitative Methods And Analysis In Organizational Research
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Author : Gillian Symon
language : en
Publisher: SAGE Publications Limited
Release Date : 1998-08-25
Qualitative Methods And Analysis In Organizational Research written by Gillian Symon and has been published by SAGE Publications Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-08-25 with Business & Economics categories.
This text brings together a range of qualitative methods in organizational research and shows how they can be used in practice. The diversity of organizational contexts examined highlights the breadth of work issues and environments to which qualitative methods have been applied. qualitative approaches in research into organizations. Taking a particular method as its theme, each chapter then outlines its features while demonstrating its use in current organizational research. The text is illustrated with detailed examples and each chapter concludes with an evaluation of the strengths and weaknesses of its subject.