The Culture Of Evaluation In Library And Information Services
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The Culture Of Evaluation In Library And Information Services
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Author : John Crawford
language : en
Publisher: Elsevier
Release Date : 2006-02-28
The Culture Of Evaluation In Library And Information Services written by John Crawford and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-02-28 with Language Arts & Disciplines categories.
This practical book is written from the point of view of the practitioner, rather than the researcher. It presents current and recent work in the subject area in a way relevant to practitioners, researchers and students. The book includes practical examples of survey and research work and discusses honestly the practical difficulties involved. Aimed at an international audience, examples of good practice are drawn from a number of countries across the world. - An up to date review/summary of activity in the subject area - Provides international comparisons of library and information service evaluation activity - Provides practical/real life research and survey data useful to practitioners and academics which they can apply in their own situations
Libraries And Key Performance Indicators
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Author : Leo Appleton
language : en
Publisher: Chandos Publishing
Release Date : 2017-07-27
Libraries And Key Performance Indicators written by Leo Appleton and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Language Arts & Disciplines categories.
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book's main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. - Provides an overview of performance measurement tools for libraries - Discusses KPIs in a broad context - Offers an understanding of reporting, monitoring, and acting upon KPI data - Provides best practice examples of Key Performance Indicators (KPIs) in libraries - Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)
Rethinking The Conceptual Base For New Practical Applications In Information Value And Quality
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Author : Jamil, George Leal
language : en
Publisher: IGI Global
Release Date : 2013-09-30
Rethinking The Conceptual Base For New Practical Applications In Information Value And Quality written by Jamil, George Leal and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-30 with Business & Economics categories.
Information value and quality can be considered an essential factor to evaluate both conceptual and practical contributions in organizational, technical, and scientific tasks and projects. It is important to effectively observe and implement these concepts in real organizational plans and efforts. Rethinking the Conceptual Base for New Practical Applications in Information Value and Quality discusses the re-evaluation of the conceptual base of information value and quality found in different forms of media; and how these concepts can be analyzed in real applications and business scenarios. This book is a vital reference source for scholars, practitioners, IT specialists, and students interested in information and knowledge management.
Creating A Culture Of Evaluation
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Author : Bill Irwin
language : en
Publisher:
Release Date : 2017-02
Creating A Culture Of Evaluation written by Bill Irwin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02 with Business & Economics categories.
"In a climate of increasing costs and diminishing public budgets, public libraries, more than ever before need to show the positive difference they are making in communities and neighbourhoods. Outcome based evaluation assists in assuring that current programs and services are relevant. It helps to see the actual difference they make in patrons lives. It helps to ground institutions; removing them from the trap of sameness. Relevancy is obtained by proactively seeking, measuring and understanding how we make an actual qualitative contribution to a community."--Résumé de l'éditeur.
Managing Cultural Change In Public Libraries
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Author : John Pateman
language : en
Publisher: Routledge
Release Date : 2018-11-09
Managing Cultural Change In Public Libraries written by John Pateman and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-09 with Language Arts & Disciplines categories.
Managing Cultural Change in Public Libraries argues that changes to library Strategies and Systems can lead to transformations in library Structures that can, in turn, shape and determine Organisational Culture. Drawing on Management theories, as well as the ideas of Marx and Maslow, the authors present an ambitious Analytical Framework that can be used to better understand, support and enable cultural change in public libraries. The volume argues for radical – but sustainable – transformations in public libraries that require significant changes to Strategies, Structures, Systems and, most importantly, Organisational Culture. These changes will enable Traditional Libraries to reach out beyond their current active patrons to engage with new customer groups and will also enable Traditional Libraries to evolve into Community-Led Libraries, and Community-Led Libraries to become Needs-Based Libraries. Public libraries must be meaningful and relevant to the communities they serve. For this to happen, the authors argue, all sections of the local community must be actively involved in the planning, design, delivery and evaluation of library services. This book demonstrates how to make these changes happen, acting as a blueprint and road map for organisational change and putting ideas into action through a series of case studies. Managing Cultural Change in Public Libraries will be of particular interest to academics and advanced students engaged in the study of library and information science. It should also be essential reading for practitioners and policymakers and all those who believe that communities should be involved and engaged in the planning, design, delivery, and evaluation of library services.
Centers For Learning
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Author : James K. Elmborg
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date : 2005
Centers For Learning written by James K. Elmborg and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Education categories.
This collection examines the potential inherent in partnerships between libraries and writing centers and suggests that such partnerships might respond more effectively to student needs than separate efforts. The essays consist primarily of case studies of collaborations in institutions throughout the US. The concluding chapter reflects on the impl
Library Information Science Abstracts
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Author :
language : en
Publisher:
Release Date : 2008
Library Information Science Abstracts written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Information science categories.
Managing Information Services
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Author : Sue Roberts
language : en
Publisher: Facet Publishing
Release Date : 2004
Managing Information Services written by Sue Roberts and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Business & Economics categories.
This sophisticated primer draws together in an accessible form the principles of management as they need to be understood by library and information professionals. Written by a practising library manager and a management academic, the text introduces and applies the latest management concepts to library management practice. Since most libraries are part of a wider organization, their management practice will be influenced by that organizational setting, whether the setting be a university, a local authority or a business. Responding effectively within this organizational context is a key theme that runs through this text. Library management is concerned with managing collections, people, services, resources, information and finance, but managers also need to work beyond the confines of the library. They need to understand and influence their environment, to respond to the power and politics of a situation, to contribute to strategic direction in arenas related to knowledge management, learning and information, and to promote their own careers. The scene is set through the first two chapters, on management and organizations respectively. The first chapter covers the nature of management, management roles and competencies, and reviews the range and scope of library management. The second chapter focuses on the organizational context in which management is performed. The core of the book is a series of chapters in some of the key areas that constitute the management role: people, and their behaviour and management, marketing and user relationships, quality management, finances and resources, environment and context, and strategy and planning. Each chapter is well illustrated with relevant examples, checklists and models. Chapters conclude with a list of further reading, and a list of review topics, which can be used as the basis for revision for study purposes, or as a prompt to encourage reflection on the content of the book, for the professional reader. Key areas covered: management and managing organizations people in organizations human resource management marketing and user relationships quality management finance and resources environment and context strategy and planning. Readership: This book will be a key text for students of library and information management, designed to introduce them to the practice, experience and theoretical principles of library management. In particular it should prepare them for their first posts as library managers, and alert them to the challenges and rewards of management. Practising library managers will also benefit from revisiting some of the topics covered in the book.
Library Evaluation
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Author : Danny P. Wallace
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2001-01-15
Library Evaluation written by Danny P. Wallace and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-15 with Language Arts & Disciplines categories.
Bringing together library and information science faculty and practicing library managers, this work combines some of the most exciting concepts and methodologies of library evaluation with the practical experiences of those working in the field. A variety of approaches (e.g., focus groups, TQM) are thoroughly described, then illustrated with actual case studies. These cases can serve as inspiration and models to library managers and other individuals responsible for evaluation, as well as to those who aspire to library management positions.
Reference And Information Services
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Author : Melissa A. Wong
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2020-05-04
Reference And Information Services written by Melissa A. Wong and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-04 with Language Arts & Disciplines categories.
This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.