The Evaluation And Measurement Of Library Services
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The Evaluation And Measurement Of Library Services
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Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2017-10-27
The Evaluation And Measurement Of Library Services written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-27 with Language Arts & Disciplines categories.
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
The Evaluation And Measurement Of Library Services
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Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2017-10-27
The Evaluation And Measurement Of Library Services written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-27 with Language Arts & Disciplines categories.
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
The Measurement And Evaluation Of Library Services
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Author : Frederick Wilfrid Lancaster
language : en
Publisher: Washington : Information Resources Press
Release Date : 1977
The Measurement And Evaluation Of Library Services written by Frederick Wilfrid Lancaster and has been published by Washington : Information Resources Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1977 with Language Arts & Disciplines categories.
The second edition of this celebrated reference combines essential material from the first edition (1977) with important extracts from another Lancaster work, If you want to evaluate your library . . . (U. of Illinois Press, 1988), and incorporates a broad range of recent evaluative studies. Unlike the first edition, which dealt primarily with academic studies, the second provides detailed information on the evaluation of public, school, and special libraries as well. In this edition, Lancaster is joined by co-author Baker (library and information science, U. of Iowa). Annotation copyrighted by Book News, Inc., Portland, OR
Doing Library Impact Evaluation
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Author : David Streatfield
language : en
Publisher: Facet Publishing
Release Date : 2021-03-25
Doing Library Impact Evaluation written by David Streatfield and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-25 with Language Arts & Disciplines categories.
Doing Library Evaluation complements the authors' earlier Facet Publishing book Evaluating the Impact of Your Library by showing how the impact evaluation model presented there has been applied to meet a variety of real evaluation challenges.
The Measurement And Evaluation Of Library Services
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Author : Frederick Wilfrid Lancaster
language : en
Publisher:
Release Date : 1978
The Measurement And Evaluation Of Library Services written by Frederick Wilfrid Lancaster and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1978 with categories.
Evaluating Reference Services
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Author : Jo Bell Whitlatch
language : en
Publisher: American Library Association
Release Date : 2000-08
Evaluating Reference Services written by Jo Bell Whitlatch and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-08 with Language Arts & Disciplines categories.
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Five Steps Of Outcome Based Planning And Evaluation For Public Libraries
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Author : Melissa Gross
language : en
Publisher: American Library Association
Release Date : 2016-01-13
Five Steps Of Outcome Based Planning And Evaluation For Public Libraries written by Melissa Gross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-13 with Language Arts & Disciplines categories.
Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.
Reference And Information Services
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Author : Kay Ann Cassell
language : en
Publisher: American Library Association
Release Date : 2013
Reference And Information Services written by Kay Ann Cassell and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Language Arts & Disciplines categories.
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
The Measurement And Evaluation Of Library Services
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Author : F.W. Lancaster
language : en
Publisher:
Release Date : 1983
The Measurement And Evaluation Of Library Services written by F.W. Lancaster and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with categories.
Administering The School Library Media Center
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Author : Betty J. Morris
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2010-08-16
Administering The School Library Media Center written by Betty J. Morris and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-16 with Language Arts & Disciplines categories.
This is the most comprehensive textbook on school library administration available, now updated to include the latest standards and address new technologies. This reference text provides a complete instructional overview of the workings of the library media center—from the basics of administration, budgeting, facilities management, organization, selection of materials, and staffing to explanations on how to promote information literacy and the value of digital tools like blogs, wikis, and podcasting. Since the publication of the fourth edition of Administering the School Library Media Center in 2004, many changes have altered the landscape of school library administration: the implementation of NCLB legislation and the revision of AASL standards, just to mention two. The book is divided into 14 chapters, each devoted to a major topic in school library media management. This latest edition gives media specialists a roadmap for designing a school library that is functional and intellectually stimulating, while leading sources provide guidance for further research.