The Irreplaceable Service Manager
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The Irreplaceable Service Manager
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Author : Chris Collins
language : en
Publisher:
Release Date : 2010
The Irreplaceable Service Manager written by Chris Collins and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with categories.
Irreplaceable Service Manager
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Author : Chris Collins
language : en
Publisher:
Release Date : 2019-10
Irreplaceable Service Manager written by Chris Collins and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10 with Business & Economics categories.
When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help? In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris's methods have proven to assist service managers determined to boost their service department results. A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by: Recruiting a team of bulldogs who can make customers happy and ROI numbers soar Utilizing his secrets to increase and maintain a high CSI level Holding people responsible for their jobs to effectively impact time management This book includes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine - while at the same time making you an Irreplaceable Service Manager.
Gamification
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Author : Chris Collins
language : en
Publisher:
Release Date : 2019-10
Gamification written by Chris Collins and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10 with Business & Economics categories.
From establishing goals to selecting games, prizes and spiffs, Chris walks you through the tools and techniques developed to enhance production, employee morale, and much more - no matter your business or industry.
Innovation Engine
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Author : Jatin DeSai
language : en
Publisher: John Wiley & Sons
Release Date : 2013-04-19
Innovation Engine written by Jatin DeSai and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-19 with Business & Economics categories.
How to implement an innovation engine in any organization Innovation is often sought and is in high demand today. At the same time it is often misunderstood and lacks committed sponsorship. Today, most teams at the top need an innovation capability in a manner that works in tandem with their performance/operations management. Packed with actionable ideas, references, links, and resources, Innovation Engine meets that need. Reveals how to develop strategy, road maps, and processes for innovation execution Provides high level implementation guidance on executing innovation, something companies are struggling with globally Explores how today's companies can create a long-term sustainable corporate culture by also using an innovation engine Explains how to use innovation to keep employees engaged and motivated Written for executives, business leaders, CFOs, and CIOs Showing readers how to create a business case for innovation and a supporting innovation linked to business vision and goals, Innovation Engine clearly reveals how to reduce time-to-market, while expanding the "idea landscape" and building a pipeline of corporate innovators.
The Manager S Phrase Book
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Author : Patrick Alain
language : en
Publisher: Red Wheel/Weiser
Release Date : 2013-01-21
The Manager S Phrase Book written by Patrick Alain and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-21 with Business & Economics categories.
The Manager's Phrase Book is a collection of thousands of ready-to-use phrases that will enable you to move into the ranks of today's most competent managers. You will have control of any situation at a moment's notice, regardless of your position in the corporate world. You will have all the weapons you need to succeed where vibrant, meaningful, appropriate, and, perhaps above all, precise language is required. With this passport to success, you will begin a new game in which you are among the charismatic, the untouchable--the elite. The Manager's Phrase Book is an amazingly fast paced, easy-to-use reference book that will help you to: Use the correct words at all times Conquer conflict Take on challenges and challengers Build bridges between people Address sticky situations Further your own career And so much more The Manager's Phrase Book makes it easy for you to break out of the mundane world of management and to take on all comers. It is the latest compilation of Patrick Alain's research on how managers really communicate in today's world.
Managing My Life My Autobiography
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Author : Alex Ferguson
language : en
Publisher: Hodder & Stoughton
Release Date : 2017-10-10
Managing My Life My Autobiography written by Alex Ferguson and has been published by Hodder & Stoughton this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-10 with Biography & Autobiography categories.
This book is about the beginning of Sir Alex's football career, until the year 2000. 1999 was an outstanding year for Alex Ferguson - not only did he lead Manchester United, the most glamorous club in the world, to a unique and outstanding treble triumph, but he was awarded the highest honour for his sporting achievements; a Knighthood from the Queen. Universally respected for his tough, but caring managerial style, Ferguson is an unusually intelligent man with a fascinating life story. Covering his tough Govan upbringing through to his playing days and onto his shift into management, Managing My Life is told with the fine balance of biting controversy and human sensitivity which made it such an unprecedented success in hardback. Alex Ferguson is a legend in his lifetime.
The Book Of Yields
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Author : Francis T. Lynch
language : en
Publisher: Wiley
Release Date : 2010-12-20
The Book Of Yields written by Francis T. Lynch and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-20 with Business & Economics categories.
The only product with yield information for more than 1,000 raw food ingredients, The Book of Yields, Eighth Edition is the chef's best resource for planning, costing, and preparing food more quickly and accurately. Now revised and updated in a new edition, this reference features expanded coverage while continuing the unmatched compilation of measurements, including weight-to-volume equivalents, trim yields, and cooking yields. With helpful worksheets; a clear organisation by food type; and a convenient, durable comb binding, The Book of Yields, Eighth Edition is a must-have culinary resource.
Automotive Service Management
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Author : Andrew Rezin
language : en
Publisher: Prentice Hall
Release Date : 2013
Automotive Service Management written by Andrew Rezin and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Automobile repair shops categories.
Automotive Service Management: Principles into Practice, Second Edition, provides coverage across a wide range of topics that are critically important in the fast-paced, complex world of automotive service management. Exploring over 30 different topics, the text's conversational tone and real-life examples help reinforce key points and concepts. Designed for those in training to enter the automotive service industry, this text also provides sufficient depth and breadth of content to be a valuable resource to support continuing development for industry service professionals.
Services Marketing And Management
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Author : Audrey Gilmore
language : en
Publisher: SAGE
Release Date : 2003-06-02
Services Marketing And Management written by Audrey Gilmore and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-06-02 with Business & Economics categories.
This text provides an overview of the characteristics and underlying principles of delivering services in today's marketplace, and places these issues in the context of the frameworks and activities of various types of organization, such as financial services, tourism, charities and museums.