The It Service Management Foundation Exam Guide
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The It Service Management Foundation Exam Guide
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Author : Michael Scarborough
language : en
Publisher: Resulta Group LLC
Release Date : 2010-12-10
The It Service Management Foundation Exam Guide written by Michael Scarborough and has been published by Resulta Group LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-10 with Business & Economics categories.
The IT Service Management Foundation Exam Guide is a practically oriented guide to passing the ITIL v3 Foundation exam. It is designed to work as a supplement to an instructor-led training class or as a tool for self-study.
Itil Foundation Exam Study Guide
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Author : Liz Gallacher
language : en
Publisher: John Wiley & Sons
Release Date : 2012-08-15
Itil Foundation Exam Study Guide written by Liz Gallacher and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-15 with Computers categories.
Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2020-04-28
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Computers categories.
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
It Service Management
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Author : Ernest Brewster
language : en
Publisher: BCS, The Chartered Institute for IT
Release Date : 2012-05-08
It Service Management written by Ernest Brewster and has been published by BCS, The Chartered Institute for IT this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-08 with Business & Economics categories.
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL to Foundation Exam candidates and offers a practical understanding of IT service management. The new edition is fully updated and contains several additional processes. An ITIL(R) licensed product.
Become Itil 4 Foundation Certified In 7 Days
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Author : Abhinav Krishna Kaiser
language : en
Publisher: Apress
Release Date : 2020-11-26
Become Itil 4 Foundation Certified In 7 Days written by Abhinav Krishna Kaiser and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-26 with Computers categories.
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts. The book will take you through the new ITIL framework and nuances of the DevOps methodology. The book follows the topics included in the foundation certification exam syllabus and includes new sections on ITIL's guiding principles, service value chain, and the four dimensions of service management. Also included are the concepts, processes, and philosophies used in DevOps programs and projects. ITIL and DevOps concepts are explained with relevant examples. By the time you finish this book, you will have a complete understanding of ITIL 4 and will be ready to take the ITIL 4 Foundation certification exam. You will know the DevOps methodology and how ITIL reinforces the philosophy of shared responsibility and collaboration. Over the course of a week, even while working your day job, you will be prepared to take the exam. What You Will Learn Know the basics of ITIL as you prepare for the ITIL Foundation certification exam Understand ITIL through examples Be aware of ITIL's relevance to DevOps and DevOps concepts Who This Book Is For Professionals from the IT services industry
Itil Foundation Essentials
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing
Release Date : 2012-09-06
Itil Foundation Essentials written by Claire Agutter and has been published by IT Governance Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-06 with Business & Economics categories.
ITIL® Foundation Essentials is a distillation of the critical information you need to understand the key facts for a successful exam.
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing Ltd
Release Date : 2020-04-14
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition written by Claire Agutter and has been published by IT Governance Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-14 with Computers categories.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
It Service Management
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Author : Ernest Brewster
language : en
Publisher: BCS, The Chartered Institute
Release Date : 2010-02-24
It Service Management written by Ernest Brewster and has been published by BCS, The Chartered Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-24 with Business & Economics categories.
ITIL(R) is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Exam candidates and to people who require a practical understanding of IT sevice management. An ITIL(R) Licensed Product.
It Service Management
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Author : John Sansbury
language : en
Publisher: BCS, The Chartered Institute for IT
Release Date : 2016-03-21
It Service Management written by John Sansbury and has been published by BCS, The Chartered Institute for IT this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-21 with BUSINESS & ECONOMICS categories.
Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.