The Management Of People In Hotels And Restaurants
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The Management Of People In Hotels Restaurants And Clubs
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Author : Donald E. Lundberg
language : en
Publisher: WCB/McGraw-Hill
Release Date : 1980
The Management Of People In Hotels Restaurants And Clubs written by Donald E. Lundberg and has been published by WCB/McGraw-Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980 with Hotel management categories.
The Management Of People In Hotels And Restaurants
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Author : Donald E. Lundberg
language : en
Publisher: WCB/McGraw-Hill
Release Date : 1992
The Management Of People In Hotels And Restaurants written by Donald E. Lundberg and has been published by WCB/McGraw-Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
Organizational Behaviour In Hotels And Restaurants
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Author : Yvonne Guerrier
language : en
Publisher: John Wiley & Sons
Release Date : 1999-08-25
Organizational Behaviour In Hotels And Restaurants written by Yvonne Guerrier and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-08-25 with Business & Economics categories.
The hospitality sector is one of the largest growing industries in the world. This is reflected in the growing number of academic courses available on the subject. The key element of hospitality management is interaction between the people who work in the industry and the environment in which they work. Yvonne Guerrier has compiled a state-of-the-art textbook which considers the core elements of organizational behaviour in the hospitality industry with an international perspective. By its very nature, hospitality management is becoming an international topic and as such needs to be studied in this context. The book draws on the available case studies and experiences from around the world in order to develop an understanding of working and living with people from different cultures. Organizational Behaviour in Hotels and Restaurants will enable you to find the answers to such questions as: "Why is it a pleasure to work in some organizations and torture to work in others? "Why is it sometimes difficult to motivate people to work hard?" "How can one person persuade people to work together as a team?" What is the best way of designing an organization structure?" "How can I persuade my boss to listen to my ideas?" Students studying hospitality management, hotel management or hotel and catering management at degree level will find this book an invaluable guide to the subject. Students studying for degrees in tourism management, leisure management and retail management will also find much in this book which is of relevance and interest to them.
Human Resource Management In The Hospitality Industry
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Author : Michael John Boella
language : en
Publisher: Nelson Thornes
Release Date : 2000
Human Resource Management In The Hospitality Industry written by Michael John Boella and has been published by Nelson Thornes this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
Endorsed by the Hotel and Catering International Management Association (HCIMA).Contains detailed information of new human resources initiatives such as the IIP scheme and the British Hospitality Association's Excellence Through People Scheme.Ideal reading for students, time managers and personnel managers throughout the industry with effective coverage of recruitment, staff selection, job descriptions, training and remuneration.
Human Resource Management In The Hospitality Industry
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Author : Michael Boella
language : en
Publisher: Routledge
Release Date : 2012-08-21
Human Resource Management In The Hospitality Industry written by Michael Boella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-21 with Business & Economics categories.
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Managing People In International Hospitality And Tourism Industries
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Author : Claudia Endter
language : en
Publisher: GRIN Verlag
Release Date : 2011-02
Managing People In International Hospitality And Tourism Industries written by Claudia Endter and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02 with Employee motivation categories.
Essay from the year 2010 in the subject Business economics - Personnel and Organisation, grade: 1,0, Oxford Brookes University (Business School), course: Managing People in international Hospitality & Tourism Industries, language: English, abstract: How to motivate staff? What is the best way to get out the most out of staff? What encourages putting effort into work? And what is the link between motivation and good job performance? The question of what people expect or want from work is one of the most discussed topics in human resource management and a wide range of authors have tried to find the best fitting solution, which combines extrinsic and intrinsic methods. While content theories engage with the question of people ́s needs, process theories deal with human behaviour such as work performance, effort and satisfaction. But what is motivation all about? When it comes to analyse approaches to managing, motivating and rewarding employees in the international hospitality and tourism industry, the term motivation needs to be defined as: '...the direction and persistence of action. It is concerned with why people choose a particular course of action in preference to others, and why they continue with a chosen action, ...' (Krech et al., 1962, in Mullins, 2009, p. 250) So the core question is, do people work at their best if they are motivated? Or what is the connection between motivation and performance?
Human Resource Management In The Hospitality Industry
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Author : Michael J. Boella
language : en
Publisher: Routledge
Release Date : 2013-03-05
Human Resource Management In The Hospitality Industry written by Michael J. Boella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-05 with Business & Economics categories.
Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise’s workforce within the current business and social environment. Since the eighth edition of this book there have been many important developments in this field and this ninth edition has been completely revised and updated in the following ways: Extensively updated content to reflect recent issues and trends including: labour markets and industry structure, impacts of IT and social media, growth of international multi – unit brands, role of employer branding, talent management, equal opportunities and managing diversity. All explored specifically within the Hospitality Industry The text explores key issues and shows real life applications of HRM in the Hospitality industry and is informed through the authors’ research projects within Mitchells & Butler's plc, Pizza Express, Marriott Hotels and Café Rouge. An extended case study drawing from the authors’ experience working with Forte and Co., Centre hotels, Choice Hotels and Bass, Price Waterhouse and Grant Thornton Written in a user friendly style and with strong support from the Institute of Hospitality, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Managing People In International Hospitality Tourism Industries
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Author : Claudia Endter
language : en
Publisher: GRIN Verlag
Release Date : 2011-02-22
Managing People In International Hospitality Tourism Industries written by Claudia Endter and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02-22 with Business & Economics categories.
Essay from the year 2010 in the subject Leadership and Human Resource Management - Miscellaneous, grade: 1,0, Oxford Brookes University (Business School), course: Managing People in international Hospitality & Tourism Industries, language: English, abstract: How to motivate staff? What is the best way to get out the most out of staff? What encourages putting effort into work? And what is the link between motivation and good job performance? The question of what people expect or want from work is one of the most discussed topics in human resource management and a wide range of authors have tried to find the best fitting solution, which combines extrinsic and intrinsic methods. While content theories engage with the question of people ́s needs, process theories deal with human behaviour such as work performance, effort and satisfaction. But what is motivation all about? When it comes to analyse approaches to managing, motivating and rewarding employees in the international hospitality and tourism industry, the term motivation needs to be defined as: ‘...the direction and persistence of action. It is concerned with why people choose a particular course of action in preference to others, and why they continue with a chosen action, ...’ (Krech et al., 1962, in Mullins, 2009, p. 250) So the core question is, do people work at their best if they are motivated? Or what is the connection between motivation and performance?
Key Concepts In Hospitality Management
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Author : Roy C Wood
language : en
Publisher: SAGE
Release Date : 2013-02-01
Key Concepts In Hospitality Management written by Roy C Wood and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-01 with Business & Economics categories.
"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.
Pocket Guide For Hospitality Managers
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Author : Conrad Lashley
language : en
Publisher: Routledge
Release Date : 2019-12-17
Pocket Guide For Hospitality Managers written by Conrad Lashley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-17 with Business & Economics categories.
A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry. The book provide a concise resource for all emerging hospitality managers, and for academics preparing students for careers within the hospitality industry.With a ‘how to do’ agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts. Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.