The New Relationship Marketing


The New Relationship Marketing
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The New Relationship Marketing


The New Relationship Marketing
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Author : Mari Smith
language : en
Publisher: John Wiley & Sons
Release Date : 2011-10-03

The New Relationship Marketing written by Mari Smith and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-03 with Business & Economics categories.


A top social media guru shares the secrets to expanding your business through relationships People have always done business with people they know, like, and trust. That's the essence of "relationship marketing." Today, the popularity of online social networking has caused a paradigm shift in relationship marketing. This book helps businesspeople and marketers master this crucial new skill set. Social marketing expert Mari Smith outlines a step-by-step plan for building a sizable, loyal network comprised of quality relationships that garner leads, publicity, sales,, and more. If you're a businessman or businesswoman feeling the pressure to shift your approach to using social media marketing, to better understand the new soft skills required for success on the social web, and to improve your own leadership and relationship skills through emotional and social intelligence, this book is for you. Outlines how to become a significant "center of influence" for your customers and prospects Explains the unspoken rules of online etiquette—and the common "turnoffs" that drive customers and potential partners away Details the unique cultures of Facebook, Twitter, and other popular online platforms Shows exactly what to automate and delegate to build your social media persona, yet still retain the personal touch Even if you currently have zero presence online, this book will help you see measurable results in a short time.



Relationship Marketing


Relationship Marketing
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Author : Ian Gordon
language : en
Publisher: J. Wiley
Release Date : 1998

Relationship Marketing written by Ian Gordon and has been published by J. Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.


Traditional marketing dealt with market segments. Relationship marketing gives management more "bang for the marketing buck" by focusing on the ultimate market segment - the individual customer - effectively and efficiently. Marketing attempted to generate as many sales transactions as possible, across all groups of customers. Relationship marketing enables your company to improve profitability customer by customer, by focusing on those who receive, and return, the best value. Relationship Marketing: New Strategies, Techniques and Technologies to Win the Customers You Want and Keep Them Forever goes far beyond the basic idea that customers' needs and desires can be addressed uniquely. It is a practical guide to helping marketers and others to integrate relationship marketing into the business and use it to create value for the company and for its customers.



Successful Customer Relationship Marketing


Successful Customer Relationship Marketing
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Author : Bryan Foss
language : en
Publisher: Kogan Page Publishers
Release Date : 2001

Successful Customer Relationship Marketing written by Bryan Foss and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Business & Economics categories.


A handbook on customer relationship marketing. Successful Customer Relationship Marketing explores what companies all over the world are doing and shows what tools and techniques are actually bringing results. It is divided into four parts: Customer Knowledge; Strategy and Technology; Implementation; and Sector Studies.



Managing The New Customer Relationship


Managing The New Customer Relationship
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Author : Ian Gordon
language : en
Publisher: John Wiley & Sons
Release Date : 2013-03-21

Managing The New Customer Relationship written by Ian Gordon and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-21 with Business & Economics categories.


Praise for MANAGING THE NEW CUSTOMER RELATIONSHIP “Gordon delivers an impressive synthesis of the newest methods for engaging customers in relationships that last. No organization today can succeed without the mastery of customer relationship management strategy fundamentals. But to win in the decades ahead, you must also understand and capitalize on the rapidly evolving social computing, mobility and customer analytics technologies described in this book. Checklists, self-assessments and graphical frameworks deliver pragmatic value for the practicing manager.” — William Band, Vice-President, Principal Analyst, Forrester Research Inc., Cambridge, MA



The Relationship Marketer


The Relationship Marketer
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Author : Søren Hougaard and Mogens Bjerre
language : en
Publisher: Samfundslitteratur
Release Date : 2009

The Relationship Marketer written by Søren Hougaard and Mogens Bjerre and has been published by Samfundslitteratur this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with handelsteknik categories.




Relationship Marketing


Relationship Marketing
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Author : Helen Peck
language : en
Publisher: Taylor & Francis
Release Date : 2013-06-17

Relationship Marketing written by Helen Peck and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-17 with Business & Economics categories.


Arranged in 6 sections, this title gives marketing practitioners and students critical examples of best practice from a variety of companies. Alongside 'Relationship Marketing: bringing quality, customer service and marketing together' and 'Relationship Marketing for Competitive Advantage: winning and keeping customers' this new title provides readers with insights into marketing in the 21st century.



Total Relationship Marketing


Total Relationship Marketing
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Author : Evert Gummesson
language : en
Publisher: Routledge
Release Date : 2012-05-04

Total Relationship Marketing written by Evert Gummesson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-04 with Business & Economics categories.


Total Relationship Marketing provides a genuinely unique new view of the meaning of marketing management and a complete introduction to the rapidly evolving field of relationship marketing. A major contribution to marketing thought internationally, this new edition of Gummesson's seminal title presents a powerful and in depth analysis of modern relationship marketing. Highly informative, practical in style, and packed with examples and cases from real companies, it is an essential resource for all serious marketing practitioners as well as both undergraduate and postgraduate students.



The New Rules Of Marketing


The New Rules Of Marketing
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Author : Frederick Newell
language : en
Publisher: Irwin Professional Publishing
Release Date : 1997

The New Rules Of Marketing written by Frederick Newell and has been published by Irwin Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.


In The New Rules of Marketing, Newell uses his decades of marketing experience to define how marketers can flourish this year, next year and far into the 21st Century. His new book details how, because of new technologies and practices, marketers can now listen carefully to each customer or customer segment, then design their marketing plans based on these invaluable findings. In this exciting and challenging new arena, Newell explores 5 important consumer trends that will impact the marketing scene well beyond the year 2000; how Baby Boomers' have changed the rules, and how you can expect their children to behave; the new rules of marketing, and how they make it easy for you to profitably use customer analyses and database reports; the 3 basic laws of database marketing, and which one carries proven predictive power; and 4 legendary case histories...and the time-honored lessons you can discover from each.



The Future Of Relationship Marketing


The Future Of Relationship Marketing
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Author : David Bejou
language : en
Publisher: Routledge
Release Date : 2013-11-26

The Future Of Relationship Marketing written by David Bejou and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-26 with Business & Economics categories.


The best papers from the Eleventh Annual Colloquium in Relationship Marketing held in Cheltenham, United Kingdom in 2003 The impact of a positive buyer-seller relationship on the profits and customer retention of any company should never be minimized. The Future of Relationship Marketing presents carefully chosen proceedings from the Eleventh Annual Colloquium in Relationship Marketing (Cheltenham, United Kingdom in 2003). Leading experts reveal the latest studies and provide unique insights into the behaviors and dynamic strategies needed to maximize a positive relationship with the all-important customer. The Future of Relationship Marketing provides new and challenging findings important to anyone involved with buyer-seller relationships, brought together in one volume. This multidisciplinary collection of studies reaches beyond basic marketing strategies to provide a broad yet in-depth examination of the subject. The book links theory to practice, provides innovative methodologies for research, and forecasts what the future holds for relationship marketing. Each chapter is extensively referenced, and many include graphs and figures to reinforce concepts and ideas. The Future of Relationship Marketing topics include: dialogical interaction customer trust, satisfaction, and loyalty Customer Relational Management (CRM) the question of whether variety-seeking behavior make customers “bad” an analysis of underlying worldviews in relationship marketing the positivist approach in organizational theory and strategy the interpretativist approach in organizational theory and strategy configuration theory an analysis of CRM implementation models buyer-seller face-to-face negotiations The Future of Relationship Marketing gives the most recent information essential for researchers, educators, students, and professionals in customer relationship marketing.



Relationship Marketing


Relationship Marketing
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Author : Regis Mckenna
language : en
Publisher: Basic Books
Release Date : 1993-05-21

Relationship Marketing written by Regis Mckenna and has been published by Basic Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-05-21 with Business & Economics categories.


From the author of the bestselling The Regis Touch, a simple process for building the crucial relationships that help a company dominate—and own—the market in the Age of the Customer.