The Palgrave Handbook Of Servitization
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The Palgrave Handbook Of Servitization
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Author : Marko Kohtamäki
language : en
Publisher: Springer Nature
Release Date : 2021-07-26
The Palgrave Handbook Of Servitization written by Marko Kohtamäki and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-26 with Business & Economics categories.
Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process. Academic study has revealed that its issues are complex, problematic, contingent, and even paradoxical, involving multiple organizational layers, such as operations, strategic, relational, and even ecosystemic layers. Recent literature studies have called for improved theories in servitization, and even alternative narratives. In this handbook, the chapters take different perspectives towards servitization, digital servitization or Product-Service-Software systems, presenting and debating over concepts such as organizational transformation, change management, strategic management, business models, innovation and product-service operations. The handbook provides an opportunity to develop improved theoretical grounds for servitization, and thus to elaborate and develop the field further. This volume will be of great interest for the servitization community, including scholars, Ph.D. and master students, but also company managers, developers and consultants facilitating company’s servitization efforts.
The Palgrave Handbook Of Service Management
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Author : Bo Edvardsson
language : en
Publisher: Springer Nature
Release Date : 2022-05-24
The Palgrave Handbook Of Service Management written by Bo Edvardsson and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-24 with Business & Economics categories.
This handbook provides an innovative, thorough overview of service management. It draws together an impressive, international group of leading scholars who offer a truly global perspective, exploring current literature and laying out guidance for future research. Beginning with defining service as a perspective on value creation, and service management as “a set of organizational competencies for enabling and realizing value creation through service,” it then moves on to follow the evolution of service research. From there, the book is structured into six main themes: perspectives on service management; service strategy; service leadership and transition; service design and innovation; service interaction; quality and operations; and service management and technology. This book is valuable reading for academics, lecturers, and students studying service management, operations management, and service research.
Managing Industrial Services
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Author : Thomas Friedli
language : en
Publisher: Springer Nature
Release Date : 2021-06-23
Managing Industrial Services written by Thomas Friedli and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-23 with Business & Economics categories.
The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business. In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.
Information Technology And Systems
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Author : Álvaro Rocha
language : en
Publisher: Springer Nature
Release Date : 2023-07-10
Information Technology And Systems written by Álvaro Rocha and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-10 with Technology & Engineering categories.
This book is composed by the papers written in English and accepted for presentation and discussion at The 2023 International Conference on Information Technology & Systems (ICITS'23), held at Universidad Nacional de San Antonio Abad del Cusco, in Cusco, Peru, between the 24th and the 26th of April 2023. ICIST is a global forum for researchers and practitioners to present and discuss recent findings and innovations, current trends, professional experiences and challenges of modern information technology and systems research, together with their technological development and applications. The main topics covered are: information and knowledge management; organizational models and information systems; software and systems modelling; software systems, architectures, applications and tools; multimedia systems and applications; computer networks, mobility and pervasive systems; intelligent and decision support systems; big data analytics and applications; human–computer interaction; ethics, computers & security; health informatics; information technologies in education, and Media, Applied Technology and Communication.
Digital Business Models
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Author : Annabeth Aagaard
language : en
Publisher: Springer
Release Date : 2018-12-04
Digital Business Models written by Annabeth Aagaard and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-04 with Business & Economics categories.
This innovative edited collection explores digital business models (DBMs) in theory and practice to contribute to knowledge of how companies, organizations and networks can design, implement and apply DBMs. It views DBMs in a range of contexts and forms, which can be integrated in a number of ways, and aims to inspire and enable academics, students and practitioners to seize the opportunities posed by digital business models, technologies and platforms. One of the first and comprehensive contributions to the field of DBMs and digital business model innovations (DBMI), the authors discuss the opportunities, challenges, technologies, implementation and value creation, customer and data protection processes of DBMs in different contexts.
Essential B2b Marketing Strategies
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Author : Naushaba Chowdhury
language : en
Publisher: Springer Nature
Release Date : 2025-06-19
Essential B2b Marketing Strategies written by Naushaba Chowdhury and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-19 with Business & Economics categories.
This textbook equips readers with a clear understanding of how B2B markets have evolved in recent years, from the traditional focus on product development to more targeted approaches that focus on relationships, digitalization, innovation and sustainability. Exploring the relevant theories behind this evolution and providing an extensive understanding of contemporary marketing strategies, the book equips readers with a broad perspective of B2B marketing – the evolution, theories, concepts, and the external environment – that allows students to put theory into practice in both manufacturing and service sectors. Allowing for a holistic understanding of contemporary B2B practices, students will learn how to design a competitive marketing strategy for the current business environment. Covering key topics such as the customer journey, branding, value co-creation and servitization, and with a wide range of case studies, this is an essential text for students at both undergraduate and post-graduate level.
Advances In Production Management Systems Production Management Systems For Volatile Uncertain Complex And Ambiguous Environments
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Author : Matthias Thürer
language : en
Publisher: Springer Nature
Release Date : 2024-09-07
Advances In Production Management Systems Production Management Systems For Volatile Uncertain Complex And Ambiguous Environments written by Matthias Thürer and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-07 with Computers categories.
The six-volume set IFIP AICT 728-729 constitutes the refereed proceedings of the 43rd IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2024, held in Chemnitz, Germany, during September 8–12, 2024. The 201 full papers presented together were carefully reviewed and selected from 224 submissions. The APMS 2024 conference proceedings are organized into six volumes, covering a large spectrum of research addressing the overall topic of the conference “Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments”. Part I: advancing eco-efficient and circular industrial practices; barriers and challenges for transition towards circular and sustainable production processes and servitized business models; implementing the EU green deal: challenges and solutions for a sustainable supply chain; risk analysis and sustainability in an uncertain system in a digital era. Part II: smart and sustainable supply chain management in the society 5.0 era; human-centred manufacturing and logistics systems design and management for the operator 5.0; inclusive work systems design: applying technology to accommodate individual workers’ needs; evolving workforce skills and competencies for industry 5.0; experiential learning in engineering education. Part III: lean thinking models for operational excellence and sustainability in the industry 4.0 era; human in command – operator 4.0/5.0 in the age of AI and robotic systems; hybrid intelligence – decision-making for AI-enabled industry 5.0; mechanism design for smart and sustainable supply chains. Part IV: digital transformation approaches in production and management; new horizons for intelligent manufacturing systems with IoT, AI, and digital twins. Part V: smart manufacturing assets as drivers for the twin transition towards green and digital business; engineering and managing AI for advances in asset lifecycle and maintenance management; transforming engineer-to-Order projects, supply chains, and systems in turbulent times; methods and tools to achieve the digital and sustainable servitization of manufacturing companies; open knowledge networks for smart manufacturing; applications of artificial intelligence in manufacturing; intralogistics. Part VI: modelling supply chain and production systems; resilience management in supply chains; digital twin concepts in production and services; optimization; additive manufacturing; advances in production management systems.
Organization Studies And Posthumanism
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Author : François-Xavier de Vaujany
language : en
Publisher: Taylor & Francis
Release Date : 2024-04-05
Organization Studies And Posthumanism written by François-Xavier de Vaujany and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-05 with Business & Economics categories.
This book aims at exploring the reception of critical posthumanist conversations in the context of Management and Organization Studies. It constitutes an invitation to de-center the human subject and thus an invitation to the ongoing deconstruction of humanism. The project is not to deny humans but to position them in relation to other nonhumans, more-than-humans, the non-living world, and all the “missing masses” from organizational inquiry. What is under critique is humanism’s anthropocentrism, essentialism, exceptionalism, and speciesism in the context of the Anthropocene and the contemporary crisis the world experiences. From climate change to the loss of sense at work, to the new geopolitical crisis, to the unknown effects of the diffusion of AI, all these powerful forces have implications for organizations and organizing. A re-imagination of concepts, theories, and methods is needed in organization studies to cope with the challenge of a more-than-human world.
Ai And Data Engineering Solutions For Effective Marketing
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Author : Alla, Lhoussaine
language : en
Publisher: IGI Global
Release Date : 2024-07-17
Ai And Data Engineering Solutions For Effective Marketing written by Alla, Lhoussaine and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-17 with Business & Economics categories.
In the world of contemporary marketing, a challenge exists — the relationship between data engineering, artificial intelligence, and the essential elements of effective marketing. Businesses find themselves at a crossroads, grappling with the imperative to navigate this complex landscape. This challenge serves as the backdrop for the exploration in AI and Data Engineering Solutions for Effective Marketing, a comprehensive reference tailored for academic scholars. Seamlessly integrating theoretical models with real-world applications, the book delves into critical facets of strategic and operational marketing. From the adoption of data science techniques to grappling with big data's vast potential, it offers a guide for academics seeking profound insights into the future of marketing strategies and their efficient execution. Designed for researchers, practitioners, and students with an interest in the intersection of artificial intelligence, data engineering, and marketing, this book serves as a guide for implementing new marketing management solutions and optimizing their operational efficiency. While the primary audience is researchers and practitioners in the field, the book is also tailored to benefit students seeking a deep understanding of the latest developments in marketing.
Systems Software And Services Process Improvement
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Author : Murat Yilmaz
language : en
Publisher: Springer Nature
Release Date : 2024-09-06
Systems Software And Services Process Improvement written by Murat Yilmaz and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-06 with Computers categories.
The two-volume set CCIS 2179 + 2180 constitutes the refereed proceedings of the 31st European Conference on Systems, Software and Services Process Improvement, EuroSPI 2024, held in Munich, Germany, during September 2024. The 55 papers included in these proceedings were carefully reviewed and selected from 100 submissions. They were organized in topical sections as follows: Part I: SPI and Emerging and Multidisciplinary Approaches to Software Engineering; SPI and Functional Safety and Cybersecurity; SPI and Standards and Safety and Security Norms; Part II: Sustainability and Life Cycle Challenges; SPI and Recent Innovations; Digitalisation of Industry, Infrastructure and E-Mobility; SPI and Agile; SPI and Good/Bad SPI Practices in Improvement.