The Passenger Experience Of Air Travel
DOWNLOAD
Download The Passenger Experience Of Air Travel PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get The Passenger Experience Of Air Travel book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
The Passenger Experience Of Air Travel
DOWNLOAD
Author : Jennie Small
language : en
Publisher: Channel View Publications
Release Date : 2022-10-14
The Passenger Experience Of Air Travel written by Jennie Small and has been published by Channel View Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-14 with Business & Economics categories.
Taking a critical approach to the air passenger experience, this book considers the representations, embodied practices and materialities of air travel. Concerned with the politics and social justice issues of travel and mobility, it examines the passenger and their experience of the airport, fellow passengers, flying during the COVID-19 pandemic, and response to the issue of air travel sustainability. It explores the diverse experiences of those with a disability or fear of flying. The volume brings the journey to the fore as a complex and meaningful experience, filling a gap in the social science research of tourist behaviour where, traditionally, the focus has been the destination experience. The book will be of interest to scholars from a range of social science disciplines and fields of study including tourism studies, mobility studies, cultural studies, and disability studies.
Passengers Experiences Of Air Travel
DOWNLOAD
Author : Great Britain: Parliament: House of Commons: Transport Committee
language : en
Publisher: The Stationery Office
Release Date : 2007-07-26
Passengers Experiences Of Air Travel written by Great Britain: Parliament: House of Commons: Transport Committee and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-26 with Political Science categories.
Air travel has expanded hugely and in 2005, 228 million passengers travelled through UK airports. This title looks at the passenger experience of air travel from purchasing a ticket to boarding the plane, including travel to and from the airport, check-in and security, and complaint resolution.
Passengers Experiences Of Air Travel
DOWNLOAD
Author : Great Britain: Parliament: House of Commons: Transport Committee
language : en
Publisher: The Stationery Office
Release Date : 2007-07-26
Passengers Experiences Of Air Travel written by Great Britain: Parliament: House of Commons: Transport Committee and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-26 with Business & Economics categories.
Air travel has expanded hugely over the past 25 years and in 2005 228 million passengers travelled through UK airports. This report looks at the passenger experience of air travel from purchasing a ticket to boarding the plane, including travel to and from the airport, check-in and security and complaint resolution. It finds that passengers are more frustrated and dissatisfied than ever. More choice has not led to more power, easier purchasing of tickets has not led to greater transparency, security queues are getting longer with rules becoming more convoluted, and consumer rights can be overwhelmed by legal complexity. The Committee look to the aviation industry to work towards a system whereby the passenger can buy a clearly priced ticket, drop off baggage and quickly proceed through security to board a plane staffed by well qualified, polite staff.
Flying Across America
DOWNLOAD
Author : Daniel L. Rust
language : en
Publisher: University of Oklahoma Press
Release Date : 2012-11-20
Flying Across America written by Daniel L. Rust and has been published by University of Oklahoma Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-20 with History categories.
Americans who now endure the inconveniences of crowded airports, packed airplanes, and missed connections might not realize that flying was once an elegant, exhilarating adventure. In this colorful history, Daniel L. Rust traces the evolution of commercial air travel from the first transcontinental expeditions of the 1920s, through the luxurious airline environments of the 1960s, to the more hectic, fatiguing experiences of flying in the post-9/11 era. In the beginning, flying coast-to-coast was an exciting yet uncomfortable journey of nearly forty-eight hours that required numerous stops and overnight travel by train. With time and technical innovation, passengers became increasingly removed both physically and psychologically from the raw experience of flying. Faster planes, pressurized cabins, onboard amenities, and stronger safety precautions made flying more convenient and predictable—but also less evocative and sensational. Prior to the 1980s, Americans dressed for air travel in their formal best and enjoyed such luxurious onboard amenities as delicious meals and ample cabin space. What made air travel glamorous, however, also made it more expensive. With deregulation in 1978, cost reductions reduced flying to a more tedious and, after 9/11, more regimented experience. Rust’s narrative brims with firsthand accounts from such celebrities as Will Rogers and from ordinary Americans. Enlivened by more than 100 illustrations, including vintage brochures, posters, and photographs, Flying Across America reminds today’s airline passengers of what they have gained—and what they have lost—in the transcontinental flying experience.
How Did Aviation Change The Travel Experience
DOWNLOAD
Author : Martin Kersten
language : en
Publisher: GRIN Verlag
Release Date : 2011
How Did Aviation Change The Travel Experience written by Martin Kersten and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Aeronautics categories.
Essay from the year 2011 in the subject History Europe - Other Countries - Newer History, European Unification, grade: 1,3, York University, language: English, abstract: This Essay will focus on commercial aviation and traveller's experience in the late 20th century rather than the very first beginnings of flying in the past centuries. Furthermore when we talk of flights we mostly mean transcontinental flights because within Great Britain passenger air transport is still a minority transport option. Indeed even in the 1990s the proportion of total passenger travel within Britain undertaken by air was still under 1 per cent. Unlike road and rail transport, air transport is the fastest and most costly of all transport modes and it inherently is, like shipping, a long-distance mode.
The Passenger Has Gone Digital And Mobile
DOWNLOAD
Author : Nawal K. Taneja
language : en
Publisher: Routledge
Release Date : 2016-02-24
The Passenger Has Gone Digital And Mobile written by Nawal K. Taneja and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-24 with Technology & Engineering categories.
Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet passenger expectations. Airline executives expect to make returns that are reasonable and relatively stable through business cycles. All of these expectations can be met by airlines through the effective and efficient leveraging of information and technology, to shift from being operations- and product-centric to becoming customer-centric and dramatically improving the overall passenger travel experience throughout the travel cycle. In this new book by world-renowned airline expert Nawal K. Taneja, the 7th in a series with Ashgate, the author explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.
Air Transport A Tourism Perspective
DOWNLOAD
Author : Anne Graham
language : en
Publisher: Elsevier
Release Date : 2019-02-15
Air Transport A Tourism Perspective written by Anne Graham and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-15 with Transportation categories.
Air Transport: A Tourism Perspective provides rigorous insights into the current complexities, synergies and conflicts within air transportation and tourism, presenting a balanced, comprehensive, contemporary, and global analysis that thoroughly examines the links between theory and practice. The book offers readers a multi-sector, global perspective on the practical implications of the link between air transport and tourism. By using a novel approach, it systematically explores the successive stages of a tourist's trip-investigating reasons for flying, the airport experience, airline industry structures, competition and regulation, and air transportation and destination interrelationships. In addition, the book explores current and salient debates on such issues as the influence of traveling to visit friends and family, the role of charters versus low cost carriers, public subsidies to support airport development, and much more. Presents insights from an international team of expert contributors with proven research and publication experience in their specialty area Includes cutting-edge analyses based on original research that identifies emerging research directions and policy and managerial implications Utilizes a multidisciplinary approach to fully explore theoretical and policy concepts and their effect on air transportation and tourism development Provides case studies from around the globe in each chapter
A Practical Guide To Airline Customer Service
DOWNLOAD
Author : Colin C. Law
language : en
Publisher: BrownWalker Press
Release Date : 2018-04-16
A Practical Guide To Airline Customer Service written by Colin C. Law and has been published by BrownWalker Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-16 with Transportation categories.
A Practical Guide to Airline Customer Service is a textbook written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. A Practical Guide to Airline Customer Service is a must-read for those who seek a rewarding career in the airline industry.
Life In The Air
DOWNLOAD
Author : Mark Gottdiener
language : en
Publisher: Rowman & Littlefield
Release Date : 2001
Life In The Air written by Mark Gottdiener and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Social Science categories.
This book is not just about air travel. It is about the emergent social world of flying. It concerns air space and behavior in the air the way someone else might look at cities and street behavior. Economic, political, and cultural aspects are all considered. . . . Airports have now become specific places in their own right that, in a certain sense, now. . . are very much like cities. Frequent flying also has produced its very own culture. Rules of behavior are subscribed to in the air. Unique behaviors at terminals and in the passenger cabin have emerged that contrast with life on the ground. In chapters below I explore these interesting aspects of etiquette, eroticism, and bi-coastalism, a human activity that is only possible because of our present society's evolution. . . . Only now have we begun to appreciate our emergent global culture. The world is shrinking just as the opportunities for travel expand. -from the Introduction
The Golden Age Of Air Travel
DOWNLOAD
Author : Nina Hadaway
language : en
Publisher: Bloomsbury Publishing
Release Date : 2013-04-10
The Golden Age Of Air Travel written by Nina Hadaway and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-10 with History categories.
For much of the twentieth century travel by air was a luxury available only to the wealthy, and accordingly the airlines – Pan Am, BOAC, TWA, BEA and many others – offered premium services that connected far-flung parts of the world with con trails of glamour. This book looks back at the golden age, from the 1920s to the 1970s, when well-appointed airliners whisked the rich and famous around the world on holiday and on business. It evokes the chink of champagne glasses, the aroma of expensive cigars and the roar of early jet engines: the experience of air travel before package holidays and budget airlines changed flying forever. The various types of aircraft, the routes and the airports, as well as the changes undergone by the industry, are all explored here and illustrated by fascinating historical material.