The Reference Library User
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The Reference Library User
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Author : William A. Katz
language : en
Publisher: Psychology Press
Release Date : 1990
The Reference Library User written by William A. Katz and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Language Arts & Disciplines categories.
Provide the best possible service to your library patrons. With a healthy respect for those who seek assistance at the reference desk, a group of library and information service specialists examine the public whom they serve. The Reference Library User focuses on the possible interactions between the reference librarian and the library user. The authoritative contributors discuss many problems in the relationship between the public and the library, and all offer suggestions that will at least help librarians to better serve the public on a daily basis. A major emphasis of The Reference Library User is on the various populations using the library and their particular needs. For example, one chapter examines the information needs of deinstitutionalized patrons and presents methods of providing service and a rationale for community outreach. The state program in Rhode Island is outlined, describing efforts to reach community residents through public libraries and the state operated Bookmobile. Other chapters provide strategies for providing reference services to older adults, the learning disabled, the blind, and the physically handicapped. This informative new volume also deals with general concerns facing librarians today, including determining the audience for both public and academic libraries, educating the user, encouraging nonusers to become library users, and calming irate patrons. Reference librarians will be particularly interested in the problems and solutions discussed in this new volume, as will library managers and administrators who will always benefit from a fresh perspective on public service for the library user.
Library Users And Reference Services
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-05-13
Library Users And Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-13 with Language Arts & Disciplines categories.
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work.Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness.The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.
Reference And Information Services
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Author : Kay Ann Cassell
language : en
Publisher: American Library Association
Release Date : 2013
Reference And Information Services written by Kay Ann Cassell and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Language Arts & Disciplines categories.
Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.
Evaluating Reference Services
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Author : Jo Bell Whitlatch
language : en
Publisher: American Library Association
Release Date : 2000-08
Evaluating Reference Services written by Jo Bell Whitlatch and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-08 with Language Arts & Disciplines categories.
With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.
Library User Metaphors And Services
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Author : Carl Gustav Johannsen
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2015-09-25
Library User Metaphors And Services written by Carl Gustav Johannsen and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-25 with Language Arts & Disciplines categories.
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Open Access And Its Practical Impact On The Work Of Academic Librarians
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Author : Laura Bowering Mullen
language : en
Publisher: Chandos Publishing
Release Date : 2010-01
Open Access And Its Practical Impact On The Work Of Academic Librarians written by Laura Bowering Mullen and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01 with Computers categories.
This book is aimed at the practicing academic librarian, especially those working on the ¿front lines¿ of reference, instruction, collection development, and other capacities that involve dealing directly with library patrons in a time of changing scholarly communication paradigms. This book is a one-stop shop useful not only to all ¿front-line¿ academic librarians but also to those planning a career in academic librarianship who seek to understand potential new roles of librarians in scholarly communication capacities.
Managing And Adapting Library Information Services For Future Users
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Author : Osuigwe, Nkem Ekene
language : en
Publisher: IGI Global
Release Date : 2019-11-22
Managing And Adapting Library Information Services For Future Users written by Osuigwe, Nkem Ekene and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-22 with Language Arts & Disciplines categories.
Information in today’s modernized world has become much more attainable with the use of technology. A resource that has fallen victim to this are library services. What was once a staple of knowledge and communication has failed to keep pace with recent advancements in information service providers. Library practitioners need to learn how to manage change, build influence, and adapt their services to remain relevant within local communities. Libraries can continue to play a key role in future aspects of information provision, but proper research is a necessity. Managing and Adapting Library Information Services for Future Users is a collection of innovative research that encapsulates practices, concepts, ideas, and proposals that would chart pathways for libraries of all types to envision and understand how to thrive and remain relevant in the competitive information provision environment. It is expected to motivate librarians and information scientists to probe further into how libraries would better serve user communities of the 21st century who have options of accessing information from sources other than from libraries. While highlighting topics including artificial intelligence, human design thinking, and alternative finance, this book is ideally designed for librarians, information specialists, architects, data scientists, researchers, community development practitioners, policymakers, faculty members, and students seeking current research on emerging advancements in library optimization.
The Reference Librarian S Bible
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Author : Steven W. Sowards
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2018-07-26
The Reference Librarian S Bible written by Steven W. Sowards and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-26 with Language Arts & Disciplines categories.
Divided into dedicated categories about the subjects most meaningful to librarians, this valuable resource reviews 500 texts across all major fields. Drawing on their collective experience in reference services and sifting through nearly 30,000 reviews in ARBAonline, editors Steven Sowards, associate director for collection at Michigan State University Libraries, and Juneal Chenoweth, editor of American Reference Books Annual, curated this collection of titles, most of which have been published since 2000, to serve collections and reference librarians in academic and public libraries. From the Encyclopedia of Philosophy and the Social Sciences and Encyclopedia of the Civil War to the Encyclopedia of Physics, Encyclopedia of Insects, and Taylor's Encyclopedia of Garden Plants to the formidable Oxford English Dictionary, The Reference Librarian's Bible encompasses every subject imaginable and will be your first stop for choosing and evaluating your library's collections as well as for answering patrons' questions.
Integrating Library Use Skills Into The General Education Curriculum
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Author : Maureen Pastine
language : en
Publisher: Psychology Press
Release Date : 1989
Integrating Library Use Skills Into The General Education Curriculum written by Maureen Pastine and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Education categories.
This provocative new book will help you design and implement the most effective library user education possible--one that builds on basic library use skills through a progressively sophisticated program that is fully integrated into course curriculum at all levels, from the freshman year to graduation and beyond. By exploring major issues underlying the integration of library use skills and research methodologies into the general education curriculum, contributors raise important questions, offer creative ideas, and provide insight into the many improvements made in library instruction in the past few years. Following an introduction by Patricia Breivik, a recognized national authority on libraries and general education, contributors representing two- and four-year institutions and research universities discuss such issues as the relationship between high school and college programs, research skills instruction in a remote access environment, the use of microcomputers and end user searching programs to promote critical thinking, and the improved relationship between librarians and faculty. In addition to articles on library instruction geared towards question analysis, information generation by field, structure of published knowledge and dissemination of a discipline's literature, chapters identify cooperative efforts needed among school, public, special, academic libraries and other information agencies, computer center personnel, and online database vendors. Bibliographic instruction librarians who are active participants in planning and administering library user education programs will find this volume to be essential for building and developing stronger, more integrated programs.
Reading And The Reference Librarian
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Author : Juris Dilevko
language : en
Publisher: McFarland
Release Date : 2003-11-26
Reading And The Reference Librarian written by Juris Dilevko and has been published by McFarland this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-11-26 with Language Arts & Disciplines categories.
Reference librarians are no longer expected to know much about the information they find; they are merely expected to find it. Technological competency rather than knowledge has become the order of the day. In many respects, reference service has become a matter of typing search terms into a library's online catalog or a web search engine and providing the patron with the results of the search. Calling for a re-intellectualization of reference librarianship, this book suggests another approach to providing quality reference service--reading. The authors surveyed both academic reference librarians and public library reference personnel in the United States and Canada about their reading habits. From the 950 responses, the authors present findings about the extent to which librarians read newspapers, periodicals, fiction and nonfiction, and recount and analyze stories about how reading has made them better librarians. The authors also report that North American professors in the humanities and social sciences believe that the best reference librarians are those who have wide-ranging, subject-based knowledge as opposed to the type of process-based, functional knowledge that is increasingly dominating the curricula of many Library and Information Science programs.