The Telemarketers Handbook
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The Telemarketers Handbook
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Author : Greg Boudonck
language : en
Publisher: Createspace Independent Pub
Release Date : 2014-09-26
The Telemarketers Handbook written by Greg Boudonck and has been published by Createspace Independent Pub this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-26 with Business & Economics categories.
As a former telemarketer and telemarketing manager, Greg shares some expertise on telemarketing. This book can be used by anyone in business who uses the phone to negotiate.
The Professional Telemarketers Handbook
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Author : Elwyn Coventry
language : en
Publisher: Topsy Publishing
Release Date : 2018-04-03
The Professional Telemarketers Handbook written by Elwyn Coventry and has been published by Topsy Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Telemarketer S Handbook
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Author : Darlene Maciuba-Koppel
language : en
Publisher: Sterling Publishing (NY)
Release Date : 1992
Telemarketer S Handbook written by Darlene Maciuba-Koppel and has been published by Sterling Publishing (NY) this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Business & Economics categories.
The Telemarketing Handbook
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Author : P. Marks
language : en
Publisher: Random House Business
Release Date : 1989
The Telemarketing Handbook written by P. Marks and has been published by Random House Business this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Marketing categories.
Complete Handbook Of All Purpose Telemarketing Scripts
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Author : Barry Z. Masser
language : en
Publisher: Prentice Hall
Release Date : 1990
Complete Handbook Of All Purpose Telemarketing Scripts written by Barry Z. Masser and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Business & Economics categories.
Here are over 200 ready-to-use telemarketing scripts that can increase your effectiveness in every area of selling by phone. Included are openers that immediately grab a prospect's interest and identify specific needs, as well as scores of compelling product descriptions and special inducements you can use to quickly close almost every sale.
Successful Telemarketing
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Author : Kathy Sisk
language : en
Publisher:
Release Date : 1995
Successful Telemarketing written by Kathy Sisk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Telemarketing categories.
The Dialamerica Teleservices Handbook
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Author : Robert Doscher
language : en
Publisher: McGraw-Hill Companies
Release Date : 2001
The Dialamerica Teleservices Handbook written by Robert Doscher and has been published by McGraw-Hill Companies this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Telemarketing categories.
Praise for The DialAmerica' Teleservices Handbook "Rich and Bob have done an outstanding job of presenting the DialAmerica approach to successful telemarketing. We are very proud to have the DialAmerica name associated with this book and plan to recommend it to all of our employees, clients, and friends in the business." -- Arthur Conway, President DialAmerica Marketing, Inc. "At last, a complete guidebook to getting the most out of the powerful telephone medium. Doscher and Simms present detailed practical guidance on planning and execution, as well as a very valuable chapter on how telemarketing will change over the next decade. I recommend this book to marketers everywhere." -- Ruth P. Stevens, Adjunct Professor, Direct Marketing, NYU Chair, Business-to-Business Council, Direct Marketing Association ""The DialAmerica Teleservices Handbook" is your checklist to make sure everything is working at peak efficiency and to improve what you've got. . . . This is a book I will keep in my personal library and will refer to again and again. Thank you, Richard Simms and Bob Doscher, for creating it!" -- From the Foreword by Denny Hatch, former editor of "Target Marketing" and author of "2,239 Tested Secrets for Direct Marketing Success" Ready to increase sales, get closer to your customers, upsell and cross-sell with greater ease than ever before? "The DialAmerica Teleservices Handbook" walks you through the design and execution of a successful telemarketing campaign, from writing the script to fulfilling the order. You'll find the answers to questions such as: How do I make the campaign a positive experience for my customers? What if my house lists don't have phone numbers? Should I hire anagency and/or a consultant? What kind of technology do I need for telemarketing? How do I handle credit and collection? Can I incorporate market surveys into my efforts? How do I generate qualified leads? Learn the secrets of one of the nation's largest telephone marketing organizationsand make your telemarketing campaign a ringing success!
Telemarketer S Handbook
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Author : Darlene MacIuba-Koppel
language : en
Publisher: Borgo Press
Release Date : 1994-10-01
Telemarketer S Handbook written by Darlene MacIuba-Koppel and has been published by Borgo Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-10-01 with categories.
Telesales Secrets
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Author : Claes Simonsen
language : en
Publisher:
Release Date : 2014-02
Telesales Secrets written by Claes Simonsen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02 with categories.
Telemarketing is one of the fastest-growing industries in the world. It is also one of the industries with the greatest salary differences. While the majority of telemarketers make around the national average wage, the top phone sellers today make more than $1 million per year - some much more. This book explains what it takes to join the top of the phone seller elite. It will teach you not to call to talk, but to call to sell. It explains in-depth what generates a sale and it deals with call technique step by step, from cold call openers to asking for credit cards on the phone. Follow the advice of one of the world's leading sales coaches and an expert in phone selling techniques to take your career to the next level. The no-nonsense approach will provide all the tools you need to turn cold calls and leads into deals. Learn how to deal with common phone sales obstacles and how to properly handle gatekeepers, voice mail, difficult clients and customer complaints. Use these simple techniques to turn customer objections into stepping-stones for your close. This book will make your pitch stronger and commissions higher. Give yourself the edge and join the phone seller elite.
Tele Sales
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Author : Nicky Wilsen
language : en
Publisher:
Release Date : 2021-08-16
Tele Sales written by Nicky Wilsen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-16 with categories.
A telemarketer is someone who is a phone-based sales representative, working in employer call centers or for third-party call center firms. Using leads generated through a company's marketing department, the telemarketer's primary role is to try and sell goods or services to 'prospects'. If one were to dabber in a telemarketer's world by reading the same script 5000 times, getting hung up on a billion times the average man would go insane. Imagine the tables were turned and the telemarketers got their day of reckoning.