The Witch Doctor S Guide To Servicenow Knowledge Is Around To Be Shared Not To Be Forgotten
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The Witch Doctor S Guide To Servicenow Knowledge Is Around To Be Shared Not To Be Forgotten
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Author : Goran Witch Doctor Lundqvist
language : en
Publisher:
Release Date : 2019-01-24
The Witch Doctor S Guide To Servicenow Knowledge Is Around To Be Shared Not To Be Forgotten written by Goran Witch Doctor Lundqvist and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-24 with Education categories.
ServiceNow has grown gigantic in the last years and have taken the leading role as the Enterprise Service Management system for the future. As the users have grown exponentially, the system has added a massive number of functionalities and only the imagination of its users sets the limit. The Witch Doctor's guide to ServiceNow is written to share the knowledge and best practices that the author Göran Lundqvist has collected over the years working with ServiceNow. Starting out as a customer and then moving over to work for a ServiceNow partner have given him insights and knowledge from both sides of the spectrum. It's knowledge from a vast number of hours in the community, learning and helping others together with creating videos and blog posts that make the foundation of this book. It might be a cliché, but the book is written in the theme of what he would say to himself if he could travel back in time to mentor himself when he started out with ServiceNow. All the small things and errors that you make on your journey in ServiceNow, both as a newbie and expert, this book contains knowledge for everyone.This book has been written and validated for the Madrid Release.Things you will learn: -Tables that you didn't know exist and the benefits from using them.-What to think about when you start creating your own tables and applications.-What is created first, the Request or the Request Items.-How to avoid performance issues in your Server-side code.-How to extend Baseline Script Includes and modify the functionality inside them.-How to use Flow Actions outside of a flow just like any Script Include.-How Agent Workspace works and what are the pros and cons.-How to setup mandatory notifications and how weight really works.
Mastering Servicenow
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Author : Martin Wood
language : en
Publisher: Packt Publishing Ltd
Release Date : 2016-10-27
Mastering Servicenow written by Martin Wood and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-27 with Computers categories.
Unleash the full potential of ServiceNow from foundations to advanced functions, with this hands-on expert guide fully revised for the Helsinki version About This Book Give your ServiceNow Helsinki implementation a powerful kick-start by understanding the deep capabilities of the platform, Learn by doing with an extended, comprehensive example, creating a feature-rich, secure and automated application from the ground up Interact with your whole organization by integrating with REST web services and build a custom Service Portal interface Who This Book Is For This book is aimed at advanced ServiceNow System Administrators and developers who would like to gain greater control of ServiceNow and its architecture. The book expects you to be new to ServiceNow, but have a good grounding in internet and computing technologies, like HTML, JSON, REST and database systems. Readers should be especially familiar with JavaScript, and be keen to extend and alter the platform. With this book, they will be able to develop a new application for their company. What You Will Learn Build custom scoped applications that access the full ServiceNow API Build a modern, responsive self-service interface with Service Portal Design feature-rich, responsive, automated workflow systems Design powerful data-driven applications Control information flow and apply business logic with Business Rules Write efficient and effective client-side JavaScript Learn how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts by exploring the core architecture of ServiceNow, including building the right data structure. To add business logic and control data, and interactivity to user interaction, you will be shown how to code on both server and the client. You will then learn more about the power of tasks, events and notifications. The book will then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Furthermore, you will learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. You will then be shown how to package your applications and changes, so they can be installed elsewhere and ways to maintain them easily. If you wish to create an alternative simple interface, then explore ways to make ServiceNow beautiful using Service Portal. By the end of the book, you will know the fundamentals of the ServiceNow platform, helping you be a better ServiceNow System Administrator or developer. Style and approach Explore how to implement business logic and automated workflows and write effective code by flexible choices for client-side scripting
Servicenow Development Handbook
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Author : Tim Woodruff
language : en
Publisher:
Release Date : 2018-02-09
Servicenow Development Handbook written by Tim Woodruff and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-09 with categories.
Don't buy this one, you ninny. Buy the second edition. http: //handbook.snc.guru/The goal of this book is to cover the standards and best-practices that most ServiceNow developers either learn the hard way, or never learn at all: the things that every developer wishes they knew from day one, and which - once learned - will make you a more effective and efficient developer. Do your future self a favor, and read this book! Having an understanding of why a given standard is what it is (and why it's important), will not only make you more likely to adhere to it, but will empower you to apply the logic and underlying concepts to other areas. It'll make you a more effective administrator, developer, or architect. That's that spirit in which this compendium was written: A spirit of teaching and explaining, not simply listing out a series of edicts under the heading of "best-practice".This is a condensed "developer guide", not a complete ServiceNow training course in book-form. It assumes that you've already become at least somewhat familiar with the ServiceNow platform, and that you already have at least a working knowledge of JavaScript. If you don't yet feel comfortable calling yourself a "ServiceNow developer", consider reading another book by Tim to get up to speed: Learning ServiceNow (ISBN-13: 978-1785883323) which you can find at the link http: //books.sngeek.com/. As long as you have a basic understanding of the ServiceNow platform though, think of this book as your roadmap to ensuring that your work in ServiceNow will be clean, effective, safe, and robus
Learning Servicenow
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Author : Tim Woodruff
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-06-20
Learning Servicenow written by Tim Woodruff and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-20 with Computers categories.
IT service management automation at your fingertips Key Features Learn to leverage ServiceNow’s capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management in ServiceNow Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Book Description This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro. What you will learn Read and write clear, effective code for the ServiceNow platform Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use debugging tools to troubleshoot when things go wrong Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out Who this book is for This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary.
Servicenow Development Handbook Third Edition
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Author : Tim Woodruff
language : en
Publisher: Independently Published
Release Date : 2021-08-11
Servicenow Development Handbook Third Edition written by Tim Woodruff and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.
ServiceNow is a powerful ITSM (IT Service Management) software solution with a massively configurable back-end. One of the greatest benefits of ServiceNow is that it lets you do just about anything you could want to do, to suit the needs of your business. On that same note, one of the most dangerous things about ServiceNow, is that it lets you do just about anything! With such freedom and capacity for customization, comes risk, but that risk is not without great reward, which you can realize with a strong understanding of best-practice. Description The goal of this book is to explore the pitfalls, standards, and best-practices that most ServiceNow ITSM developers either learn the hard way, or never learn at all. These are the things that every developer wishes they knew from day one, and which - once learned - will make you a more effective and efficient developer. This book will teach you how to avoid pitfalls, and empower you with knowledge that will allow you to build much more robust, resilient, powerful, and efficient solutions within the platform. Having an understanding of why a given standard is what it is (and why it's important), will not only make you more likely to adhere to it, but will empower you to apply the logic and underlying concepts behind those standards to other areas of the platform and development. It'll make you a more effective administrator, developer, or architect. That's that spirit in which this compendium was written: Teaching and explaining, not simply listing out a series of arcane edicts under the heading of "best-practice". The ServiceNow Development handbook will serve to boost your knowledge, your confidence, and your career. What to expect The ServiceNow Development Handbook covers a wide range of topics including (but not limited to): Coding guidelines Writing DRY code Pass-by-reference Controlling fields in the client AJAX and asynchronicity When not to code Debugging Naming conventions List and form design Testing Execution paths Impersonation Handling Errors Code documentation Update sets Batching and merging What is (and isn't) tracked Tracking scoped records Performance Query efficiency Nested queries Service portal Widgets and option schema Portal coding best-practices Security Who this book is for Administrators and developers at any level of their ITSM development career would find the information in this handbook useful. However, this is a condensed "developer guide", and not a complete ServiceNow training course. If you are just starting out your ServiceNow development career, consider reading the more beginner-friendly "Learning ServiceNow, Second Edition" (ISBN-13: 978-1788837040) first. You can find Learning ServiceNow at http://lsn.snc.guru/ Note: This book's contents may be updated slightly over time, as new information becomes available. This is to prevent you from having to buy a new edition of this book, every time ServiceNow changes something about how their platform works, or for every minor addition to the contents. You can find details on the changes at http://changelog.snc.guru/. For this reason, we've made it so that if you buy the paperback version, you can get the Kindle version at a drastically reduced price, and can update your Kindle version for free whenever new content is available, by going to http://update.snc.guru/.
Mastering Servicenow Scripting
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Author : Andrew Kindred
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-02-27
Mastering Servicenow Scripting written by Andrew Kindred and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-27 with Computers categories.
Understand the ServiceNow scripting and build an efficient customized ServiceNow instance Key Features Customize your ServiceNow instance according to your organization’s needs Learn to work with inbuilt JavaScript APIs in ServiceNow Take your ServiceNow experience to the next level by learning to script Book Description Industry giants like RedHat and NetApp have adopted ServiceNow for their operational needs, and it is evolving as the number one platform choice for IT Service management. ServiceNow provides their clients with an add-on when it comes to baseline instances, where scripting can be used to customize and improve the performance of instances. It also provides inbuilt JavaScript API for scripting and improving your JavaScript instance. This book will initially cover the basics of ServiceNow scripting and the appropriate time to script in a ServiceNow environment. Then, we dig deeper into client-side and server-side scripting using JavaScipt API. We will also cover advance concepts like on-demand functions, script actions, and best practices. Mastering ServiceNow Scripting acts as an end-to-end guide for writing, testing, and debugging scripts of ServiceNow. We cover update sets for moving customizations between ServiceNow instances, jelly scripts for making custom pages, and best practices for all types of script in ServiceNow. By the end of this book, you will have hands-on experience in scripting ServiceNow using inbuilt JavaScript API. What you will learn Customize your ServiceNow instance according to your organization's needs Explore the ServiceNow-exposed JavaScript APIs and libraries Discover the method for using ServiceNow scripting functions Take your ServiceNow experience to the next level by understanding advanced scripting Learn to build, test, and debug custom applications Use your customized instance efficiently with the help of best practices Who this book is for This book is targeted toward ServiceNow administrators or anyone willing to learn inbuilt JavaScript APIs used to script and customize ServiceNow instances. Prior experience with ServiceNow is required.
Learning Servicenow
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Author : Tim Woodruff
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-03-30
Learning Servicenow written by Tim Woodruff and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-30 with Computers categories.
IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.
Practising Spiritual Intelligence
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Author : Awdhesh Singh
language : en
Publisher: SCB Distributors
Release Date : 2014-11-05
Practising Spiritual Intelligence written by Awdhesh Singh and has been published by SCB Distributors this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-05 with Body, Mind & Spirit categories.
Spiritual Intelligence refers to the intuitive knowledge of the self, others, situations and techniques to achieve the desired objectives. Hence it can be called the soul of all intelligences. Spiritual Intelligence enhances our power to inspire others by transforming their souls in such a way that their desires and aspirations are aligned in a single direction. Soul is beyond all reason and intellect. It is, in fact, the source of mind and intellect. One who knows his soul knows the universe, since soul is nothing but the microcosm of the universe. This book explains this body-soul continuum and suggests practical steps to evolve through the body-senses-mind-intellect to reach our soul. Welcome to this new path of spiritual evolution.
Time Enough For Love
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Author : Robert A. Heinlein
language : en
Publisher: Penguin
Release Date : 1987-08-15
Time Enough For Love written by Robert A. Heinlein and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 1987-08-15 with Fiction categories.
The capstone and crowning achievement of the Future History series, from the New York Times bestselling Grand Master of Science Fiction... Time Enough for Love follows Lazarus Long through a vast and magnificent timescape of centuries and worlds. Heinlein's longest and most ambitious work, it is the story of a man so in love with Life that he refused to stop living it; and so in love with Time that he became his own ancestor.
How Linux Works 2nd Edition
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Author : Brian Ward
language : en
Publisher: No Starch Press
Release Date : 2014-11-14
How Linux Works 2nd Edition written by Brian Ward and has been published by No Starch Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-14 with Computers categories.
Unlike some operating systems, Linux doesn’t try to hide the important bits from you—it gives you full control of your computer. But to truly master Linux, you need to understand its internals, like how the system boots, how networking works, and what the kernel actually does. In this completely revised second edition of the perennial best seller How Linux Works, author Brian Ward makes the concepts behind Linux internals accessible to anyone curious about the inner workings of the operating system. Inside, you’ll find the kind of knowledge that normally comes from years of experience doing things the hard way. You’ll learn: –How Linux boots, from boot loaders to init implementations (systemd, Upstart, and System V) –How the kernel manages devices, device drivers, and processes –How networking, interfaces, firewalls, and servers work –How development tools work and relate to shared libraries –How to write effective shell scripts You’ll also explore the kernel and examine key system tasks inside user space, including system calls, input and output, and filesystems. With its combination of background, theory, real-world examples, and patient explanations, How Linux Works will teach you what you need to know to solve pesky problems and take control of your operating system.