Touch Point Sieg
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Touch Point Sieg
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Author : Anne M. Schüller
language : de
Publisher: GABAL Verlag GmbH
Release Date : 2016-03-14
Touch Point Sieg written by Anne M. Schüller and has been published by GABAL Verlag GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-14 with Business & Economics categories.
Die digitale Transformation verändert unsere Business- und Arbeitswelt unfassbar schnell. Auch die kundenbezogene Kommunikation ist davon betroffen. Doch die wahren kommunikativen Erfolge finden jenseits von Big Data und Algorithmen statt. Nicht Analytics und Mathematik, sondern Menschenkenntnis und Einfühlungsvermögen führen gerade in durchdigitalisierten Zeiten zum Ziel. So zeigt Teil eins des Buches, welche Chancen weit über Worte, Bilder und Geschichten hinaus die multisensorische Kommunikation fortan bietet. In Teil zwei werden die Touchpoints, die kommunikativen Berührungspunkte zwischen Anbieter und Kunde, analysiert und optimiert. Teil drei zeigt Erfolg versprechende kommunikative Wege in die digitale Zukunft.
Touch Point Sieg
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Author : Anne M. Schüller
language : de
Publisher:
Release Date : 2018
Touch Point Sieg written by Anne M. Schüller and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with categories.
Touchpoints
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Author : Anne M. Schüller
language : de
Publisher: GABAL Verlag GmbH
Release Date : 2020-10-15
Touchpoints written by Anne M. Schüller and has been published by GABAL Verlag GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-15 with Business & Economics categories.
Das Social Web hat die Art und Weise, wie wir kaufen und Business machen, für immer verändert. Eine Fülle neuer "Momente der Wahrheit" ist dabei entstanden. Momente der Wahrheit sind solche, in denen der Kunde erlebt, was die Versprechen eines Unternehmens taugen - um daraufhin seine Entscheidung zu treffen. Wie können Unternehmen die "Customer Journey", also die Reise eines Kunden durch das Unternehmen, zielführend begleiten? Wie können sie die wachsende Zahl der Offline- und Online-Touchpoints (Kundenkontaktpunkte) verknüpfen und nutzen, um damit Geld zu verdienen? Wie können sie Kunden und Mitarbeiter mit ihren Ideen und Meinungen aktiv involvieren, um Exzellenz zu erreichen? Und wie können sie ihre Kunden zu Fans, Promotoren und aktiven Empfehlern machen, um dauerhafte Umsatzzuwächse zu generieren? Touchpoint-Management ist das derzeit wohl am besten geeignete Instrument, um die Herausforderungen unserer neuen Business- und Arbeitswelt zu meistern. Anne M. Schüller hat es in zwei Teilen entwickelt: das Mitarbeiter-Touchpoint-Management, das die Beziehungen zwischen Führungskraft und internen Kunden neu strukturiert, sowie das Customer-Touchpoint-Management, das Kundenbeziehungen in unseren Zeiten von "social" und "mobile" passend gestaltet. Beide Teile gemeinsam machen die anwendenden Unternehmen strategisch wie auch operativ fit für die Zukunft: komplexitätsreduzierend, mit einfachen Bordmitteln umSetzbar und ohne teure Hilfe von außen. Ein Tool, das es auch erlaubt, mit punktuellen Maßnahmen sofort zu beginnen.
Door Opener
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-07-02
Door Opener written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-02 with Business & Economics categories.
With the 5th revised and improved edition, published by a state funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned authors (overview in the book preview) and extensive add-ons as well as individual consulting. At the same time, you do good and support sustainable projects. Because networking is not the ability to accumulate any contacts at random, but the art of finding exactly the right contacts to fall back on when needed. But especially shy and introverted people feel rather deterred by typical small talk and networking situations. But the art of networking lies in the targeted preparation and follow-up of events. And this does not mean conducting superficial conversations, but rather specifically addressing the needs of the people you are talking to. This book shows you what you can do to find the right and exactly fitting people and to build up long-lasting, fruitful contacts. For its concept "Information as Desired," the publisher was not only involved in an EU-funded program but also received the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally committed to socially relevant projects such as tree planting actions, scholarship foundations, sustainable housing, and many other innovative ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only provides you with expert knowledge but also allows you to ask individual questions and receive personal advice. In addition, each book contains detailed explanations and application examples to help you make the most of the free consulting services available to book buyers. You can also download e-courses, work with workbooks, or engage with an active community. This way, you receive valuable resources that increase your knowledge, stimulate creativity, make your personal and professional goals achievable, and make successes tangible. And more: We want to give you the opportunity to make your journey to personal growth and success even more unforgettable. Because we know that true change does not only take place in the mind but above all through personal experience and application. That is why we have created special success experiences to complement each book. Expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-founded and well-researched content and the trust you place in us very seriously. Therefore, all texts are written by experts in their field. We only use AI-supported data analysis to better find information that supports your search for knowledge. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. She has also been a columnist and author for renowned media such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found on Wikipedia.
Touchpoint Culture
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Author : Bernhard Keller
language : de
Publisher: Haufe-Lexware
Release Date : 2020-01-08
Touchpoint Culture written by Bernhard Keller and has been published by Haufe-Lexware this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-08 with Business & Economics categories.
Folgen Sie dem roten Leitfaden durch die verschiedensten Unternehmensbereiche und holen Sie sich mit Best Practices namhafter Unternehmen einzigartige Einblicke, wie heutzutage das Thema "Touchpoint Kultur" gelebt wird. Damit erhalten Sie eine perfekte Anleitung, um eine eigene, authentische Kultur aufzubauen, um in allen Bereichen nachhaltig und optimal aufgestellt zu sein. Dieses Buch ist somit die perfekte Ergänzung zu Touchpoint-Management, dem ersten Werk des erfolgreichen Herausgeberduos. Es ist Inspirationsquelle, hochkarätiges Fach-Knowhow sowie Wirkungsbeleg durch die vielen Beispiele von Firmen, die bereits erfolgreich mit Touchpoint Management arbeiten. Eine Übersicht der Touchpoint-Management Buchreihe finden Sie unter shop.haufe.de/touchpointmanagement Inhalt - TPM und Organisationsentwicklung - TPM und Mitarbeiter - TPM und Top-Management - TPM und Research - TPM und (Online-) Marketing - TPM und Sortiment & Pricing - TPM und Vertrieb - TPM und CRM - TPM und CX - TPM und Controlling - TPM und Datenschutz
Strategic Talent Management Attract Develop Retain Top Performers
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-04-11
Strategic Talent Management Attract Develop Retain Top Performers written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-11 with Business & Economics categories.
In this brand-new Executive-Edition, published by an award-winning publisher, renowned experts (overview in the book preview) combine their knowledge with interactive AI. This unique combination of decades of experience and state-of-the-art technology enables you to master challenges on a whole new level. Thanks to the innovative transfer of information, complemented by personal experiences of success, you can realize your goals and reach your full potential. Because identifying, developing, & retaining top talents is crucial for a company's long-term success. 'Strategic Talent Management – Attracting, Developing & Retaining Top Employees' offers practical strategies for leaders to implement effective talent management. The book navigates through various aspects of talent management, from identifying highly qualified employees to their development & retention. An indispensable resource for leaders aiming to establish a sustainable talent strategy in their organization. Leaders today have to meet high standards. We take this into account with our Executive Edition, which picks up on the content of previous successful Best of HR - Berufebilder.de® titles, but reinterprets them in the light of new strategies for leadership success and change in organizations. For its concept "Information as Desired," the publisher won the Global Business Award as Publisher of the Year and received government funding. It is also a partner of the Ministry of Education and Research of the Federal Republic of Germany. The goal to give you the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive AI Extended Books not only provide AI-optimized content in several languages based on data analysis but also allow you to ask individual questions and receive advice tailored to your personal interests. Each book contains detailed information and examples for your successful use of AI. You can utilize AI software for free, download e-courses, collaborate with workbooks, or engage with an active community. So you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and tangible. Expertise and technical innovation go hand in hand, as we take the responsibility to deliver well-researched and informed content seriously, honoring the trust you place in us. Due to the unique combination of human expertise and innovation, we can publish works that meet your requirements in every aspect. And furthermore, we want to offer you the opportunity to make your journey towards personal growth and success even more unforgettable. We understand that true change occurs not just in the mind but primarily through personal experiences and application. Therefore, we've conceptualized special success journey experiences tailored to each book for you. Be inspired to elevate your life to an entirely new level. By purchasing the books, you can also do good: The publisher dedicates about 5 percent of book sales revenue to socially relevant or sustainable projects. We provide scholarships, support innovative ideas, and contribute to climate protection initiatives. Publisher Simone Janson is also a bestselling author and one of the top 10 influential German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media outlets such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found, among other places, on Wikipedia.
Earning Respect As A Boss Build Trust Recognition As A Leader
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-04-11
Earning Respect As A Boss Build Trust Recognition As A Leader written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-11 with Business & Economics categories.
Agenda Setting
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-07-02
Agenda Setting written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-02 with Business & Economics categories.
With the 5th revised and improved edition, published by a state funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned authors (overview in the book preview) and extensive add-ons as well as individual consulting. At the same time, you do good and support sustainable projects. Because there is no doubt: If you want to change and move something, you have to make yourself heard and become visible. Nothing helps more than brilliant rhetoric, which arouses emotions and inspires and carries other people away - after all, everyone has something to say and specific rhetorical tips and tricks help to be heard with your message. This book will help you to build up your charisma, impact, persuasiveness and charisma and use them to the advantage of your message. For its concept "Information as Desired," the publisher was not only involved in an EU-funded program but also received the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally committed to socially relevant projects such as tree planting actions, scholarship foundations, sustainable housing, and many other innovative ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only provides you with expert knowledge but also allows you to ask individual questions and receive personal advice. In addition, each book contains detailed explanations and application examples to help you make the most of the free consulting services available to book buyers. You can also download e-courses, work with workbooks, or engage with an active community. This way, you receive valuable resources that increase your knowledge, stimulate creativity, make your personal and professional goals achievable, and make successes tangible. And more: We want to give you the opportunity to make your journey to personal growth and success even more unforgettable. Because we know that true change does not only take place in the mind but above all through personal experience and application. That is why we have created special success experiences to complement each book. Expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-founded and well-researched content and the trust you place in us very seriously. Therefore, all texts are written by experts in their field. We only use AI-supported data analysis to better find information that supports your search for knowledge. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. She has also been a columnist and author for renowned media such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found on Wikipedia.
The Team Orchestrators Recognizing Potentials Creating Synergies Leading Employees To Success
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-04-11
The Team Orchestrators Recognizing Potentials Creating Synergies Leading Employees To Success written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-11 with Business & Economics categories.
We Work Together
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Author : Simone Janson
language : en
Publisher: Best of HR - Berufebilder.de®
Release Date : 2024-07-02
We Work Together written by Simone Janson and has been published by Best of HR - Berufebilder.de® this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-02 with Business & Economics categories.
With the 5th revised and improved edition, published by a state funded publisher involved in EU programs and a partner of the Federal Ministry of Education, you receive the concentrated expertise of renowned authors (overview in the book preview) and extensive add-ons as well as individual consulting. At the same time, you do good and support sustainable projects. Because in an increasingly dynamic world, what makes good teamwork successful? One important aspect is the appropriate team psychology of its members, another is the right, non-violent communication and the ability to motivate others for common goals. Team leadership also plays a decisive role in this. Team leaders, project managers and human resources managers must be able to use their team effectively, develop it and lead it to success. This book reveals how to do this. For its concept "Information as Desired," the publisher was not only involved in an EU-funded program but also received the Global Business Award as Publisher of the Year. Therefore, by purchasing this book, you are also doing good: The publisher is financially and personally committed to socially relevant projects such as tree planting actions, scholarship foundations, sustainable housing, and many other innovative ideas. The goal of providing you with the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive book not only provides you with expert knowledge but also allows you to ask individual questions and receive personal advice. In addition, each book contains detailed explanations and application examples to help you make the most of the free consulting services available to book buyers. You can also download e-courses, work with workbooks, or engage with an active community. This way, you receive valuable resources that increase your knowledge, stimulate creativity, make your personal and professional goals achievable, and make successes tangible. And more: We want to give you the opportunity to make your journey to personal growth and success even more unforgettable. Because we know that true change does not only take place in the mind but above all through personal experience and application. That is why we have created special success experiences to complement each book. Expertise and technical innovation go hand in hand, as we take the responsibility of delivering well-founded and well-researched content and the trust you place in us very seriously. Therefore, all texts are written by experts in their field. We only use AI-supported data analysis to better find information that supports your search for knowledge. Publisher and editor Simone Janson is also a bestselling author and one of the 10 most important German bloggers according to the Blogger Relevance Index. She has also been a columnist and author for renowned media such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found on Wikipedia.