Tough Customer
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Tough Customer
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Author : Sandra Brown
language : en
Publisher: Simon and Schuster
Release Date : 2021-12-28
Tough Customer written by Sandra Brown and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-28 with Fiction categories.
Originally published: New York: Simon & Schuster, 2010.
Tough Customer
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Author : Sandra Brown
language : en
Publisher:
Release Date : 2010
Tough Customer written by Sandra Brown and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Attempted murder categories.
A man of shady character must confront the sins of his past in order to save himself - and those he loves - from a murderous madman.
Tough Customer
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Author : Sandra Brown
language : en
Publisher: Simon and Schuster
Release Date : 2011-06-21
Tough Customer written by Sandra Brown and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-21 with Fiction categories.
Colleagues, friends, and lovers know Dodge Hanley as a private investigator who doesn’t let rules get in his way—in his private life as well as his professional one. If he breaks a heart, or bends the law in order to catch a criminal, he does so without hesitation or apology. That’s why he’s the first person Caroline King—who after a thirty-year separation continues to haunt his dreams—asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline’s call, and one compelling reason to drop everything and fly down to Texas: guilt. Dodge’s mind may be a haze of disturbing memories and bad decisions, but he arrives in Houston knowing with perfect clarity that his daughter, Berry, is in danger. She has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who has spent the past year making Berry’s life hell, and who now has vowed to kill her. Dodge joins forces with local deputy sheriff Ski Nyland, but the alarming situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry. Sensing the killer drawing nearer, Dodge, who’s survived vicious criminals and his own self-destructive impulses, realizes that this time he’s in for the fight of his life. From acclaimed best-selling author Sandra Brown, Tough Customer is a heart-pounding tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances.
Tough Customer
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Author : ALLAN. FELS
language : en
Publisher:
Release Date : 2022
Tough Customer written by ALLAN. FELS and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022 with categories.
Negotiating With Tough Customers
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Author : Steve Reilly
language : en
Publisher: Red Wheel/Weiser
Release Date : 2016-06-22
Negotiating With Tough Customers written by Steve Reilly and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-22 with Business & Economics categories.
A guide to holding your ground with hardball negotiators, from a “talented advisor with a rare ability for connecting people with ideas” (Patrick Lencioni, bestselling author of The Five Dysfunctions of a Team). Negotiation is the middle ground between capitulation and stonewalling—a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1) they give ground too easily, and 2) they get nothing in return. When dealing with tough customers, it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating with Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return. Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose. Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator . . . and vice versa.
Smash Cut
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Author : Sandra Brown
language : en
Publisher: Hachette UK
Release Date : 2011-11-10
Smash Cut written by Sandra Brown and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-10 with Fiction categories.
Number One New York Times bestselling author Sandra Brown returns with another suspenseful thriller 'Do you know what a smash cut is?' It's an abrupt edit. A sudden shift of scene. Used to shock the audience. Very effective. Lots of impact. It'll be like that. No one will see it coming. Especially her.' When Paul Wheeler is shot dead during an armed robbery, his lover Julie Rutledge is convinced that Paul's prodigal nephew, Creighton, is responsible for the murder. Creighton has a passion for movies and Paul's murder has all the elements of a blockbuster: family rivalries, incalculable wealth, and a prominent man dying in the arms of his beautiful mistress. Although Creighton has a rock-solid alibi, even his renowned defense attorney, Derek Mitchell, soon doubts the young man's innocence. The clock ticks down as Derek and Julie seek to learn if Creighton's fascination with movie murders is merely a bizarre hobby, or depravity. Has he begun re-enacting cinema's goriest scenes. . . .and, if so, who will be his unwitting co-stars? Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star
How To Deal With Difficult Customers
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Author : Dave Anderson
language : en
Publisher: John Wiley & Sons
Release Date : 2013-05-21
How To Deal With Difficult Customers written by Dave Anderson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-21 with Business & Economics categories.
Praise for How to Deal with Difficult Customers "The application of the ten key strategies in this book will help every sales professional learn how to deal with the truly difficult and how to avoid creating unnecessary difficulties. It's written with the same wit, humor, and inspiration that have made Anderson's prior books so effective." --Margaret Callihan, President, Chairman, and CEO, SunTrust Bank, Florida "Anderson knocks another one out of the park with How to Deal with Difficult Customers! The problem is real; Anderson's solutions make sense and, as always, he makes you laugh in the process." --Mike Roscoe, Editor in Chief, Dealer Magazine "I could not put this book down. It's a salesperson's bible, offering clear and concise how-to advice. If you're in the selling profession and want to sell more, you should read this book . . . twice." --Warren Lada, Senior Vice President, Saga Communications "An individual executing the ideas within this book will change their own life and their organization. No one has the gift like Anderson to articulate the importance character plays in maximizing potential." --Mike Tomberlin, CEO, The Tomberlin Group "Throw out all your other sales manuals. Anderson's new book will change the way you look at customers, the way your salespeople look at themselves, and, quite frankly, the way you look at the sales process." --Dan Janal, President, PRleads.com "What are you waiting for? We all have difficult customers. If you're tired of leaving money on the table because you can't handle them, read this book. If your good customers are turning into difficult customers, read this book. If you want to deliver results year-in and year-out, read, re-read, and apply the lessons of this book." --Randy Pennington, author, Results Rule!
Uncommon Service
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Author : Frances X. Frei
language : en
Publisher: Harvard Business Press
Release Date : 2012
Uncommon Service written by Frances X. Frei and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Customer relations categories.
Offers an organizational design model for service organizations, covering such topics as funding mechanisms, employee management systems, and customer management systems.
Tough Customers
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Author :
language : en
Publisher:
Release Date : 1999
Tough Customers written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Customer relations categories.
Tough Customers
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Author : David Dee
language : en
Publisher: David Dee/Dartnell
Release Date : 1994
Tough Customers written by David Dee and has been published by David Dee/Dartnell this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Business & Economics categories.
Volume 2 in THE CUSTOMER SERVICE REP'S SURVIVAL GUIDE SERIES.