Trust And Digital Transformation In The Public Sector
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Trust And Digital Transformation In The Public Sector
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Author : Barbara Kożuch
language : en
Publisher: Taylor & Francis
Release Date : 2024-12-26
Trust And Digital Transformation In The Public Sector written by Barbara Kożuch and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-26 with Business & Economics categories.
Digital transformation is a promising way to increase the possibilities and effectiveness of public organizations, but the implementation of digital technologies alone does not bring value. It is vital to convince and motivate people to use new ways of public services delivery and it is necessary to trust both public institutions and new technologies. Digital trust is considered a key determinant of acceptance of digital technologies, leading to their effective use and creation of innovative solutions. However, little is known about creating and using trust as a driving force of digital transformation. In this approach, trust is not only a motivating factor to use digital technologies but also a trigger for changes in the action strategy. In this book, trust is analyzed from this perspective. The authors present the importance of digital trust, as well as its evolving nature manifested along with the progress of digital transformation. Offering both theoretical and practical insights, this volume will add value to trust theory and digital governance theory by indicating the importance of organizational trust and the ways of its use in the development of public service delivery processes and performance based on digital transformation. It will be of interest to researchers, academics, professionals, and advanced students in the fields of public management, innovation, ethics, and organizational studies.
Oecd Public Governance Reviews The Digital Transformation Of Public Procurement In Ireland A Report On The Current State
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2024-10-23
Oecd Public Governance Reviews The Digital Transformation Of Public Procurement In Ireland A Report On The Current State written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-10-23 with categories.
The digital transformation of public procurement promises a host of benefits. It can make transactions more efficient and effective, support innovative approaches, enable more precise measurement of outcomes, and improve transparency. The shift towards digital systems can also foster greater participation from small and medium-sized enterprises and promote competition. At the same time, the digital transformation of public procurement should connect and build on existing systems and initiatives and contribute to broader policies such as the digital government and digital transition agendas. This report maps the current state of digital public procurement in Ireland, identifying areas of strength and opportunities for improvement. It presents stakeholders’ perspectives on related challenges and opportunities, with a view to informing a future strategy for the digital transformation of public procurement. The report also defines key concepts and terminology on the digital transformation of public procurement and includes an overview of European experiences and orientations in terms of similar or related strategies, standards, emerging technologies, and lessons from other European Union and OECD Member countries.
Oecd Digital Government Studies Digital Government In Lebanon Governance For Coherent And Sustainable Policy Implementation
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2020-12-15
Oecd Digital Government Studies Digital Government In Lebanon Governance For Coherent And Sustainable Policy Implementation written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-15 with categories.
This study explores how Lebanon can strengthen the governance of the digital transformation of its public sector to better serve the needs of its citizens and businesses. Three facets of Lebanon's governance are analysed: contextual factors, institutional models and policy levers.
Digital Transformation On Manufacturing Infrastructure Service
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Author : Igor Ilin
language : en
Publisher: Springer Nature
Release Date : 2023-06-15
Digital Transformation On Manufacturing Infrastructure Service written by Igor Ilin and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-15 with Computers categories.
This book contains theoretical, econometric, experimental, and policy-oriented contributions of the DTMIS conference participants. Every year the DTMIS conference brings together experts from academia and industry to uncover the challenges and solutions to ensuring digital transformation on manufacturing, infrastructure, and service. The DTMIS proceedings is distinguished by the fact that it contains works not only by scientists, but also by practitioners in the industry, and, of course, their collaboration works are of particular and undeniable value. This book is useful for experienced scientists and practitioners who seek to find something new for themselves and apply it in their work, as well as for students at the beginning of their scientific activity.
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Finland
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2021-05-04
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Finland written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-04 with categories.
Public trust is a cornerstone of the Finnish administrative and political model, it has also been a key element of Finland's successful response to the COVID-19 pandemic. Preserving and strengthening the Finnish trust capital will be of essence for facing trade-offs and challenges ahead, particularly on the recovery phase following the pandemic.
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Chile
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2024-11-15
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Chile written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-11-15 with categories.
Drivers of Trust in Public Institutions in Chile was undertaken as part of Chile’s State Modernisation Agenda 2022-2026. Based on results of the 2023 OECD Trust Survey and over fifty qualitative interviews with key national stakeholders, the study offers in-depth and comparative analysis of public trust and its driving factors. The report provides recommendations to further enhance trust, including improving the delivery and responsiveness of public services, promoting fairness across public institutions, and enhancing communication and engagement between the government and the population.
Digital Transformation And Public Services Open Access
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Author : Anthony Larsson
language : en
Publisher: Routledge
Release Date : 2019-10-08
Digital Transformation And Public Services Open Access written by Anthony Larsson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-08 with Business & Economics categories.
Through a series of studies, the overarching aim of this book is to investigate if and how the digitalization/digital transformation process affects various welfare services provided by the public sector, and the ensuing implications thereof. Ultimately, this book seeks to understand if it is conceivable for digital advancement to result in the creation of private/non-governmental alternatives to welfare services, possibly in a manner that transcends national boundaries. This study also investigates the possible ramifications of technological development for the public sector and the Western welfare society at large. This book takes its point of departure from the 2016 Organization for Economic Co-operation and Development (OECD) report that targets specific public service areas in which government needs to adopt new strategies not to fall behind. Specifically, this report emphasizes the focus on digitalization of health care/social care, education, and protection services, including the use of assistive technologies referred to as "digital welfare." Hence, this book explores the factors potentially leading to whether state actors could be overrun by other non-governmental actors, disrupting the current status quo of welfare services. The book seeks to provide an innovative, enriching, and controversial take on society at large and how various aspects of the public sector can be, and are, affected by the ongoing digitalization process in a way that is not covered by extant literature on the market. This book takes its point of departure in Sweden given the fact that Sweden is one of the most digitalized countries in Europe, according to the Digital Economy and Society Index (DESI), making it a pertinent research case. However, as digitalization transcends national borders, large parts of the subject matter take on an international angle. This includes cases from several other countries around Europe as well as the United States.
Digital Transformation In Public Sector Human Resource Management
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Author : Shava, Elvin
language : en
Publisher: IGI Global
Release Date : 2024-07-10
Digital Transformation In Public Sector Human Resource Management written by Shava, Elvin and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-10 with Business & Economics categories.
The advent of the Fourth Industrial Revolution (4IR) has created a pressing need for digital transformation in human resources management (HRM) in public institutions. Traditional practices must be updated, preventing institutions from effectively managing their workforce and meeting stakeholder demands. The lack of digitalization leads to inefficiencies, ineffective performance evaluation, and an inability to adapt to the rapidly evolving technological landscape. This gap between existing HR practices and the demands of the digital age poses a significant challenge for public sector organizations. Digital Transformation in Public Sector Human Resource Management offers a comprehensive solution to the challenges faced by public institutions. The book provides practical insights and strategies for aligning HR practices with the modern technological landscape by exploring how digital transformation can revolutionize HRM processes. It demonstrates the benefits of adopting digital technologies and innovative strategies in public sector HRM through real-world examples and case studies. The book guides public sector professionals, policymakers, and academics, helping them navigate the complexities of digital transformation in HRM.
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Brazil
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2023-12-05
Building Trust In Public Institutions Drivers Of Trust In Public Institutions In Brazil written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-05 with categories.
This report provides novel evidence on Brazilian people’s expectations and evaluation of government’s reliability, responsiveness, openness, integrity and fairness, based on the OECD Trust Survey.
Oecd Digital Government Studies Digital Government In Mexico Sustainable And Inclusive Transformation
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2020-01-06
Oecd Digital Government Studies Digital Government In Mexico Sustainable And Inclusive Transformation written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-06 with categories.
Digital Government in Mexico discusses and assesses the efforts of the Mexican Government to build a stronger system of digital government under the Coordination of the National Digital Strategy of the Office of the President. It presents the key policy actions, achievements and co-ordination challenges, and looks at how policy objectives are implemented.