Trusted Partners
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Trusted Partners
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Author : Jordan D. Lewis
language : en
Publisher: Simon and Schuster
Release Date : 2007-09-11
Trusted Partners written by Jordan D. Lewis and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-11 with Business & Economics categories.
Trust is the glue that holds organizations together. More powerful than contracts or authority, trust enables partner companies -- or groups within a company -- to achieve results that exceed the sum of the parts. Without trust, alliances fail. In Trusted Partners, internationally recognized alliance expert Jordan Lewis draws on four decades of advising and managing alliances to show -- for the first time -- how to build and sustain trust between and within organizations. A comprehensive and multifaceted analysis of trust, Trusted Partners shows how to develop, manage, measure, improve, or repair this important dimension of every business relationship. "Trust must be constructed, one step at a time," Lewis maintains. He breaks significant new ground by describing each of these steps -- including how to assemble the elusive interpersonal, leadership, political, organizational, structural, and governance components of trust. Clear in its explanation of what trust entails, Trusted Partners uses dozens of stories and case examples, among them alliances between Canon and Hewlett-Packard, Ford and ABB, and Procter & Gamble and Wal-Mart, all of which achieved market-beating results. Lewis begins by establishing eight conditions for trust and shows how to determine if trust is possible. He then details: * How to build, manage, and repair trust * How to trust difficult customers * How to sell alliances to customers * How to trust a rival * How to build trust between internal groups * How to create a culture of trust * How to build trust in mergers and acquisitions Concluding Trusted Partners is a section entitled "Tools for Trust." This practical, easy-to-use reference guide covers in depth all the key aspects of trust -- from measuring trust and using alliance ethics to sharing know-how and benefits, working with attorneys, and choosing the best alliance structure. At a time when alliances have become a preferred competitive strategy for most companies, and with most alliances ending as failures, management at all levels cannot afford to ignore this powerful book.
All For One
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Author : Andrew Sobel
language : en
Publisher: John Wiley & Sons
Release Date : 2009-04-13
All For One written by Andrew Sobel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-04-13 with Business & Economics categories.
Corporate clients are demanding more value from their external advisors, and consolidating their business around a smaller number of firms. These trends are forcing a variety of service providers—from consulting firms to large banks—to confront a series of difficult challenges: How do we create an ‘all-for-one, one-for-all’ culture in which the whole is greater than the sum-of-the-parts and we succeed in leveraging our global network to deliver value to clients?" How do we mobilize the right people, resources, and ideas—across a multitude of organizational and geographic boundaries—into each and every client relationship?" How do we evolve from a trusted advisor to a trusted partner and build multi-year, institutional relationships? All for One answers these questions with an innovative and comprehensive model for developing enduring, institutional client relationships—what Andrew Sobel refers to as Level 6 Trusted Client Partnerships. It offers readers ten specific strategies that are thoroughly supported by case studies, best practices from leading firms, and implementation tools. The individual professional is principally responsible for five of these strategies, while the firm—the institution—must support and drive the other five. When you successfully execute against all ten of these building blocks, you develop long-term, professional-client partnerships that provide great value to the client and high levels of personal satisfaction and profitability for the service provider.
Partnering With Microsoft
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Author : Ted Dinsmore
language : en
Publisher: CRC Press
Release Date : 2005-10-06
Partnering With Microsoft written by Ted Dinsmore and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-10-06 with Computers categories.
Advance Praise for Partnering with Microsoft: 'Partnering with Microsoft is the first great book about the breathtaking culture, opportunity and roadmap for joining Microsoft's 850,000 partners cutting an impressive B swath in the marketpl
Radical Trust
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Author : J. Healey
language : en
Publisher: John Wiley & Sons
Release Date : 2008-03-31
Radical Trust written by J. Healey and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-03-31 with Business & Economics categories.
Radical Trust produces results "Healey brings to the forefront the importance of trust to business effectiveness in a new and fresh way. It takes the alignment of 'what we do,' 'what we say,' and 'who we are' to build trust with others. Business relationships founded on trust may be the single biggest employee retention tool available. Healey shows us how to build those kinds of relationships. Any leader would benefit from the insights he shares in Radical Trust." -Doug McMillon, President and CEO, Sam's Club "Healey is right on target. His book is a clear explanation of how instilling loyalty in a company becomes the differentiator in building an extraordinary culture. Having the chance to experience the loyalty factor from both sides at CiCi's Pizza, mentored by Joe Croce (featured in this book) as his employee and now in my current role as President, I know that the head of any organization will learn great lessons from Healey's work." -Craig Moore, President, CiCi's Pizza "Healey shows an organization how to set itself apart with service excellence, financial success, and employee loyalty. For progressive leaders who seek a comprehensive how-to, this book provides not only the framework, but also the proof that it works. Even after twenty years of experience, I learned things that will provide invaluable assistance for many more to come." -Loriann Putzier, Principal and COO, IntegraCare Corporation "Radical Trust is not a book of theory, but a hands-on, how-to book of practical ideas to help leaders establish radical trust that will change their relationships, their workplaces, and ultimately, their lives. Buy this book if you want to be a long-lived, successful, and well-loved leader." -Barbara A. Glanz, author of Handle with CARE: Motivating and Retaining Employees and coauthor of The Simple Truths of Service "Healey's model is an invaluable tool for leaders who want to harness the forward momentum that trust can bring to an organization. This book captures and describes the role that trust plays as an intrinsic value that people of all ages, genders, and cultures must have with their leaders." -Genien Carlson, former first Vice President, Mellon Bank "Radical Trust is entertaining reading. Healey shares his insight through useful, real-life, everyday examples. Trust is the key building block of successful leadership, and this book is your blueprint." -Ronald L. Hrebinko, MD, Associate Professor, Urologic/Surgical Oncology,University of Pittsburgh School of Medicine
Partnering With Microsoft
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Author : Ted Dinsmore
language : en
Publisher: CRC Press
Release Date : 2005-10-06
Partnering With Microsoft written by Ted Dinsmore and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-10-06 with Computers categories.
Advance Praise for Partnering with Microsoft: 'Partnering with Microsoft is the first great book about the breathtaking culture, opportunity and roadmap for joining Microsoft's 850,000 partners cutting an impressive B swath in the marketpl
The Four Factors Of Trust
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Author : Ashley Reichheld
language : en
Publisher: John Wiley & Sons
Release Date : 2022-10-25
The Four Factors Of Trust written by Ashley Reichheld and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-25 with Business & Economics categories.
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Universal Credit And Social Landlords
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Author :
language : en
Publisher:
Release Date : 2017
Universal Credit And Social Landlords written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.
The Trusted Advisor Fieldbook
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Author : Charles H. Green
language : en
Publisher: John Wiley & Sons
Release Date : 2011-11-22
The Trusted Advisor Fieldbook written by Charles H. Green and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-22 with Business & Economics categories.
A practical guide to being a trusted advisor for leaders in any industry In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance. Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference. Self-administered worksheets and coaching questions provide immediate insights into your current business challenges Real-life examples demonstrate proven ways to "walk the talk" Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
Trust And Western Russian Business Relationships
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Author : Angela Ayios
language : en
Publisher: Routledge
Release Date : 2018-01-18
Trust And Western Russian Business Relationships written by Angela Ayios and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-18 with Business & Economics categories.
Ayios looks at the Western experience of doing business in Russia, and how trust between business partners from East and West is created or destroyed within the business relationship. This book provides the reader with an in-depth look at the key factors that lead international partners to trust each other in a business relationship. Detailed data gathered from practitioners during 1996 and 1997, across a variety of industry sectors, provides a thorough account of the cultural difficulties that are encountered in the Russian context, and methods that can be employed to enhance trust and increase the chances of business success. A final chapter brings the reader up to date with the current business situation and compares the findings from the mid-1990s to the situation today. It aims to provide a good understanding of the literature on trust, to give anyone with an interest in the development of inter-personal trust a firm grounding. This is one of the first attempts to gather data at a cross-cultural level on determinants of trust and will be of interest to people working in cross-cultural business studies, east-west studies, international management, international trust, international business ethics and trust.
Trust And Partnership
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Author : Robert J. Benson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-04-01
Trust And Partnership written by Robert J. Benson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-01 with Business & Economics categories.
Proven methodologies to enhance business value by exploiting the latest global technology trends and best business and IT practices There is no doubt that a tidal wave of change is hitting the area of business technology; new business models are forming around the cloud, new insights on how an enterprise runs is being aided by mining massive transactional and operational data sets. Decision-making is becoming almost prescient through new classes of data visualization, data analytics, and dashboards. Despite the promise of technologies to make a difference, or perhaps because of it, IT organizations face continued challenges in realizing partnerships and trust with their business partners. While many books take on elements of these emerging developments or address the stubborn barriers to "real" partnership, none make the practices involved fit together in a highly effective fashion - until now. Strategic IT Management in Turbulent Times reveals how this framework ensures that organizations make the right strategic decisions to succeed in times of turbulence and change. Draws together authors with global experience including the Americas, Europe, Pacific Rim, and Africa Offers a comprehensive framework for IT and business managers to maximize the value IT brings to business Addresses the effects of turbulence on business and IT Focuses on developing partnerships and trust with business With practical examples and implementation guidance based on proven techniques developed by the authors over the past twenty years, Strategic IT Management in Turbulent Times considers the challenges facing today's enterprise, IT's critical role in value creation, and the practical road map for achieving strategic IT management competencies.