Understanding Library Users Needs
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Understanding Library Users Needs
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Author : Judi Longdill
language : en
Publisher:
Release Date : 2003
Understanding Library Users Needs written by Judi Longdill and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Libraries categories.
Library Users And Reference Services
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-05-13
Library Users And Reference Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-13 with Language Arts & Disciplines categories.
This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work.Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness.The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.
Guide To Library User Needs Assessment For Integrated Information Resource
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Author : Dora Biblarz
language : en
Publisher: Scarecrow Press
Release Date : 2001-06-06
Guide To Library User Needs Assessment For Integrated Information Resource written by Dora Biblarz and has been published by Scarecrow Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-06-06 with Social Science categories.
Applicable for all types of libraries. Needs assessment can be defined as the process of using one or more techniques to collect and analyze data on library users or potential users. The guide includes the methodology and techniques for carrying out needs assessment projects, ranging from short-term assessments to long-term research or comprehensive collection assessments. Various types of data, techniques, and methodology are described, as are associated pointers and pitfalls.
Information Access And Library User Needs In Developing Countries
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Author : AI-Suqri, Mohammed Nasser
language : en
Publisher: IGI Global
Release Date : 2013-07-31
Information Access And Library User Needs In Developing Countries written by AI-Suqri, Mohammed Nasser and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-31 with Language Arts & Disciplines categories.
While high quality library and information services continue to thrive and strengthen economic and social development, much of the knowledge that exists on users needs and behaviors is fundamentally based on the results of users in English-speaking, western developed countries. Information Access and Library User Needs in Developing Countries highlights the struggles that developing countries face in terms of information gaps and information-seeking user behavior. The publication highlights ways in which users in developing countries can benefit from properly implementing LIS services. Researchers, academics, and practitioners interested in the design and delivery of information services will benefit from this collection of research.
Meeting The Needs Of Student Users In Academic Libraries
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Author : Michele Crump
language : en
Publisher:
Release Date : 2012
Meeting The Needs Of Student Users In Academic Libraries written by Michele Crump and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Industrial management categories.
Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student's approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is not Explores behind the statistics as to why users come to the library; does the librarians' concept of 'the library as place' match user perception? Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings.
Remote Access Technologies For Library Collections Tools For Library Users And Managers
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Author : Fulkerson, Diane M.
language : en
Publisher: IGI Global
Release Date : 2012-03-31
Remote Access Technologies For Library Collections Tools For Library Users And Managers written by Fulkerson, Diane M. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-03-31 with Language Arts & Disciplines categories.
"This book is crucial to understanding changes and the new expectations that library users have in the 21st century, including identifying, implementing and updating new technologies, understanding copyright and fair use laws, creating metadata for access to digital collections, and meeting user needs"--Provided by publisher.
The Basics Of Library Based User Services
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Author : Kenneth Whittaker
language : en
Publisher: London : Library Association
Release Date : 1993
The Basics Of Library Based User Services written by Kenneth Whittaker and has been published by London : Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Education categories.
This book puts the user at the centre of library activities. The nature of the service process is examined, and the differences between library-based services and other types of information/document supply services is explained. Each aspect of service is examined in chapters on stock, service development, users and user-centred service, types of service, the service chain, staff, types of libraries and the non-library based information service scene. The arguments are rehearsed for and against charging for services and there is a chapter on service evaluation. The problem of setting priorities is considered and the author ends with a look at the future of the library-based service.
The Academic Library And Its Users
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Author : Peter Jordan
language : en
Publisher: Routledge
Release Date : 2017-03-02
The Academic Library And Its Users written by Peter Jordan and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-02 with Language Arts & Disciplines categories.
The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.
Library User Metaphors And Services
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Author : Carl Gustav Johannsen
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2015-09-25
Library User Metaphors And Services written by Carl Gustav Johannsen and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-25 with Language Arts & Disciplines categories.
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Fundamentals Of Planning And Assessment For Libraries
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Author : Rachel A. Fleming-May
language : en
Publisher: American Library Association
Release Date : 2021-07-23
Fundamentals Of Planning And Assessment For Libraries written by Rachel A. Fleming-May and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-23 with Language Arts & Disciplines categories.
The concepts of planning and assessment are intrinsically linked—and understanding them is essential for raising the library’s profile and strengthening its position among stakeholders and the community. Even if you're an LIS student or are new to the profession, or if planning or assessment are not your primary areas of responsibility, you still have a role to play in the success of organizational efforts. Fleming-May has more than a decade of experience in planning and assessment initiatives and instruction, and Mays was her institution’s first assessment librarian; their primer draws from theory, research, and their first-hand observations to illuminate such topics as characteristics of bad planning strategy that can help to illustrate a better approach; reasons why using economic models, like ROI, fall short; how to mix the three types of planning; guidelines to ensure that assessment is meaningful and actionable; tips for creating effective surveys; emphasizing users’ needs with a critical assessment framework; data analysis for surveys, interviews, focus groups, and observation; four questions to ask about audience level before you develop a report; a sample 3-year assessment plan that can be customized; and seven steps for developing a culture of ongoing assessment.