Usability In Government Systems
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Usability In Government Systems
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Author : Elizabeth Buie
language : en
Publisher: Elsevier
Release Date : 2012-05-21
Usability In Government Systems written by Elizabeth Buie and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-21 with Business & Economics categories.
As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens' privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book. Covers both public-facing systems and internal systems run by governments Details usability and user experience approaches specific to government websites, intranets, complex systems, and applications Provides practical material that allows you to take the information and immediately use it to make a difference in your projects
User Centric E Government
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Author : Saqib Saeed
language : en
Publisher: Springer
Release Date : 2017-09-17
User Centric E Government written by Saqib Saeed and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-17 with Computers categories.
This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
Electronic Government And The Information Systems Perspective
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Author : Andrea Kő
language : en
Publisher: Springer
Release Date : 2017-08-11
Electronic Government And The Information Systems Perspective written by Andrea Kő and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-11 with Computers categories.
This book constitutes the refereed proceedings of the 6th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2017, held in Lyon, France, in August 2017. The 20 revised full papers presented were carefully reviewed and selected from 24 submissions. The papers areorganized in the following topical sections: digitalization and transparency; open data ecosystems; intelligent systems in e-government; e-government research and intelligent systems; m-government and inclusion; e-government cases - data knowledge management; and knowledge management in the context of e-government.
Comparative E Government
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Author : Christopher G. Reddick
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-08-19
Comparative E Government written by Christopher G. Reddick and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-19 with Computers categories.
Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).
Electronic Government And The Information Systems Perspective
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Author : Andrea Kő
language : en
Publisher: Springer Nature
Release Date : 2020-09-05
Electronic Government And The Information Systems Perspective written by Andrea Kő and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-05 with Computers categories.
This book constitutes the refereed proceedings of the 9th International Conference on Electronic Government and the Information Systems Perspective, EGOVIS 2020, held in Bratislava, Slovakia, in September 2020. The 15 full and one short papers presented were carefully reviewed and selected from 24 submissions. The papers are organized in the following topical sections: Knowledge representation and modeling in e-Government; e-Government theoretical background; E-Government cases - data and knowledge management; identity management and legal issues; artificial intelligence and machine learning in e-Government context.
Usability Engineering
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Author : Laura L. Downey
language : en
Publisher:
Release Date : 1997-12-01
Usability Engineering written by Laura L. Downey and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997-12-01 with categories.
Usability
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Author : Judy Hammond
language : en
Publisher: Springer
Release Date : 2013-04-18
Usability written by Judy Hammond and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-18 with Computers categories.
Usability has become increasingly important as an essential part of the design and development of software and systems for all sectors of society, business, industry, government and education, as well as a topic of research. Today, we can safely say that, in many parts of the world, information technology and communications is or is becoming a central force in revolutionising the way that we all live and how our societies function. IFIP's mission states clearly that it "encourages and assists in the development, exploitation and application of information technology for the benefit of all people". The question that must be considered now is how much attention has been given to the usability of the IT-based systems that we use in our work and daily lives. There is much evidence to indicate that the real interests and needs of people have not yet been embraced in a substantial way by IT decision makers and when developing and implementing the IT systems that shape our lives, both as private individuals and at work. But some headway has been made. Three years ago, the IFIP Technical Committee on Human Computer Interaction (IFIP TC13) gave the subject of usability its top priority for future work in advancing HCI within the international community. This Usability Stream of the IFIP World Computer Congress is a result of this initiative. It provides a showcase on usability involving some practical business solutions and experiences, and some research findings.
Usability Engineering
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Author :
language : en
Publisher:
Release Date : 1997
Usability Engineering written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with categories.
Design Solutions For User Centric Information Systems
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Author : Saeed, Saqib
language : en
Publisher: IGI Global
Release Date : 2016-12-21
Design Solutions For User Centric Information Systems written by Saeed, Saqib and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-21 with Computers categories.
Continuous improvements in technological applications have allowed more opportunities to develop systems with user-focused designs. This not only leads to higher success in day-to-day usage, but it increases the overall probability of technology adoption. Design Solutions for User-Centric Information Systems provides a comprehensive examination of the latest strategies and methods for creating technological systems with end users as the focal point of the design process. Highlighting innovative practices and applications across a variety of areas, such as cloud-based computing services, e-government adoption, and logistics evaluation, this book is an ideal reference source for computer engineers, practitioners, project managers, graduate students, and researchers interested in the enhancement of user-centric information system development.
Security And Usability
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Author : Lorrie Faith Cranor
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2005-08-25
Security And Usability written by Lorrie Faith Cranor and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-25 with Computers categories.
Human factors and usability issues have traditionally played a limited role in security research and secure systems development. Security experts have largely ignored usability issues--both because they often failed to recognize the importance of human factors and because they lacked the expertise to address them. But there is a growing recognition that today's security problems can be solved only by addressing issues of usability and human factors. Increasingly, well-publicized security breaches are attributed to human errors that might have been prevented through more usable software. Indeed, the world's future cyber-security depends upon the deployment of security technology that can be broadly used by untrained computer users. Still, many people believe there is an inherent tradeoff between computer security and usability. It's true that a computer without passwords is usable, but not very secure. A computer that makes you authenticate every five minutes with a password and a fresh drop of blood might be very secure, but nobody would use it. Clearly, people need computers, and if they can't use one that's secure, they'll use one that isn't. Unfortunately, unsecured systems aren't usable for long, either. They get hacked, compromised, and otherwise rendered useless. There is increasing agreement that we need to design secure systems that people can actually use, but less agreement about how to reach this goal. Security & Usability is the first book-length work describing the current state of the art in this emerging field. Edited by security experts Dr. Lorrie Faith Cranor and Dr. Simson Garfinkel, and authored by cutting-edge security and human-computerinteraction (HCI) researchers world-wide, this volume is expected to become both a classic reference and an inspiration for future research. Security & Usability groups 34 essays into six parts: Realigning Usability and Security---with careful attention to user-centered design principles, security and usability can be synergistic. Authentication Mechanisms-- techniques for identifying and authenticating computer users. Secure Systems--how system software can deliver or destroy a secure user experience. Privacy and Anonymity Systems--methods for allowing people to control the release of personal information. Commercializing Usability: The Vendor Perspective--specific experiences of security and software vendors (e.g.,IBM, Microsoft, Lotus, Firefox, and Zone Labs) in addressing usability. The Classics--groundbreaking papers that sparked the field of security and usability. This book is expected to start an avalanche of discussion, new ideas, and further advances in this important field.