Use Your Head To Get Your Foot In The Door
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Use Your Head To Get Your Foot In The Door
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Author : Harvey Mackay
language : en
Publisher: Penguin Group
Release Date : 2011-01-04
Use Your Head To Get Your Foot In The Door written by Harvey Mackay and has been published by Penguin Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-04 with Business & Economics categories.
"Harvey Mackay hits the bull's-eye. An important book for important times in our lives. The Shark Man at his very best." -Larry King Harvey Mackay returns with the ultimate book on how to get, and keep, a job you truly love whether you're twenty-one, fifty-one, or seventy- one. In this era of downsizing and outsourcing, you can never be sure your job will still exist in five years-or five weeks. So you'd better think of your career as a perpetual job search. That demands a passion for lifetime learning and the skills for relentless and effective networking. Uplifting, amusing, and jam-packed with proven tips, Use Your Head to Get Your Foot in the Door will guide you through the toughest job market in decades. It's also the definitive A-to-Z career resource for the rest of your life.
Never Lose A Customer Again
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Author : Joey Coleman
language : en
Publisher: Penguin
Release Date : 2018-04-03
Never Lose A Customer Again written by Joey Coleman and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.
The Mackay Mba Of Selling In The Real World
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Author : Harvey Mackay
language : en
Publisher: Penguin
Release Date : 2011-11-01
The Mackay Mba Of Selling In The Real World written by Harvey Mackay and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-01 with Business & Economics categories.
Harvey Mackay is a legend-and now he's back with the sum total of decades of sales know-how, teaching go-getters how to make the sale and hit the numbers, day in and day out. His advice is rooted in road-tested, real-world experiences and include new tips on the Web, LinkedIn and Facebook. As a lifelong student of the sales game, Mackay has spent decades collecting secrets, wisdom, and anecdotes. He features his Mackay Morals-life lessons such as: • Big shots are just little shots who kept shooting. • Helping someone up won't pull you down-and could very easily pull them to your side. • Be like the turtle: If he didn't stick his neck out, he wouldn't get anywhere at all. There is no one better to show you how to be a high-energy, determined, creative sales dynamo than Harvey Mackay.
The Missing Link
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Author : Dagmar Crombie
language : en
Publisher: Lulu.com
Release Date : 2011-04-15
The Missing Link written by Dagmar Crombie and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-04-15 with Self-Help categories.
A guide for teenagers and young adults to become healthy, responsible, productive, happy and fulfilled members of their community. To help them become better parents, better friends, better employees and better leaders with a vision for a healthier more loving world one young family at a time
Getting A Job Is A Job
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Author : Harvey Mackay
language : en
Publisher: Made For Success Publishing
Release Date : 2021-01-05
Getting A Job Is A Job written by Harvey Mackay and has been published by Made For Success Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-05 with Business & Economics categories.
You are looking at the ultimate briefing on how to get hired and trading-up for a higher-paid position. This concentrated game plan is drawn from Harvey Mackay's road-tested tips assembled over decades of intense interviews, extensive hiring experience, and life-changing presentations. It's a tough time for job seekers, and you will need every advantage you can get. With a rapidly changing marketplace shaped by increased automation and technology levels along with the devastating 2020, finding a job has become exponentially more challenging. When unemployment rates are high, you'll need an iron-clad strategy to stand-out. As an essential resource, this book offers resources and tips to move you to the top! The resources included are 16 pre-interview questions, 44 interview prep items, and a powerful, 22 item, post-interview checklist. You will learn:How to win video job interviews How to negotiate a job offer for higher pay Tips to win for 55+ job seekers How to compete if you are not tech-savvy What to do if you are a recent college grad. There is more opportunity in the job market than you can imagine. Armed with these tools, you'll be the most competitive job candidate on the market. “A mother lode of timely, hard-earned, bite-size, street-smart golden nuggets … invaluable for job seekers, employed or unemployed.” —Stephen Covey
This Ol Casa Building In Baja 101
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Author : C. Phil Osso
language : en
Publisher: iUniverse
Release Date : 2009-02
This Ol Casa Building In Baja 101 written by C. Phil Osso and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02 with Architecture categories.
This Ol' Casa - Building in Baja 101 is a step-by-step guide to building a dream home in Baja, Mexico. Covering everything from criteria to be used when evaluating a lot for purchase, to deciding what style of home to build, to selecting a design team, to learning to read and understand your blueprint, to selecting a builder, and all the way through construction, this primer is intended to de-mystify the process so that even a layman can manage it and emerge a winner. Eschewing jargon and technical detail, it is written in a nuts-and-bolts manner that laymen can easily follow. Each chapter ends with a checklist summarizing necessary take-away information, so that at every stage, the reader understands what to do and how to do it. Never before has all the information been gathered and organized in one place, and this is a "must read" for anyone considering owning property or building a home in Baja.
An Introduction To Psycholinguistics
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Author : Danny Steinberg
language : en
Publisher: Routledge
Release Date : 2013-10-08
An Introduction To Psycholinguistics written by Danny Steinberg and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-08 with Language Arts & Disciplines categories.
Learning About Language is an exciting and ambitious series of introductions to fundamental topics in language, linguistics and related areas. The books are designed for students of linguistics and those who are studying language as part of a wider course. Cognitive Linguistics explores the idea that language reflects our experience of the world. It shows that our ability to use language is closely related to other cognitive abilities such as categorization, perception, memory and attention allocation. Concepts and mental images expressed and evoked by linguistic means are linked by conceptual metaphors and metonymies and merged into more comprehensive cognitive and cultural models, frames or scenarios. It is only against this background that human communication makes sense. After 25 years of intensive research, cognitive-linguistic thinking now holds a firm place both in the wider linguistic and the cognitive-science communities. An Introduction to Cognitive Linguistics carefully explains the central concepts of categorization, of prototype and gestalt perception, of basic level and conceptual hierarchies, of figure and ground, and of metaphor and metonymy, for which an innovative description is provided. It also brings together issues such as iconicity, lexical change, grammaticalization and language teaching that have profited considerably from being put on a cognitive basis. The second edition of this popular introduction provides a comprehensive and accessible up-to-date overview of Cognitive Linguistics: Clarifies the basic notions supported by new evidence and examples for their application in language learning Discusses major recent developments in the field: the increasing attention paid to metonymies, Construction Grammar, Conceptual Blending and its role in online-processing. Explores links with neighbouring fields like Relevance Theory Uses many diagrams and illustrations to make the theoretical argument more tangible Includes extended exercises Provides substantial updated suggestions for further reading.
Psycholinguistics
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Author : Danny Steinberg
language : en
Publisher: Routledge
Release Date : 2013-10-23
Psycholinguistics written by Danny Steinberg and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-23 with Language Arts & Disciplines categories.
How do we learn to produce and comprehend speech? How does language relate to thought? This second edition of the successful text Psycholinguistics- Language, Mind and World considers the psychology of language as it relates to learning, mind and brain as well as various aspects of society and culture. Current issues and research topics are presented in an in-depth manner, although little or no specific knowledge of any topic is presupposed. The book is divided into four main parts: First Language Learning Second Language Learning Language, Mind and Brain Mental Grammar and Language Processing These four sections include chapters covering areas such as- deaf language education, first language acquisition and first language reading, second language acquisition, language teaching and the problems of bilingualism. Updated throughout, this new edition also considers and proposes new theories in psycholinguistics and linguistics, and introduces a new theory of grammar, Natural Grammar, which is the only current grammar that is based on the primacy of the psycholinguistic process of speech comprehension, derives speech production from that process. Written in an accessible and fluent style, Psycholinguistics- Language, Mind and World will be of interest to students, lecturers and researchers from linguistics, psychology, philosophy and second language teaching.
The Jacaranda Review
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Author :
language : en
Publisher:
Release Date : 1985
The Jacaranda Review written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985 with American literature categories.
Tac Attack
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Author :
language : en
Publisher:
Release Date : 1983
Tac Attack written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with Airplanes, Military categories.