Working With Difficult People
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Working With Difficult People Second Revised Edition
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Author : Amy Cooper Hakim
language : en
Publisher: Penguin
Release Date : 2016-12-06
Working With Difficult People Second Revised Edition written by Amy Cooper Hakim and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-06 with Business & Economics categories.
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Working With Difficult People
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Author : Raphael Lapin
language : en
Publisher: Dorling Kindersley Ltd
Release Date : 2009-10-01
Working With Difficult People written by Raphael Lapin and has been published by Dorling Kindersley Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-10-01 with Business & Economics categories.
A practical ePub guide to working with difficult people which will give you the information and skills to succeed Find out how to work with difficult people. You'll learn to identify the reasons why staff may be causing problems, communicate effectively and negotiate conflict. Tables, illustrations and 'In Focus' features on what to do in a particular situation, plus real-life case studies demonstrate how to deal with all kinds of problems and find effective solutions. Read it cover-to-cover, or dip in and out of topics for quick reference.
How To Deal With Difficult People
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Author : Gill Hasson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-10-29
How To Deal With Difficult People written by Gill Hasson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-29 with Business & Economics categories.
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Working With Difficult People
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Author : Muriel Solomon
language : en
Publisher: Penguin
Release Date : 2002-03-01
Working With Difficult People written by Muriel Solomon and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-03-01 with Business & Economics categories.
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
Understanding And Working With Difficult People
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Author : Joseph E. Koob II
language : en
Publisher:
Release Date : 2019-10-02
Understanding And Working With Difficult People written by Joseph E. Koob II and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-02 with categories.
"Understanding and Working with Difficult People" presents the most comprehensive material available about being successful with difficult people. This book is designed to be a practical, accessible introduction to the very broad topic of dealing with difficult people/difficult behaviors. Since every difficult situation is different, the focus here will be on building a basic understanding of how you interact with difficult people, what makes difficult people tick, and the most fundamental skills you can bring to the table to help change these encounters for the better. The best way to be successful with someone who you feel is difficult is to focus on the behaviors that are creating this angst between you. We can be successful dealing with a behavior; it is much harder to be successful with a difficult person. Difficult people try to get us to REACT to their negative behaviors. It is important to realize that you cannot change other people... directly. However, when you change your own behavior, it causes the difficult person to change his/her behavior. This means that when you stop yourself from reacting to a difficult person's negative behavior and RESPOND instead, you have maintained control, self-control. Then you have the ability to choose far better ways to interact with them; ways that will help change their behavior toward you. It does work. You CAN be successful with difficult people and in difficult situations with them!
Dealing With Difficult People
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Author : Bobbi Linkemer
language : en
Publisher:
Release Date : 1999
Dealing With Difficult People written by Bobbi Linkemer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Interpersonal relations categories.
A guide to the business skill of dealing with difficult people. It demonstrates how to assess your skills, oversee your own improvement, and maintain it for the future. The exercise-based programme includes self-testing tables.
How To Deal With Difficult People Powerful Tactics For Dealing With Difficult People The Art Of Dealing With Difficult People No More Conflict
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Author : Joseph Wilson
language : en
Publisher: Joseph Wilson
Release Date : 2021-11-23
How To Deal With Difficult People Powerful Tactics For Dealing With Difficult People The Art Of Dealing With Difficult People No More Conflict written by Joseph Wilson and has been published by Joseph Wilson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-23 with Business & Economics categories.
Negative people are like a bloodsucking virus. They successfully ruin your day with their negative comments and opinions. Mostly abusive and manipulative, they complain about everything easily blame you for every problem. Toxic people are found in the workplace and even at home, but what if you are in a relationship with this person? What if you have to face them every day? What if they are a significant part of your life? Here is a preview of what you'll get... • Difficult people 101: types and characteristics • How to approach difficult people • How to deal with difficult people at work • Effective strategies of dealing with difficult people • And much, much more... Difficult people are difficult in every sense of the word; it is difficult to get along with them, communicate, work, or even live with them. Difficult people normally range from being mildly irritating to being almost impossible to deal with, and the annoying part is that we all have someone in our life that we can describe as difficult. They can be your family members, friends, workmates, or even spouses.
Powerful Phrases For Dealing With Difficult People
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Author : Renee Evenson
language : en
Publisher: AMACOM
Release Date : 2013-10-15
Powerful Phrases For Dealing With Difficult People written by Renee Evenson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Business & Economics categories.
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Understanding And Working With Difficult People
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Author : Joseph E. Koob
language : en
Publisher: Difficultpeople.org
Release Date : 2008-05
Understanding And Working With Difficult People written by Joseph E. Koob and has been published by Difficultpeople.org this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-05 with Self-Help categories.
This book is a practical introduction to dealing with difficult people. The focus is on understanding how you interact with difficult people, what makes them tick, and the skills you use to change these encounters for the better.
Working With Difficult People
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Author : Thomas Nelson
language : en
Publisher: AMACOM
Release Date : 2008-09-08
Working With Difficult People written by Thomas Nelson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-08 with Business & Economics categories.
This book defines nine fundamental types of difficult people and gives you a complete system for opening lines of communication, resolving differences, and avoiding office headaches. Mastering the ability to handle difficult people and disruptive behaviors has always been a critical career skill. You can do something positive about difficult people in your workplace, and this invaluable resource will show you how to remake your own attitude and behavior. You, not the other person, will take charge of the interaction. In Working with Difficult People, you will learn how to: understand their own reactions to different kinds of difficult people explore the interrelationship between themselves and the problematic employee practice healthier responses to those who make their lives miserable This indispensable guide includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. Packed with new, updated information, Working with Difficult People is the perfect resource for dealing with the most difficult people in the workplace.