Zero Complaints
DOWNLOAD
Download Zero Complaints PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Zero Complaints book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Zero Complaints
DOWNLOAD
Author : Gautam Mahajan
language : en
Publisher: CRC Press
Release Date : 2025-01-22
Zero Complaints written by Gautam Mahajan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-01-22 with Business & Economics categories.
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers. The book shows why customers complain and how these complaints create huge problems for organizations, including limiting their growth, increasing unnecessary costs, contributing to customer churn, and upsetting employees. The book also calculates the enormous costs of complaints that can be saved in a Zero Complaints world. The book then goes on to describe processes and technologies that can identify and address the underlying reasons for those complaints, as well as the organizational changes required and mandated to provide continuous improvements. In addition to providing a series of how-to recommendations, the book also includes a wide range of examples from many companies and organizations around the world that have successfully embarked on the path to achieving Zero Complaints, using the Zero Defects learnings and going towards Zero Problems. This book will change management thinking.
Impacts Of Cross Connections In North American Water Supplies
DOWNLOAD
Author : J. Lee
language : en
Publisher: IWA Publishing
Release Date : 2004-01-01
Impacts Of Cross Connections In North American Water Supplies written by J. Lee and has been published by IWA Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-01-01 with Science categories.
For many years, cross-connections and backflow have been well understood. Programs to prevent unhealthy situations from happening have been in place for many years. However, a general and extensive study on their impacts, types of programs, incidents, and financial repercussions has not been conducted. Many computer models for steady state or quasi-steady state simulation exist, but applications for transient state simulation, especially demonstrating backflow incidents, have rarely been done.The first objective of this project was to assess the impacts, financial and otherwise, of cross-connections and cross-connection control in North American water supplies and to North American water purveyors. The project team also planned to create and use a computer model to simulate and demonstrate hydraulic changes in the transient state.Of the over 700 utilities surveyed, 91% were found to have a cross-connection control program. Survey data indicated 65% of cross-connections were indirect and 35% were direct. Sudden changes of water demands in piping networks can cause sub-atmospheric pressures within the systems resulting in backflow incidents. Systems with larger variances in ground elevations have the greater possibility of creating sub-atmospheric pressures as water demands in the systems change.Originally published by AwwaRF for its subscribers in 2003 This publication can also be purchased and downloaded via Pay Per View on Water Intelligence Online - click on the Pay Per View icon below
Zero Tolerance
DOWNLOAD
Author : Andrea Mcardle
language : en
Publisher: NYU Press
Release Date : 2001-03-01
Zero Tolerance written by Andrea Mcardle and has been published by NYU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-03-01 with Social Science categories.
Amadou Diallo, Abner Louima, Anthony Baez, Patrick Dorismond. New York City has been rocked in recent years by the fate of these four men at the hands of the police. But police brutality in New York City is a multi-dimensional phenomenon that refers not only to the hyperviolent response of white male police officers as in these cases, but to an entire set of practices that target homeless people, vendors, and sexual minorities. The complexity of the problem requires a commensurate response, which Zero Tolerance fulfills with a range of scholarship and activism. Offering perspectives from law and society, women's studies, urban and cultural studies, labor history, and the visual arts, the essays assembled here complement, and provide a counterpoint, to the work of police scholars on this subject. Framed as both a response and a challenge to official claims that intensified law enforcement has produced New York City's declining crime rates, Zero Tolerance instead posits a definition of police brutality more encompassing than the use of excessive physical force. Further, it develops the connections between the most visible and familiar forms of police brutality that have sparked a new era of grassroots community activism, and the day-to-day violence that accompanies the city's campaign to police the "quality of life." Contributors include: Heather Barr, Paul G. Chevigny, Derrick Bell, Tanya Erzen, Dayo F. Gore, Amy S. Green, Paul Hoffman, Andrew Hsiao, Tamara Jones, Joo-Hyun Kang, Andrea McArdle, Bradley McCallum, Andrew Ross, Eric Tang, Jacqueline Tarry, Sasha Torres, and Jennifer R. Wynn.
The Big Book Of Dashboards
DOWNLOAD
Author : Steve Wexler
language : en
Publisher: John Wiley & Sons
Release Date : 2017-04-24
The Big Book Of Dashboards written by Steve Wexler and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-24 with Business & Economics categories.
The definitive reference book with real-world solutions you won't find anywhere else The Big Book of Dashboards presents a comprehensive reference for those tasked with building or overseeing the development of business dashboards. Comprising dozens of examples that address different industries and departments (healthcare, transportation, finance, human resources, marketing, customer service, sports, etc.) and different platforms (print, desktop, tablet, smartphone, and conference room display) The Big Book of Dashboards is the only book that matches great dashboards with real-world business scenarios. By organizing the book based on these scenarios and offering practical and effective visualization examples, The Big Book of Dashboards will be the trusted resource that you open when you need to build an effective business dashboard. In addition to the scenarios there's an entire section of the book that is devoted to addressing many practical and psychological factors you will encounter in your work. It's great to have theory and evidenced-based research at your disposal, but what will you do when somebody asks you to make your dashboard 'cooler' by adding packed bubbles and donut charts? The expert authors have a combined 30-plus years of hands-on experience helping people in hundreds of organizations build effective visualizations. They have fought many 'best practices' battles and having endured bring an uncommon empathy to help you, the reader of this book, survive and thrive in the data visualization world. A well-designed dashboard can point out risks, opportunities, and more; but common challenges and misconceptions can make your dashboard useless at best, and misleading at worst. The Big Book of Dashboards gives you the tools, guidance, and models you need to produce great dashboards that inform, enlighten, and engage.
Pwbp Compliance Manual
DOWNLOAD
Author : United States. Labor-Management Services Administration. Pension and Welfare Benefit Programs
language : en
Publisher:
Release Date : 1980
Pwbp Compliance Manual written by United States. Labor-Management Services Administration. Pension and Welfare Benefit Programs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980 with Old age pensions categories.
New International Business English Updated Edition Teacher S Book
DOWNLOAD
Author : Leo Jones
language : en
Publisher: Cambridge University Press
Release Date : 2000-02-17
New International Business English Updated Edition Teacher S Book written by Leo Jones and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-02-17 with Business & Economics categories.
New International Business English is a flexible course at the upper-intermediate level for people who need or will soon need to use English in their day-to-day work.All four skills - listening, speaking, reading, writing - are developed through a wide range of tasks which closely reflect the world of work.
Department Of Transportation And Related Agencies Appropriations For 1984
DOWNLOAD
Author : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations
language : en
Publisher:
Release Date : 1983
Department Of Transportation And Related Agencies Appropriations For 1984 written by United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Transportation and Related Agencies Appropriations and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983 with categories.
Creating Value For Leaders
DOWNLOAD
Author : Gautam Mahajan
language : en
Publisher: CRC Press
Release Date : 2023-06-08
Creating Value For Leaders written by Gautam Mahajan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-08 with Business & Economics categories.
Creating value is the foundation of all business. It’s what sets you apart from your competition, secures long-term customers, and brings distinct meaning to your brand and your stakeholders. Without creating value for your business, your unique offering will be seen as just another commodity in the eyes of your target market. Creating value is in every business leader’s vocabulary and uppermost in their overall strategy. In fact, creating value is the purpose of a company according to the Business Roundtable and the World Economic Forum. That is another key reason why more people want to understand and utilise value creation for their benefit and the good of their stakeholders. Many companies and leaders seek to create value but do not know how to. As a result, they create and destroy value unconsciously. This book shows you how to create value consciously. To create long-term value, organizations need to put in place the mindset, capabilities, and relationships that enable them to meet the needs of their customers and stakeholders. This book makes value creation understood and used by executives and leaders more effectively. The book describes value creation in its various nuances, how it arises, how it is used, and the width and scope of value creation, from how it impacts a company and how that company can become more successful by creating value for customers and other stakeholders. The author also provides tips for CEOs, managers, HR, and other professionals on how to succeed in value creation as a long-term strategy and in day-to-day work. Numerous examples and case studies illustrate the points being made by the author.
The Power Of No
DOWNLOAD
Author : James Altucher
language : en
Publisher: Hay House, Inc
Release Date : 2014-07-15
The Power Of No written by James Altucher and has been published by Hay House, Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-15 with Body, Mind & Spirit categories.
This lively, practical guide shows you that a well-placed ‘no’ will not only save you time and trouble—it will save your life “Takes a fresh approach to becoming masterful at using ‘no’ to say ‘yes’ to life.” —Cheryl Richardson, author of The Art of Extreme Self-Care “No” is sometimes the hardest word to say. It’s also the most necessary. How many times have you heard yourself saying yes to the wrong things—overwhelming requests, bad relationships, time-consuming obligations? How often have you wished you could summon the power to turn them down? Drawing on their own stories, as well as feedback from their readers and students, authors James Altucher and Claudia Azula Altucher clearly show that you have the right to say no: • To anything that is hurting you. • To standards that no longer serve you. • To people who drain you of your creativity and expression. • To beliefs that are not true to the real you. It’s one thing to say “No,” the authors explain. It’s another thing to have the Power of No. When you do, you will have a stronger sense of what is good for you and the people around you, and you will have a deeper understanding of who you are. Ultimately, you’ll be freed to say a truly powerful “Yes” in your life—one that opens the door to opportunities, abundance, and love.
A Complaint Free World
DOWNLOAD
Author : Will Bowen
language : en
Publisher: Random House
Release Date : 2008-12-26
A Complaint Free World written by Will Bowen and has been published by Random House this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-12-26 with Self-Help categories.
21 days is the amount of time it takes to make a repeated action into a habit. In 21 days, you can change your life completely. You need two things: a purple bracelet, and this book. You wouldn't believe how much we complain about things - every day we bitch, vent, moan, shout and generally focus on the negative. But wouldn't it be amazing if we could focus on the positive, happy things in life instead? Will Bowen explains the simple, innovative philosophy of staying 'complaint-free' and demonstrates how, with time and determination, you can achieve a positive attitude that will improve your life permanently.