101 Ways To Improve Customer Service

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101 Ways To Improve Customer Service

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Author : Lorraine L. Ukens
language : en
Publisher: John Wiley & Sons
Release Date : 2007-07-13

101 Ways To Improve Customer Service written by Lorraine L. Ukens and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-13 with Business & Economics categories.

101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.

101 Ways To Improve Customer Service

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Author : Warren Blanding
language : en
Publisher:
Release Date : 1981

101 Ways To Improve Customer Service written by Warren Blanding and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1981 with Consumer complaints categories.

101 Ways To Improve Customer Service

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Author : Lorraine L. Ukens
language : en
Publisher:
Release Date : 2007

101 Ways To Improve Customer Service written by Lorraine L. Ukens and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Customer services categories.

Provides a variety of tyraining and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.

Award Winning Customer Service

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Author : Renee Evenson
language : en
Publisher: Amacom
Release Date : 2007

Award Winning Customer Service written by Renee Evenson and has been published by Amacom this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.

"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.

101 Ways To Improve Customer Service

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Author : Glen Maryland
language : en
Publisher:
Release Date : 2007

101 Ways To Improve Customer Service written by Glen Maryland and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Industrial management categories.

101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.

Practical Handbook Of Customer Service Operations

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Author : Warren Blanding
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06

Practical Handbook Of Customer Service Operations written by Warren Blanding and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.

Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Herbert Goeler of American Cyanamid and Keith Slater of Johns-Manville, the latter now retired, are certainly the brightest stars in my particular customer service galaxy. They have been well-springs of information, thinkers and thought starters, friends and fellow-believers, for almost two decades. Without the encouragement and inspiration they gave me, this book would be much shorter and far less relevant. In 1984, my firm presented Herb and Keith with our special "Patron Saint" Award; it doesn't say nearly enough for what they have meant to me personally and, through me, to the field of customer service management where I disseminate ideas and guidance as an editor and teacher. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U. S. and Canada. Through this activity I met many wonderful people who in many cases taught me more than I taught them.

Social Media For Business

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Author : Susan Sweeney
language : en
Publisher: Maximum Press
Release Date : 2010

Social Media For Business written by Susan Sweeney and has been published by Maximum Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Business & Economics categories.

Filled with the latest information on Facebook, LinkedIn, YouTube, and other key social-media sites, this all-purpose guide provides specific strategies and tactics that focus on building business. In addition to marketing and PR, this resource addresses recruiting, risk management, cost, and other key business issues. Marketing, sales, public relations, and customer-service professionals within any business will learn how to save time and develop a weekly checklist of social-media priorities, connect social-media sites together, attract the right job candidates, and help improve customer satisfaction and brand loyalty. Keeping a close eye on return-on-investment, this clever resource promises to help market-savvy businesses outpace their competition.

101 Ways To Improve Your Communication Skills Instantly

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Author : Jo Condrill
language : en
Publisher: GoalMinds
Release Date : 2012-01-05

101 Ways To Improve Your Communication Skills Instantly written by Jo Condrill and has been published by GoalMinds this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-05 with Interpersonal communication categories.

Power-packed, easy to use guide presents great ideas and reinforces good practices in interpersonal relations. Results: greater potential for advancement at work, greater opportunity to get what you want with reduced chances of misunderstandings and enhanced feelings of safety and friendship with less likelihood of hostility. Effective communication skills are the mark of an achiever... always have been, always will be.

101 Ways To Improve Business Performance

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Author : C. Donald J. Waters
language : en
Publisher:
Release Date : 1999

101 Ways To Improve Business Performance written by C. Donald J. Waters and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business planning categories.

Do you need to improve an area of your business skills? Do you need a quick source of information? Each title contains 101 ways in which to learn and improve new skills to make you a success at work and at home.

101 Ways To Be Less Stressed

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Author : Dr. Caroline Leaf
language : en
Publisher: Baker Books
Release Date : 2020-12-01

101 Ways To Be Less Stressed written by Dr. Caroline Leaf and has been published by Baker Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-01 with Religion categories.

Less stress. More joy. Let's face it: the world is not going to get any less stressful. From the daily stressors of work, family, and personal commitments to the national and global issues we worry about, our lives are chock-full of things that take a toll on our mental health. Luckily, just as we can improve our physical health through exercise and healthy eating, we can improve our mental health with regular habits and practices. In this book, bestselling author and neuroscientist Dr. Caroline Leaf reveals 101 simple and scientific ways to reduce stress and help you ● develop mental toughness and resilience ● learn strategies for mental self-care ● boost your mind, mood, and mental health ● get through difficult times and achieve success ● change the way you think--and change your life Using the incredible power of our minds, we can persist and grow in response to life's challenges.