After The Sale
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After The Sale
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Author : Joseph D. Patton
language : en
Publisher:
Release Date : 2000
After The Sale written by Joseph D. Patton and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
An updated version of the authors' which explains the organizational goals of those involved in field servicing such durable products as cars, medical instruments, electrical power, telecommunications, farm equipment, and industrial plants. Written by a management consultant and a specialist in quantitative aspects of business at Pepperdine U., topics include service forecasting, personnel and motivation, maintenance technology, inventory management, service training, physical distribution, information systems, marketing, quality control, and accounting. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Aftersales Management
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Author : David Brock
language : en
Publisher: Kogan Page Publishers
Release Date : 2009-10-03
Aftersales Management written by David Brock and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-10-03 with Business & Economics categories.
Aftersales Management in the Retail Sector explores the immense amount of money that is wasted in the retail industry every year on badly managed aftersales processes, and how to prevent this happening. What happens after the sale has taken place, if problems then occur? How are they dealt with, and what processes can be implemented to make sure that they are dealt with more cost effectively for the company, at the same time improving customer service and increasing sales? The book starts by describing some of the historical practices and then attempts to remove some of the myths of aftersales service by explaining the legal position on customer rights. It then moves onto trying to understand what customers wants, what sales people want and how these points interface with the needs of the teams within the rest of a retailer's company. From this, the next step is to design the new aftersales proposition and understanding of the key pressure point which is the time taken to resolve any problems. After this, the book moves onto implementation, explaining how to manage key stakeholders both within the business (i.e. the various business functions and departments) and outside (such as manufacturers and suppliers). There is a section on reporting systems and structures and there are worked examples to show readers just how much of a saving they can make if the changes are made. Finally, there is a chapter on how to both manage the implementation the necessary changes and more importantly hold onto the gains madeThe book is of use in resolving the problems of any retailer but principally it is aimed at sellers of larger goods
What Happens After The Sale
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Author :
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2015-12-03
What Happens After The Sale written by and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-03 with categories.
Case history about the sale of a firm and the transitions that come next.
Automotive After Sales Management A Practical Guide To Successful Workshop Parts Service Operations
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Author : Mohamad Idrakisyah
language : en
Publisher: Mohamad Idrakisyah
Release Date : 2021-02-23
Automotive After Sales Management A Practical Guide To Successful Workshop Parts Service Operations written by Mohamad Idrakisyah and has been published by Mohamad Idrakisyah this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-23 with Business & Economics categories.
The after sales segment of the automotive industry is gaining prominence over sales. The intensive competition in sales of new cars has reduced profit margins, but on the other hand, this is compensated from the higher profit margin derived from the after sales business. The onus is on the automotive manufacturers to heed to the new importance of the after sales business in reacting to the changes and expectations of customers. This book is written as a practical guide manual on matters relating to the management of the after sales business. The objective is to bring about improvements in all levels of the after sales operations in workshops. The growth, profitability and sustainability of the after sales dealerships are possible when the business is managed in an effective and efficient manner. The chapters in the book covers all matters pertaining to the after sales operations, written in an easy-to-understand manner for practical and straightforward implementation across dealerships.
United States Supreme Court Reports
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Author : United States. Supreme Court
language : en
Publisher:
Release Date : 1886
United States Supreme Court Reports written by United States. Supreme Court and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1886 with Law reports, digests, etc categories.
First series, books 1-43, includes "Notes on U.S. reports" by Walter Malins Rose.
What Happens After The Sale
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Author : Steve Brody
language : en
Publisher: Lulu.com
Release Date : 2015-11-30
What Happens After The Sale written by Steve Brody and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-30 with Business & Economics categories.
Case history about the sale of a firm and the transitions that come next.
After The Sale Is Over
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Author : Levitt
language : en
Publisher:
Release Date : 1983-01-01
After The Sale Is Over written by Levitt and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1983-01-01 with categories.
Public Enterprise Management And Privatisation
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Author : Laxmi Narain
language : en
Publisher: S. Chand Publishing
Release Date : 2005-01-01
Public Enterprise Management And Privatisation written by Laxmi Narain and has been published by S. Chand Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-01 with Law categories.
A number of public enterprise (PE) executives have long felt the need for a book which would provide necessary information and analysis of various dimensions of PE management and privatisation. The book provides at one place, a precise and authoritative account of the concept, policy, and analysis of major issues confronting PEs. Public ownership per se does not make PE performance sub-optimal. The operation of the Government system, of which PE is a sub-system, has not been conducive to performance. During the last six decades, inadequate political will and vested interests have come in the way of freeing PEs from excessive and throttling controls, and demoralising accountability. Not letting the managers manage with the freedom required in the liberalised and globalised set-up is the problem. The multifarious and complex managerial problems of PEs, which get compounded by faltering moves towards privatisation, cannot be wished away. These have been considered in the book at some length. The book, first published in 1980, continues to be a standard work on the subject. This latest edition has been revised by Dr. R.K.Mishra, Director, Institute of Public Enterprise,Hyderabad.
Code Of Federal Regulations
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Author :
language : en
Publisher:
Release Date : 2003
Code Of Federal Regulations written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Administrative law categories.
Special edition of the Federal Register, containing a codification of documents of general applicability and future effect ... with ancillaries.
Reports Containing The Cases Determined In All The Circuits From The Organization Of The Courts
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Author :
language : en
Publisher:
Release Date : 1897
Reports Containing The Cases Determined In All The Circuits From The Organization Of The Courts written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1897 with categories.