Being Effective Telesales
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Telesales
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Author : Aide Dalo
language : en
Publisher:
Release Date : 2021-08-11
Telesales written by Aide Dalo and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-11 with categories.
It may not be popular but outbound telemarketing is one of the most effective strategies for growing a business. The good news is that this doesn't have to be hard, and it doesn't have to involve bullying potential clients into submission, either. Building an effective telemarketing strategy for business growth is all about learning to tap into the value that you bring your clients and potential clients. This book is for you to increase sales and get many benefits. Achievement takes hard work, exploration, information, and responsibility; however, genuine triumph comes through genuineness, simplicity, and alignment with your promise. Buy this book now
Professional Tele Marketing Skills The Master Guide To Selling On Phone
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Author : GERARD ASSEY
language : en
Publisher: Gerard Assey
Release Date :
Professional Tele Marketing Skills The Master Guide To Selling On Phone written by GERARD ASSEY and has been published by Gerard Assey this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.
Professional Tele-Marketing Skills-The Master Guide to Selling on Phone has been uniquely designed, to help transform you into a Master Tele-Marketer by helping you discover the secrets that drive the world’s top tele-sales professionals. It will help you or your team create the habits and lasting changes by enabling you replace current unacceptable patterns that are costing your company sales with new ones, that will now help you achieve your sales goals faster and more consistently. Written at a time when the COVID pandemic has undoubtedly pushed organizations into rethinking ways and means to continue to operate their businesses especially with the restrictions on safe distancing. The world over is adjusting to COVID, with social distancing orders having compelled people to find alternatives to face-to-face meetings, by working from homes or remote locations. As a result, telemarketing solutions have never been more popular than this time, as in order to conduct business without disruption, professionals and businesses have now turned more than ever before to tele-calling to stay connected with their team members and customers. The entire book has been split into several step by step, easy and digestible modules, to help you take back and put to practice each step into a real life situation. That way these skills that you will learn will stay with you, enabling you to become more professional and successful in a sales role using the phone, that will help ‘win and keep customers for life’! You will be able to: · Derive the benefits from the effectiveness of consultative selling and how different it is from the traditional sales approach · Learn how to guide prospects through the buying process · Proven behaviors that make you stand out as a telesales professional · A thorough understanding of the attributes and activities of a professional telesales person · Effectively prepare for any telesales call · Make cold calls in a professional manner, right from handling gate-keepers and getting through to the right decision-makers · Be able to manage your data and lists much better · Build rapport and trust with a customer right during the approaching stage itself. · Effectively uncover a customer’s needs, problems and opportunities and be able to demonstrate how your product features can help a customer meet a need/solve a problem (proving value). · Overcome objections, cope with turn-downs, rejection or call reluctance · Be able to recommend an appropriate solution (recommending) and close business deals effectively after showing a customer how specific business objectives can be met and benefit by using your recommended product or service (closing) · Effectively and professionally sell to B2B/ Key Accounts using a structured approach · Implement the entire consultative selling process into your daily work · And…most importantly, in every chapter or topic that is covered, there are several exercises for you to work on and put the new skills to immediate use. With no gimmicks, no jargon, just emphasis on relationship building, I believe that this is a well structured course on 100% building value and long lasting partnerships with your customer!
Effective Telemarketing
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Author : Allen Warfield
language : en
Publisher:
Release Date : 1992-12
Effective Telemarketing written by Allen Warfield and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-12 with Business & Economics categories.
30 Minutes To Improve Telesales Techniques
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Author :
language : en
Publisher:
Release Date : 2000
30 Minutes To Improve Telesales Techniques written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.
Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques.
The Professional Telemarketers Handbook
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Author : Elwyn Coventry
language : en
Publisher: Topsy Publishing
Release Date : 2018-04-03
The Professional Telemarketers Handbook written by Elwyn Coventry and has been published by Topsy Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-03 with Business & Economics categories.
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Telesales Coaching
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Author : Jim Domanski
language : en
Publisher: Trafford Publishing
Release Date : 2012-10
Telesales Coaching written by Jim Domanski and has been published by Trafford Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10 with Business & Economics categories.
Are you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better? If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more. There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales. The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now. Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development. Here is some of what you'll learn: ���� Why most companies don't coach ���� The six things coaching definitely is not ���� Why you can't coach without clearly defined standards ���� Understanding that telesales is not a numbers game, it's a results game ���� How often you should monitor your reps (the answer may surprise you) ���� Where, when, and how to monitor your reps ���� How to use an "analyzing algorithm0/00 to avoid petty feedback ���� Who not to coach ���� Why the "sandwich feedback technique0/00 is a waste of time and effort ���� Why numeric rating systems are destructive ���� The Socratic feedback model the absolute best way to provide feedback ���� Other methods to enhance the coaching process Based on twenty-plus years of helping companies throughout North America implement successful telephone selling programs, this book gives you everything you need to turn your ordinary telesales reps into extraordinary telesales reps.
The Secrets Of Successful Telesales
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Author : Alfred Tack
language : en
Publisher: Arrow
Release Date : 2000
The Secrets Of Successful Telesales written by Alfred Tack and has been published by Arrow this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
Business
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Author : 布卢姆斯伯里出版公司
language : en
Publisher: 中信出版社
Release Date : 2003
Business written by 布卢姆斯伯里出版公司 and has been published by 中信出版社 this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business categories.
责任者取自版权页。
Scriptwriting For Effective Telemarketing
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Author : Judy McKee
language : en
Publisher:
Release Date : 1993
Scriptwriting For Effective Telemarketing written by Judy McKee and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Telemarketing categories.
Stephan Schiffman S Telesales
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Author : Stephan Schiffman
language : en
Publisher: Simon and Schuster
Release Date : 2003-01-01
Stephan Schiffman S Telesales written by Stephan Schiffman and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-01-01 with Business & Economics categories.
If you’ve got ten minutes a day, you can make a telesales breakthrough! By providing one concise, easy-to-read chapter for each daily coffee break, Stephan Schiffman’s Telesales, Second Edition has the power to transform your career and help you post noticeable increases in your numbers in just ten working days and transform your career after a mere twenty-one. Stephan Schiffman has coached thousands of sales teams across the country to improve their telesales performance. He knows exactly what works and doesn’t, and in this completely revised second edition, he shares with you all of his insider’s secrets, including how to: Master the five ways you can increase your income Track your numbers . . . and use them to your advantage Evaluate your performance effectively . . . so you hit your own goals Gain control of the call Leave effective phone messages Use "how" and "why" questions to your advantage Learn what’s going on in the prospect’s world Understand the four types of negative responses . . . and find out how to get past each one Turn small adjustments in your performance into large income gains By spending just minutes a day with this one clear, concise book, you can learn everything from creating a script; to recognizing when not calling a prospect can increase your sales productivity, to practicing the ten traits of world class salespeople. In this highly competitive world where the obstacles against telemarketers continue to become increasingly daunting, you can’t afford not to have these tools in your sales arsenal!