Building Trust And Constructive Conflict Management In Organizations

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Building Trust And Constructive Conflict Management In Organizations
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Author : Patricia Elgoibar
language : en
Publisher: Springer
Release Date : 2016-06-24
Building Trust And Constructive Conflict Management In Organizations written by Patricia Elgoibar and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-24 with Psychology categories.
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Conflict Management For Managers
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Author : Susan S. Raines
language : en
Publisher: John Wiley & Sons
Release Date : 2012-12-14
Conflict Management For Managers written by Susan S. Raines and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-14 with Business & Economics categories.
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Shaping Inclusive Workplaces Through Social Dialogue
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Author : Alicia Arenas
language : en
Publisher: Springer
Release Date : 2017-10-14
Shaping Inclusive Workplaces Through Social Dialogue written by Alicia Arenas and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-14 with Psychology categories.
This book presents Social Dialogue as a social innovation strategy for managing diversity at any step of the human resource circle. It showcases empirical research on how to improve open dialogue and constructive negotiations between management, trade unions and employee representatives using multi-disciplinary perspectives from psychology, business, law, gender studies, sociology and management. This book delivers the latest research to promote a change of attitudes, behaviors and competences on diversity and social inclusion, and develop effective organizational responses in terms of policies and procedural aspects to improve inclusion of vulnerable groups at work. The authors and editors explain effective development tools for an inclusive workplace through Social Dialogue, showing that it is possible to achieve this by integrating values, policies and practices at organizational level. The diversity of contributions from different organizational contexts, countries and cultures results in this being a valuable book for a wide range of scientists, researchers, students and human resource managers as they seek to shape inclusive workplaces through Social Dialogue.
Perspectives In Human Resources
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Author : Satyajit Chakrabarti
language : en
Publisher: Taylor & Francis
Release Date : 2024-01-25
Perspectives In Human Resources written by Satyajit Chakrabarti and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-25 with Business & Economics categories.
This book takes a practical approach to human resource management (HRM), providing practising managers, researchers, and students with a framework for developing and implementing human-centred HR strategies. Enabling human-centred HRM approaches allows businesses and industries to implement suitable processes and systems which keep their employees’ wellbeing in mind and build sustainable workforces, and organisations. The book focuses on the use of numerous tools in HR analytics and their application across disciplines and industries. Using empirical data, review of existing research, and case studies, the chapters in the volume look at the organisational processes and performance of various HRM strategies and explore themes such as diversity and inclusiveness in the workplace, organisational culture, inclusive leadership, non-verbal communication, cross-cultural management, work-life balance, and the focus on the physical and emotional wellbeing of employees. Part of Contemporary Management Practices series, this book will be useful to practising managers, researchers, and students of human resource management, organizational studies, business studies, psychology, and behavioural sciences.
The Conflict Positive Organization
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Author : Dean Tjosvold
language : en
Publisher: Reading, Mass. ; Don Mills, Ont. : Addison-Wesley Publishing Company
Release Date : 1991
The Conflict Positive Organization written by Dean Tjosvold and has been published by Reading, Mass. ; Don Mills, Ont. : Addison-Wesley Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Business & Economics categories.
Conflict Management And Mediation
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Author : Martin C. Euwema
language : en
Publisher: Edward Elgar Publishing
Release Date : 2024-05-02
Conflict Management And Mediation written by Martin C. Euwema and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-05-02 with Business & Economics categories.
This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Specially designed for practical use, it integrates theories and models of conflict with cutting-edge practical research and outlines the diverse skills and strategies necessary for competent conflict management.
Augmenting Employee Trust And Cooperation
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Author : Andrei O. J. Kwok
language : en
Publisher: Springer Nature
Release Date : 2021-06-01
Augmenting Employee Trust And Cooperation written by Andrei O. J. Kwok and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-01 with Business & Economics categories.
This book is an essential guide for academics and practitioners to understand employees’ differences in personality and how best to motivate them accordingly. The authors provide an in-depth perspective of how organizations can better prepare for the new realities of the workplace. Amidst the war for talent and a continually evolving workplace that has reduced employee psychological attachment, employees prefer to be treated as individuals with the expectation of individual recognition and reward. The authors draw from their personal, corporate, and research experience by combining interdisciplinary perspectives (organizational behavior, human resource management, psychology, sociology, economics) to offer holistic insights into individual expectancy and motivation integral to a successful employer-employee interaction. Interestingly, research remains lacking on the effects of excessive extrinsic rewards on trust and cooperation. Hence, this book fulfills significant gaps in vital areas that existing studies have not yet sufficiently addressed. These areas are psychological contract, excessive extrinsic rewards, and individual differences in personality (locus of control and general trust). The authors use scenario-based laboratory experiments to examine the moderating effects of locus of control and general trust that underscore employee expectations. The differential effects contribute to insight on behavioral outcomes in the workplace that result from employee perception, personality, and intention towards the provision of rewards. Consequently, the book dispels the discrepancies between economists and psychologists about the efficacy of rewards. Findings demonstrate that although excessive extrinsic rewards augment all employees’ trust and cooperation, it is vital for employers to reward selectively those who are most deserving. Findings offer a deeper understanding of the saliency, efficacy, and judiciousness of excessive extrinsic rewards. Employers will benefit by understanding how best to tailor rewards to motivate each employee.
National Counselor Exam Nce And Counselor Preparation Comprehensive Exam Cpce
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Author : KaRae' NMK Powers-Carey
language : en
Publisher: Springer Publishing Company
Release Date : 2023-03-03
National Counselor Exam Nce And Counselor Preparation Comprehensive Exam Cpce written by KaRae' NMK Powers-Carey and has been published by Springer Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-03-03 with Education categories.
Designed to bolster CPCE and NCE exam success on the first try, this unique study guide takes the mystery out of exam preparation by providing concrete strategies for mastering essential information, end-of-chapter quizzes providing prompt reinforcement of content, two full-length exams mirroring the NCE and CPCE in format and breadth, and proven tactics for mitigating test anxiety. The resource is organized around the latest exam outline from the NBCC so that candidates can focus on the information needed to pass the exam. Sample questions specific to chapter content are dissected to guide readers step-by-step toward a correct response, and comprehensive rationales for both correct and incorrect answers enable users to navigate “distractor” pitfalls. The book offers an extensive review of clinical mental health counseling CACREP Common Core Areas and NBCC work behavior domains to align with chapter content. Outstanding features of this top-notch study guide include overviews of the CPCE and NCE exams and detailed and highlighted differences between work behaviors and the eight core-areas for professional clinical mental health counseling. Each chapter covers everything you need to know to pass the exam and includes end-of-chapter questions to check your knowledge. The review concludes with two full-length practice tests to get you ready for exam day. With 750 practice questions, detailed review content and answer rationales, this study aid empowers you with the tools and materials to study your way and the confidence to pass the first time, guaranteed! Know that you're ready. Know that you'll pass with Springer Publishing Exam Prep. Key Features: Reflects the latest exam content outlines Provides a comprehensive yet concise review of essential knowledge for the exam Helps students to understand and master content via learning objectives, summary points, and chapter quizzes Boosts student confidence with multiple test-taking strategies specific to the exam Includes end-of-chapter Q&A and two full-length practice tests with detailed rationales Identifies the related CACREP core area and NBCC domains for each rationale Boosts your confidence with a 100% pass guarantee For 70 years, it has been our greatest privilege to prepare busy practitioners like you for professional certification and career success. Congratulations on qualifying to sit for the exam. Now let's get you ready to pass! The Council for Accreditation of Counseling and Related Educational Programs does not sponsor or endorse this resource, nor does it have a proprietary relationship or other affiliation with Springer Publishing Company. The National Board for Certified Counselors does not sponsor or endorse this resource, nor does it have a proprietary relationship or other affiliation with Springer Publishing Company.
An Introduction To Work And Organizational Psychology
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Author : Nik Chmiel
language : en
Publisher: John Wiley & Sons
Release Date : 2017-03-08
An Introduction To Work And Organizational Psychology written by Nik Chmiel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-08 with Psychology categories.
The latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject. Third edition of a classic textbook offering a complete introduction to work and organizational psychology for undergraduate and graduate students with no prior knowledge of the field An innovative new six part structure with two-colour presentation focuses the core material around issues that are either Job-Focused, Organization-Focused, or People-Focused Each chapter title is a question designed to engage readers in understanding work and organizational psychology whilst simultaneously inviting discussion of key topics in the field The third edition introduces two new co-editors in Franco Fraccaroli from Italy and Magnus Sverke, who join Nik Chmiel and will increase relevance and appeal for European students
Work And Employment Relations In Southern Europe
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Author : Carlos J. Fernández Rodríguez
language : en
Publisher: Edward Elgar Publishing
Release Date : 2023-06-01
Work And Employment Relations In Southern Europe written by Carlos J. Fernández Rodríguez and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-01 with Business & Economics categories.
Positioning industrial relations in a discussion that is sensitive to broader political, historical, and ideological tensions, this insightful book offers reflections on the politics of de-regulation that have developed in southern European work and employment relations over the past 20 years.