Complaining In English And German A Comparison Of Complaint Strategies In Context Of Power And Gender
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Complaining In English And German A Comparison Of Complaint Strategies In Context Of Power And Gender
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Author : Regina Everinghoff
language : en
Publisher: GRIN Verlag
Release Date : 2004-01-30
Complaining In English And German A Comparison Of Complaint Strategies In Context Of Power And Gender written by Regina Everinghoff and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-01-30 with Literary Collections categories.
Seminar paper from the year 2003 in the subject English Language and Literature Studies - Comparative Literature, grade: 3+ (C+), University of Münster (English Department WWU Münster), course: Speech Science, language: English, abstract: This research on speech acts was carried out at the University of Muenster during a linguistic seminar on cross-cultural communication. As already expressed in the title, this paper deals with complaints and furthermore with complaint strategies. A more detailed description of the circumstances and method of the research will be given further below. In order to find out about different complaint strategies the context in which complaints are uttered will be closer looked at and also the way in which complaints are expressed. It seems therefore necessary, after an outline of what is going to be discussed in this paper, to provide the reader with a short introduction on complaints. Furthermore, an overview of the research field on complaints will be presented in the introduction. The main part of this paper will include the formulation of two hypothesis which form the basis of this project and therefore will be tested throughout this paper. In a next step, the context of this project will be closer looked at and also the method of collecting the data. Furthermore, the different scenarios of the applied “Discourse Completion Test” (DCT)(Appendix 1 and 2) are going to be presented and commented for a better understanding of this project. By then, the reader will have been provided with all necessary background information on this research project and the actual analysis of the collected data can be advanced. With the three formulated hypothesis in mind, our six scenarios will be examined and evaluated according to several categories, such as the level of directness in the headact, the use of downgraders and the number of supportive moves applied in the complaint strategy. The different numbers will be illustrated by help of several tables and figures in order to point out relations and differences between the chosen categories. After this, the results will be discussed on the basis of the earlier formulated hypothesis which will either be confirmed or falsified. Here, we will also try to compare our results to previous findings. Finally, a conclusion will provide a brief summary of what was found out and possibly provide some aspects for further research. If possible, since the project was carried out in the context of teaching English at school, conclusions for the language classroom will be drawn.
Los Angeles Magazine
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Author :
language : en
Publisher:
Release Date : 2003-11
Los Angeles Magazine written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-11 with categories.
Los Angeles magazine is a regional magazine of national stature. Our combination of award-winning feature writing, investigative reporting, service journalism, and design covers the people, lifestyle, culture, entertainment, fashion, art and architecture, and news that define Southern California. Started in the spring of 1961, Los Angeles magazine has been addressing the needs and interests of our region for 48 years. The magazine continues to be the definitive resource for an affluent population that is intensely interested in a lifestyle that is uniquely Southern Californian.
Linguistics And Language Behavior Abstracts
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Author :
language : en
Publisher:
Release Date : 2008-02
Linguistics And Language Behavior Abstracts written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-02 with Language and languages categories.
Mean Girls At Work How To Stay Professional When Things Get Personal
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Author : Katherine Crowley
language : en
Publisher: McGraw Hill Professional
Release Date : 2012-11-02
Mean Girls At Work How To Stay Professional When Things Get Personal written by Katherine Crowley and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-02 with Business & Economics categories.
One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento
Speech Acts Across Cultures
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Author : Susan Gass
language : en
Publisher: Walter de Gruyter
Release Date : 2009-09-24
Speech Acts Across Cultures written by Susan Gass and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-24 with Language Arts & Disciplines categories.
This book investigates the notion of Speech Act from a cross-cultural perspective. The starting point for this book is the assumption that speech acts are realized from culture to culture in different ways and that these differences may result in communication difficulties that range from the humorous to the serious. Importantly, a recurring theme in this volume has to do with the need to verify the form, the function and the constraining variables of speech acts as a prerequisite for dealing with them in the classroom. The book deals with three major areas of Speech Act research: 1) Methodological Issues, 2) Speech Acts in a second language, and 3) Applications. In the first section authors discuss general issues of methodology and present data in an effort to detail the efficacy of different methodologies. Research clearly shows the effect of methodology on the results. This section is followed by a discussion of specific speech acts, including speech acts and strategy use that have as their goal the creation and maintenace of solidarity (i.e. greetings, compliments, apologies) and speech acts that involve face-threatening acts (i.e.complaints, favor-asking, suggestions). In the final section, authors consider applications of speech act research within the context of advertising and business relationships.
Arts Humanities Citation Index
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Author :
language : en
Publisher:
Release Date : 2000
Arts Humanities Citation Index written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Arts categories.
The Handbook Of Intercultural Discourse And Communication
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Author : Christina Bratt Paulston
language : en
Publisher: John Wiley & Sons
Release Date : 2014-09-15
The Handbook Of Intercultural Discourse And Communication written by Christina Bratt Paulston and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-15 with Language Arts & Disciplines categories.
The Handbook of Intercultural Discourse and Communication brings together internationally-renowned scholars from a range of fields to survey the theoretical perspectives and applied work, including example analyses, in this burgeoning area of linguistics. Features contributions from established researchers in sociolinguistics and intercultural discourse Explores the theoretical perspectives underlying work in the field Examines the history of the field, work in cross-cultural communication, and features of discourse Establishes the scope of this interdisciplinary field of study Includes coverage on individual linguistic features, such as indirectness and politeness, as well as sample analyses of IDC exchanges
Professional Discourse
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Author : Kenneth Kong
language : en
Publisher: Cambridge University Press
Release Date : 2014-08-14
Professional Discourse written by Kenneth Kong and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-14 with Business & Economics categories.
Using a wide range of examples, this book examines the discourse of professional writing and its important role in society.
Interlanguage Pragmatics
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Author : Anna Trosborg
language : en
Publisher: Walter de Gruyter
Release Date : 2011-05-03
Interlanguage Pragmatics written by Anna Trosborg and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-03 with Language Arts & Disciplines categories.
Interlanguage Pragmatics: Requests, Complaints and Apologies (Studies in Anthropological Linguistics).
Contrastive Pragmatics
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Author : Wieslaw Oleksy
language : en
Publisher: John Benjamins Publishing
Release Date : 1989-01-01
Contrastive Pragmatics written by Wieslaw Oleksy and has been published by John Benjamins Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989-01-01 with Language Arts & Disciplines categories.
This volume deals with a variety of pragmatic issues involved in cross-language and interlanguage studies as well as second-language acquisition and cross-cultural studies. Part I contains papers dealing with general issues stemming from contrastive work, for example, the question of tertium comparationis and its place in the development of contrastive studies as well as the applicability of generalizations proposed by speech-act theorists in contrasting concrete languages and cultures. The second part tackles a number of pragmatic issues involved in second-language learners' written productions, classroom discourse, as well as more general questions pertaining to pragmatic errors and learners' interlanguage. An Index of terms and an Index of names complete the volume.