Cruise Operations Management
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Cruise Operations Management
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Author : Philip Gibson
language : en
Publisher: Elsevier
Release Date : 2006
Cruise Operations Management written by Philip Gibson and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Cruise lines categories.
'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.
Cruise Operations Management
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Author : Philip Gibson
language : en
Publisher: Routledge
Release Date : 2012-02-01
Cruise Operations Management written by Philip Gibson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-01 with Travel categories.
Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.
Cruise Operations Mangement
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Author : Philip Gibson
language : en
Publisher:
Release Date : 2019
Cruise Operations Mangement written by Philip Gibson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Cruise lines categories.
Cruise Operations Management
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Author :
language : en
Publisher:
Release Date : 2023
Cruise Operations Management written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023 with categories.
The Business And Management Of Ocean Cruises
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Author : Michael Vogel, Alexis Papathanassis and Ben Wolber
language : en
Publisher: CABI
Release Date : 2012
The Business And Management Of Ocean Cruises written by Michael Vogel, Alexis Papathanassis and Ben Wolber and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Cruise lines categories.
This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.
A Complete Guide To Cruise Ship Operations And Management
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Author : Dean Parker
language : en
Publisher:
Release Date : 2023
A Complete Guide To Cruise Ship Operations And Management written by Dean Parker and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023 with Cruise lines categories.
The Business And Management Of Ocean Cruises
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Author : Michael Vogel
language : en
Publisher: CABI
Release Date : 2012
The Business And Management Of Ocean Cruises written by Michael Vogel and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.
After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.
Cruise Management
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Author : Alexis Papathanassis
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-11-03
Cruise Management written by Alexis Papathanassis and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-03 with Business & Economics categories.
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.
Cruise Business Development
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Author : Alexis Papathanassis
language : en
Publisher: Springer
Release Date : 2016-04-20
Cruise Business Development written by Alexis Papathanassis and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-20 with Business & Economics categories.
This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention. Safety and risk issues are a central theme, as well as the cruise sector’s environmental and socio-economic impacts. Lastly, the book considers the increasing size of cruise vessels and the accompanying standardisation of facilities and itineraries, in conjunction with the hybridisation of cruise passengers in connection with expanding the competitive boundaries and intensity of competition in the cruise sector. The book approaches these issues as more than a mere public relations campaign, recognising the fact that they have since become the very essence of strategic cruise business development.
Cruise Ship Tourism 2nd Edition
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Author : Ross Dowling
language : en
Publisher: CABI
Release Date : 2017-01-25
Cruise Ship Tourism 2nd Edition written by Ross Dowling and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-25 with Business & Economics categories.
Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.