Data Envelopment Analysis In The Service Sector
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Productivity Analysis In The Service Sector With Data Envelopment Analysis
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Author : Necmi Kemal Avkiran
language : en
Publisher:
Release Date : 2006
Productivity Analysis In The Service Sector With Data Envelopment Analysis written by Necmi Kemal Avkiran and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Industrial productivity categories.
Service Productivity Management
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Author : H. David Sherman
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-09-10
Service Productivity Management written by H. David Sherman and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-09-10 with Business & Economics categories.
Service Productivity Management is an in-depth guide to using the most powerful available benchmarking technique to improve service organization performance - Data Envelopment Analysis (DEA). (1) It outlines the use of DEA as a benchmarking technique. (2) It identifies high costs service units. (3) It isolates specific changes to each service unit to elevate their performance to the best practice services level providing high quality service at low cost. (4) And most important, it guides the improvement process. The discussion and methods are all supported by case-study applications to organizations that have sought and have successfully improved its performance. The techniques discussed in the book are accessible to any and all managers with access to Microsoft® Excel spreadsheet software (Excel).
Handbook On Data Envelopment Analysis
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Author : William W. Cooper
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-08-23
Handbook On Data Envelopment Analysis written by William W. Cooper and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-23 with Business & Economics categories.
This handbook covers DEA topics that are extensively used and solidly based. The purpose of the handbook is to (1) describe and elucidate the state of the field and (2), where appropriate, extend the frontier of DEA research. It defines the state-of-the-art of DEA methodology and its uses. This handbook is intended to represent a milestone in the progression of DEA. Written by experts, who are generally major contributors to the topics to be covered, it includes a comprehensive review and discussion of basic DEA models, which, in the present issue extensions to the basic DEA methods, and a collection of DEA applications in the areas of banking, engineering, health care, and services. The handbook's chapters are organized into two categories: (i) basic DEA models, concepts, and their extensions, and (ii) DEA applications. First edition contributors have returned to update their work. The second edition includes updated versions of selected first edition chapters. New chapters have been added on: different approaches with no need for a priori choices of weights (called “multipliers) that reflect meaningful trade-offs, construction of static and dynamic DEA technologies, slacks-based model and its extensions, DEA models for DMUs that have internal structures network DEA that can be used for measuring supply chain operations, Selection of DEA applications in the service sector with a focus on building a conceptual framework, research design and interpreting results.
Data Envelopment Analysis In The Service Sector
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Author : Georg Westermann
language : de
Publisher: Springer-Verlag
Release Date : 2013-09-03
Data Envelopment Analysis In The Service Sector written by Georg Westermann and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-09-03 with Business & Economics categories.
This volume emphasizes the possibilities to adjust and develop the methodology of Data Envelopment Analysis in order to meet the requirements of the service sector.
Data Envelopment Analysis In The Financial Services Industry
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Author : Joseph C. Paradi
language : en
Publisher: Springer
Release Date : 2017-11-21
Data Envelopment Analysis In The Financial Services Industry written by Joseph C. Paradi and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-21 with Business & Economics categories.
This book presents the methodology and applications of Data Envelopment Analysis (DEA) in measuring productivity, efficiency and effectiveness in Financial Services firms such as banks, bank branches, stock markets, pension funds, mutual funds, insurance firms, credit unions, risk tolerance, and corporate failure prediction. Financial service DEA research includes banking; insurance businesses; hedge, pension and mutual funds; and credit unions. Significant business transactions among financial service organizations such as bank mergers and acquisitions and valuation of IPOs have also been the focus of DEA research. The book looks at the range of DEA uses for financial services by presenting prior studies, examining the current capabilities reflected in the most recent research, and projecting future new uses of DEA in finance related applications.
Modeling Data Irregularities And Structural Complexities In Data Envelopment Analysis
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Author : Joe Zhu
language : en
Publisher: Springer Science & Business Media
Release Date : 2007-06-08
Modeling Data Irregularities And Structural Complexities In Data Envelopment Analysis written by Joe Zhu and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-06-08 with Business & Economics categories.
In a relatively short period of time, data envelopment analysis (DEA) has grown into a powerful analytical tool for measuring and evaluating performance. DEA is computational at its core and this book is one of several Springer aim to publish on the subject. This work deals with the micro aspects of handling and modeling data issues in DEA problems. It is a handbook treatment dealing with specific data problems, including imprecise data and undesirable outputs.
Perspectives On Global Development 2014 Boosting Productivity To Meet The Middle Income Challenge
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2014-07-02
Perspectives On Global Development 2014 Boosting Productivity To Meet The Middle Income Challenge written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-02 with categories.
In this book, competitiveness is viewed as a multifaceted concept comprising aspects of the economy and society needed to implement change and move toward sustainable convergence.
Productivity In Singapore S Retail And Food Services Sectors Contemporary Issues
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Author : Mun Heng Toh
language : en
Publisher: World Scientific
Release Date : 2016-11-25
Productivity In Singapore S Retail And Food Services Sectors Contemporary Issues written by Mun Heng Toh and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-25 with Business & Economics categories.
The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels.This timely book includes major topics in services productivity in the Singapore context, with emphasis on Retail and Food Services. Topics covered include the key productivity levers of the services sectors: holistic productivity measurement framework, effective entrepreneurship, manpower management, promotion by social media, marketing, costing process and accounting sophistication. These areas are explored through literature reviews and in-depth interviews with companies and consumers. The chapters also include recommendations for policy makers and industry stakeholders. Written in a simple and accessible manner, this book will serve as an insightful guide to researchers, policy-makers, industry practitioners and enterprises and those who are keen to learn from the Singapore experience.
Data Envelopment Analysis And Its Applications To Management
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Author : Vincent Charles
language : en
Publisher: Cambridge Scholars Publishing
Release Date : 2013-02-14
Data Envelopment Analysis And Its Applications To Management written by Vincent Charles and has been published by Cambridge Scholars Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-14 with Business & Economics categories.
Data envelopment analysis (DEA), a non-parametric technique, has emerged as a popular management tool for measuring the performance of a set of entities, known as decision making units. This book, Data Envelopment Analysis and Its Applications to Management, is a collection of contributions from DEA experts from various countries. It covers a wide range of research papers from the theoretical development of DEA to its applications in various sectors such as economy, banking, education, revenue management, sports, branch networks, cities, and live stock production systems. The book is useful for researchers as well as practitioners who intend to apply DEA to their strategic and managerial decisions.
Managing Service Productivity
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Author : Ali Emrouznejad
language : en
Publisher: Springer
Release Date : 2014-07-31
Managing Service Productivity written by Ali Emrouznejad and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-31 with Business & Economics categories.
This volume describes how frontier efficiency methodologies such as Data Envelopment Analysis (DEA) and other techniques such as multi-criteria decision making can help service industries to improve their performance by providing a ranking of best-practice efficient service units and by identifying sources of inefficiency for each service unit. It explains how they can be used to determine potential improvement targets for each of the inefficient service units, to identify peers for each service organization and to provide a basis for continuous performance improvement. Presenting applications in a variety of industries, this book will be useful for the service management to improve service productivity, profitability, sustainability and quality and effectiveness of service deliveries. A free trial version of the World’s leading Data Envelopment Analysis Software (PIM-DEA) is available for readers of this book.