Document Delivery Systems In Arl Libraries
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Document Delivery Systems In Arl Libraries
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Author : Association of Research Libraries. Systems and Procedures Exchange Center
language : en
Publisher: Association of Research Libr
Release Date : 1982
Document Delivery Systems In Arl Libraries written by Association of Research Libraries. Systems and Procedures Exchange Center and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1982 with Academic libraries categories.
Document Delivery Systems In Arl Libraries
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Author :
language : en
Publisher:
Release Date : 1982
Document Delivery Systems In Arl Libraries written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1982 with Academic libraries categories.
Document Delivery Systems In Arl Libraries 1982
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Author : Systems and Procedures Exchange Center (Spec)
language : en
Publisher:
Release Date : 1987
Document Delivery Systems In Arl Libraries 1982 written by Systems and Procedures Exchange Center (Spec) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1987 with categories.
Uses Of Document Delivery Services
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Author :
language : en
Publisher: Association of Research Libr
Release Date : 1994
Uses Of Document Delivery Services written by and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Academic libraries categories.
Covers various aspects of document delivery services in several American academic libraries, including information on selection policies and procedures, annual reports, evaluations and statistics, document delivery suppliers and pilot projects.
Outsourcing Library Operations In Academic Libraries
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Author : Claire-Lise Benaud
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 1998-07-15
Outsourcing Library Operations In Academic Libraries written by Claire-Lise Benaud and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-07-15 with Language Arts & Disciplines categories.
As outsourcing becomes more commonplace in libraries, the need for a authoritative guide becomes indisputable. This book, designed to give librarians a broad understanding of outsourcing issues in academic libraries, synthesizes prevailing theories on the topic and describes current outsourcing practices in all areas of librarianship. After a historical overview and a detailed analysis of the pros and cons of outsourcing, the authors outline the steps for planning and implementing a successful outsourcing program. Individual chapters cover collection development, acquisitions and serials management, cataloging, retrospective conversion, authority control, preservation, and public services and systems. A special feature of the book is a detailed survey of more than 200 academic research libraries and other academic libraries about outsourcing practices.
Interlibrary Loan Document Delivery And Customer Satisfaction
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Author : Pat Weaver-Meyers
language : en
Publisher: Psychology Press
Release Date : 1996
Interlibrary Loan Document Delivery And Customer Satisfaction written by Pat Weaver-Meyers and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Language Arts & Disciplines categories.
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems.Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional servicesInterlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one's own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Organization Of Document Collections And Services
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Author : Judy Horn
language : en
Publisher: Association of Research Libr
Release Date : 1998
Organization Of Document Collections And Services written by Judy Horn and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Academic libraries categories.
The Role Of Arl Libraries In Extension Outreach
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Author :
language : en
Publisher: Association of Research Libr
Release Date : 1998
The Role Of Arl Libraries In Extension Outreach written by and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Academic libraries categories.
Impact Of Technology On Resource Sharing
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Author : Thomas C Wilson
language : en
Publisher: CRC Press
Release Date : 1993-04-29
Impact Of Technology On Resource Sharing written by Thomas C Wilson and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-04-29 with Language Arts & Disciplines categories.
Here is an outstanding critical analysis of the impact groundbreaking technologies, both new and established, have had on resource sharing in the information industry. It offers a unique opportunity to explore the possibilities of resource sharing in the electronic information age, beyond the narrow scope of interlibrary loan. This highly selective book not only assesses the technologies that have had a profound impact on resource sharing, it also considers the political, philosophical, social, financial, legal, managerial, and attitudinal issues they have affected. Technologies that hold great promise for revolutionizing interlibrary cooperation on various levels have been included in this important analysis. Impact of Technology on Resource Sharing fosters an in-depth understanding of these technologies by including chapters that range from descriptive analyses of particular projects to philosophical discussions of the challenges of change. It questions traditional assumptions while providing an opportunity to examine the practical technological options available to libraries today and in the near future. This thought-provoking book introduces beginning level library professionals to the changes technological innovations have caused in resource sharing. For more advanced professionals, it is a valuable review of several areas of technology and resource sharing including: CD-ROM union catalogs collection analysis using the OCLC/AMIGOS CD local integrated systems national bibliographic databases/utilities large-scale system interconnection Z39.50 Internet/NREN networking high schools political/social impediments to resource sharing financial issues of resource sharing history of library networking Public service, technical service, and systems librarians will gain a better understanding of technical issues in language that is easy to understand. Library administrators will benefit from the review of issues important to the management and decision making process for the future of interlibrary cooperation and sharing.
The Evaluation And Measurement Of Library Services
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Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2017-10-27
The Evaluation And Measurement Of Library Services written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-27 with Language Arts & Disciplines categories.
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.