Frameworks Voor It Management
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Frameworks Voor It Management
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Author : itSMF International
language : nl
Publisher: Van Haren
Release Date : 2007-10-26
Frameworks Voor It Management written by itSMF International and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-10-26 with Architecture categories.
Dit boek behandelt alle belangrijke frameworks en standaarden die van belang zijn voor IT managers. Ondanks het pocket-formaat bestrijkt deze titel een groot aantal onderwerpen
Bisl A Framework For Business Information Management 2nd Edition
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Author : Frank van Outvorst
language : en
Publisher: Van Haren
Release Date : 2012-01-01
Bisl A Framework For Business Information Management 2nd Edition written by Frank van Outvorst and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-01 with Architecture categories.
Note: This book is available in several languages: Dutch, English. For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. This book describes a process framework for business information management: the Business Information Services Library (BiSL®) a public domain standard that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL). BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insight into all of the primary processes within their field of operations and into the relationship between the various processes. It offers a starting point for the improvement of these processes using best practices, amongst other things, and it provides uniform terminology. This book explains BiSL, a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explains how the framework BiSL can help to improve business processes and the alignment of business and IT. Additional Training material is available for free for APMG accredited trainers. If you want to have this sent to you, please send an e-mail to: info@vanharen.net Click here for an overview of the second of BiSL, the ASL BiSL Foundation s Business Information Services Library. https://www.youtube.com/watch?v=zABBrno62uo
Toward Corporate It Standardization Management Frameworks And Solutions
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Author : van Wessel, Robert
language : en
Publisher: IGI Global
Release Date : 2010-02-28
Toward Corporate It Standardization Management Frameworks And Solutions written by van Wessel, Robert and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-28 with Computers categories.
"Given the limitations and uncertainties in the field of IT standardization and standards, this book focuses on the effects of IT standardization and IT standards on a company"--Provided by publisher.
Defining It Success Through The Service Catalog
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Author : Bill Fine
language : en
Publisher: Van Haren
Release Date : 2007-02-12
Defining It Success Through The Service Catalog written by Bill Fine and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-12 with Architecture categories.
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Abc Of Ict
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Author : Jan Schilt
language : en
Publisher: Van Haren
Release Date : 2008-10-03
Abc Of Ict written by Jan Schilt and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-03 with Architecture categories.
ABC is like an iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage to your organization, or more importantly, your business! With growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or culture issues. This book describes what ABC is, why it is important and gives practical cases and examples in dealing with ABC issues. The book contains more than 35 case examples from industry experts and practitioners on what they have done to solve specific ABC issues. The book can be used in combination with the ABC of ICT card set for creating awareness, assessing your own worst practices and taking your first practical steps in solving them. This book provides a valuable addition on top of ITIL publications on how to ensure ITSM improvement programs can and do deliver lasting value
Bisl 4th Edition Foundation Courseware
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Author : Frank Outvorst
language : en
Publisher: Van Haren
Release Date : 2025-02-13
Bisl 4th Edition Foundation Courseware written by Frank Outvorst and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-13 with Architecture categories.
#html-body [data-pb-style=Y9JSJPK]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}BiSL®, Business Information Services Library, is the framework for business information management. Since the introduction of BiSL, the model has become the standard in Business Information Management (BIM). BiSL offers a structure and guideline for BIM. BiSL establishes connections between operational information management and strategic information management and provides tools for the (further) professionalization of business information management. All these topics are covered in this training material, which supports the preparation for various official BiSL exams such as those of APMG-international (BiSL Foundation), EXIN (Business information management) and Van Haren Certify (BiSL Foundation). The BiSL Foundation exam. In combination with the explanations of the training materials by your instructor, you can prepare optimally for the exam. This training addresses the principles of BiSL and the process framework defined by BiSL. The principles and the framework as a whole, the executive processes (divided into usage management, functionality management, and connecting processes), the controlling processes, and the directive processes are discussed. There is ample opportunity for the exchange of experiences, always returning to the theory. The courseware consists of: handouts, exercises, articles, and a practice exam. Target audience: information management, functional management employees, and IT professionals who want to better understand the demand side.
The Ism Method Version 3
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Author : Jan van Bon
language : en
Publisher: Van Haren
Release Date : 2017-06-30
The Ism Method Version 3 written by Jan van Bon and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-30 with Architecture categories.
This book describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way. In the book, the lessons of 30 years are used to put an end to the chaos and complexity of ineffective ITSM projects. Based on simple paradigms, a single and compact solution is described for the integrated service management with People, Process and Product. This is not achieved by setting ITIL or ASL aside, but by rearranging the many valuable elements of these frameworks into a simple logical structure, and filling the gaps. Although the paradigms are explained extensively in the book, the solution is very practical and has been proven in recent years in dozens of projects with small and large organizations. This publication describes the implementation method, with a strong focus on quality assurance and cultural change, a comprehensive definition list, and an example of a compact process model.
Bisl Een Framework Voor Business Informatiemanagement 4de Editie
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Author : F. van Outvorst
language : nl
Publisher: Van Haren
Release Date : 2024-07-01
Bisl Een Framework Voor Business Informatiemanagement 4de Editie written by F. van Outvorst and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-01 with Architecture categories.
BiSL®, Business Information Services Library, is het framework voor business informatiemanagement. Dit boek is de officiële beschrijving van BiSL 4de editie. BiSL 4de editie is met name een grafische update en wijkt inhoudelijk niet essentieel af van BiSL 3de editie (2020). Daarmee is het framework ‘upwards compatible’. De kern is hetzelfde gebleven: BiSL geeft invulling aan de processen en activiteiten die noodzakelijk zijn om de informatievoorziening te sturen vanuit de business, dat wil zeggen vanuit gebruikers- en bedrijfsoptiek. Het is een samenhangend framework, met aandacht voor zowel uitvoerende, sturende als richtinggevende processen, alsmede voor de onderlinge relaties. In dit boek worden het BiSL-framework en de processen daarbinnen beschreven. Het biedt uitgebreide uitleg van alle aspecten en geeft handvatten om er zelf in de eigen organisatie mee aan de slag te gaan. Het boek is geschreven voor o.a. business informatiemanagers, functioneel beheerders, informatiemanagers, systeemeigenaren, CIO’s, businessmanagers en -consultants en is het officiële studieboek voor het BiSL Foundation examen. Officieel erkende BiSL Foundation examens worden aangeboden door Van Haren Certify, APMG en EXIN. BiSL® is een public domain standaard en wordt, samen met het gelijksoortig opgezette framework ASL, Application Services Library, beheerd door de KNVI interessegroep Open Standaarden. Deze groep heeft de activiteiten overgenomen van de ASL BiSL Foundation; zij werkt samen met gelijkgestemde organisaties die professionaliteit van business informatiemanagement en applicatiemanagement hoog in het vaandel dragen. De KNVI interessegroep Open Standaarden biedt een platform voor uitwisseling van ervaringen en publicatie van aanvullende best practices en is verantwoordelijk voor de verdere ontwikkeling en het uitdragen van het gedachtegoed van BiSL.
Ict Governance Management And Organization
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Author : Theo Thiadens
language : en
Publisher: Lulu.com
Release Date : 2008-09-30
Ict Governance Management And Organization written by Theo Thiadens and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-30 with Business & Economics categories.
Governing, managing and organizing the supply and demand for IT is the subject of this book. The book consists of five parts. These parts are the basic concepts, organizing IT demand and supply, governing and controlling IT, aspects of IT governance and management, and IT governance and management, which in the future will often use IT platforms.
The Efqm Excellence Model For Assessing Organizational Performance
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Author : Chris Hakes
language : en
Publisher: Van Haren
Release Date : 2007-07-05
The Efqm Excellence Model For Assessing Organizational Performance written by Chris Hakes and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-05 with Architecture categories.
The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual European Excellence Award . It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress identify and share good management practices, both internally and externally anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements ( criterion parts ) of the EFQM Excellence Model.