Front Office Management
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Hotel Front Office Management
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Author : James A. Bardi
language : en
Publisher: Van Nostrand Reinhold Company
Release Date : 1996
Hotel Front Office Management written by James A. Bardi and has been published by Van Nostrand Reinhold Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Hotel management categories.
Written by a highly regarded, well-known figure in the field. Features a clear and accessible writing style. Contains new sections on the use of technology in the front office.
Front Office Management
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Author : S K Bhatnagar
language : en
Publisher: Frank Brothers
Release Date : 2011
Front Office Management written by S K Bhatnagar and has been published by Frank Brothers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Office management categories.
Concepts Of Front Office Management
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Author : Chakravarti
language : en
Publisher: APH Publishing
Release Date : 2006
Concepts Of Front Office Management written by Chakravarti and has been published by APH Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Hotel management categories.
Front Office Management In Hospitality Lodging Operations
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Author : Matt A. Casado
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2014-03-19
Front Office Management In Hospitality Lodging Operations written by Matt A. Casado and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-19 with Hotel front desk personnel categories.
An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.
Front Office Management For The Veterinary Team
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Author : Heather Prendergast
language : en
Publisher: Saunders
Release Date : 2015
Front Office Management For The Veterinary Team written by Heather Prendergast and has been published by Saunders this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Animal health technicians categories.
This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.
Managing Front Office Operations
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Author : Michael L. Kasavana
language : en
Publisher: Educational Institute
Release Date : 2013-04-26
Managing Front Office Operations written by Michael L. Kasavana and has been published by Educational Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-26 with Hotel management categories.
Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.
Basic Knowledge Of Front Office Management
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Author : 3G E-learning LLC
language : en
Publisher:
Release Date : 2024
Basic Knowledge Of Front Office Management written by 3G E-learning LLC and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024 with categories.
Principles Of Hotel Front Office Operations
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Author : Sue Baker
language : en
Publisher: Cengage Learning Business Press
Release Date : 2001-11-27
Principles Of Hotel Front Office Operations written by Sue Baker and has been published by Cengage Learning Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-11-27 with Business & Economics categories.
This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.
Hotel Front Office Management
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Author : Lina Raske
language : en
Publisher:
Release Date : 2016-04-01
Hotel Front Office Management written by Lina Raske and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-01 with categories.
The front office is the nerve center of a hotel property. Communications and accounting are two of the most important functions of a front desk operation. Front office/reception is the first place where guests/customers arrive and come in touch with the staff. Front office/reception is the mirror of a hotel. The function of the front office is to directly get in touch with customers. The front office can discover more information about the customer by asking them questions and give answer ask by guest/customer also helping the customers out. Broadly speaking, front office includes roles that affect the right side (revenues) of trading statement of the business. Effective communications--with guests, employees, and other departments of the hotel--are paramount in projecting a hospitable image. Answering guest inquiries about hotel services and other guests, marketing and sales department requests for information on guest room availability, and housekeeping department inquiries concerning guest reservations are but a few of the routine tasks performed almost constantly by a hotel front desk in its role as communications hub. Accounting procedures involving charges to registered and nonregistered hotel guest accounts are also important in the hospitality field. Staff working in the front office can also deal with simple tasks, such as sorting emails and helping on printing and typing tasks. Front office staff needs to use different skills on technologies too, such as using the printers, fax machines and phone. The book Hotel Front Office Management addresses the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications.