Front Office Management
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Front Office Management
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Author : S K Bhatnagar
language : en
Publisher: Frank Brothers
Release Date : 2011
Front Office Management written by S K Bhatnagar and has been published by Frank Brothers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Office management categories.
Concepts Of Front Office Management
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Author : Chakravarti
language : en
Publisher: APH Publishing
Release Date : 2006
Concepts Of Front Office Management written by Chakravarti and has been published by APH Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Hotel management categories.
Front Office Management And Operations
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Author : Linsley T. DeVeau
language : en
Publisher:
Release Date : 1996
Front Office Management And Operations written by Linsley T. DeVeau and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Business & Economics categories.
-Inn Syst front desk simulation reference manual and exercise/Jim Dougan.
Hotel Front Office Management
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Author : James A. Bardi
language : en
Publisher: Wiley
Release Date : 1996-08-26
Hotel Front Office Management written by James A. Bardi and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-08-26 with Business & Economics categories.
This Second Edition has been updated to include a brand new chapter on yield management, plus a human resources chapter refocused to cover current trends in training, employee empowerment, and reducing turnover. In addition, you'll discover how to increase efficiency with today's hospitality technology--from electronic lock to front office equipment.
Hotel Front Office Management
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Author : James A. Bardi
language : en
Publisher: Wiley Global Education
Release Date : 2011-08-24
Hotel Front Office Management written by James A. Bardi and has been published by Wiley Global Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-24 with Business & Economics categories.
Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
Principles Of Hotel Front Office Operations
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Author : Sue Baker
language : en
Publisher: Burns & Oates
Release Date : 2000
Principles Of Hotel Front Office Operations written by Sue Baker and has been published by Burns & Oates this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
A comprehensive textbook covering all aspects of running the front desk of a modern hotel. It emphasizes the technological aspects of running a hotel desk and features illustrations, assessment questions, learning objectives, and a case study that runs through the whole book. This new edition has been revised by Huyton and Baker and there is a lecturer's guide to accompany the text.
Front Office Management In Hospitality Lodging Operations
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Author : Matt A. Casado
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2014-03-19
Front Office Management In Hospitality Lodging Operations written by Matt A. Casado and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-19 with Hotel front desk personnel categories.
An Instructor's Manual is available to institutions adopting the book. Please contact: [email protected] Front Office Management in Hospitality Lodging Operations offers comprehensive coverage of topics related to front office operations, including a review of technologies currently in use, and an array of situations students and professionals re bound to find on the job. Written with the future front office manager in mind, the book allows its users to apply its content with practical case studies presented in each chapter. It is invaluable as both an instructional guide for teachers and as a resource for, lodging professionals, offering the necessary tools to stay competitive in this advancing industry. This practical, easy-to-read text uses a straightforward approach to help solidify and apply information. - Applies a hands-on approach to completing tasks and understanding concepts. - Presents its content in a clear, friendly way instead of being overly academic. - Features operational situations and cases that are discussion-worthy, thought-provoking and challenging. - Includes a chapter in career planning to assist students with finding their post-graduation positions. Students in 4-year, 2-year, and technical hospitality programs as well as industry professionals will find this book worthwhile.
Professional Front Office Management
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Author : Robert Woods
language : en
Publisher: Pearson Higher Ed
Release Date : 2013-10-03
Professional Front Office Management written by Robert Woods and has been published by Pearson Higher Ed this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-03 with Business & Economics categories.
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.
Hotel Front Office Management
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Author : Lina Raske
language : en
Publisher:
Release Date : 2016-04-01
Hotel Front Office Management written by Lina Raske and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-01 with categories.
The front office is the nerve center of a hotel property. Communications and accounting are two of the most important functions of a front desk operation. Front office/reception is the first place where guests/customers arrive and come in touch with the staff. Front office/reception is the mirror of a hotel. The function of the front office is to directly get in touch with customers. The front office can discover more information about the customer by asking them questions and give answer ask by guest/customer also helping the customers out. Broadly speaking, front office includes roles that affect the right side (revenues) of trading statement of the business. Effective communications--with guests, employees, and other departments of the hotel--are paramount in projecting a hospitable image. Answering guest inquiries about hotel services and other guests, marketing and sales department requests for information on guest room availability, and housekeeping department inquiries concerning guest reservations are but a few of the routine tasks performed almost constantly by a hotel front desk in its role as communications hub. Accounting procedures involving charges to registered and nonregistered hotel guest accounts are also important in the hospitality field. Staff working in the front office can also deal with simple tasks, such as sorting emails and helping on printing and typing tasks. Front office staff needs to use different skills on technologies too, such as using the printers, fax machines and phone. The book Hotel Front Office Management addresses the demands for instructing future leaders of the hotel industry. Educators who are preparing professionals for roles as front office managers and general managers in hotels are required to meet the challenges of operations, technology, training, empowerment, and international applications.
Hotel Front Office Management And Operation
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Author : Peter Dukas
language : en
Publisher: WCB/McGraw-Hill
Release Date : 1970
Hotel Front Office Management And Operation written by Peter Dukas and has been published by WCB/McGraw-Hill this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970 with Business & Economics categories.