How To Conduct A Reference Interview

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Conducting The Reference Interview Third Edition

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Author : Catherine Sheldrick Ross
language : en
Publisher: American Library Association
Release Date : 2019-07-03

Conducting The Reference Interview Third Edition written by Catherine Sheldrick Ross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-03 with Language Arts & Disciplines categories.

Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know; covers the ins and outs of the readers’ advisory interview; examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities; presents case studies of innovative reference and user encounters at a variety of libraries; offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media; features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes; discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff. Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.

Conducting The Reference Interview

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Author : Catherine Sheldrick Ross
language : en
Publisher: Neal-Schuman Publishers
Release Date : 2002

Conducting The Reference Interview written by Catherine Sheldrick Ross and has been published by Neal-Schuman Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Education categories.

This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.

Who

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Author : Geoff Smart
language : en
Publisher: Ballantine Books
Release Date : 2008-09-30

Who written by Geoff Smart and has been published by Ballantine Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-30 with Business & Economics categories.

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.

A Practical Guide For Informationists

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Author : Antonio P DeRosa
language : en
Publisher: Chandos Publishing
Release Date : 2018-02-23

A Practical Guide For Informationists written by Antonio P DeRosa and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-23 with Language Arts & Disciplines categories.

A Practical Guide for Informationists: Supporting Research and Clinical Practice guides new informationists to a successful career, giving them a pathway to this savvier, more technically advanced, domain-focused role in modern day information centers and libraries. The book's broad scope serves as an invaluable toolkit for healthcare professionals, researchers and graduate students in information management, library and information science, data management, informatics, etc. Furthermore, it is also ideal as a textbook for courses in medical reference services/medical informatics in MLIS programs. - Offer examples (e.g. case studies) of ways of delivering information services to end users - Includes recommendations, evidence and worksheets/take-aways/templates to be repurposed and adapted by the reader - Aimed at the broad area of healthcare and research libraries

A Practical Introduction To In Depth Interviewing

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Author : Alan Morris
language : en
Publisher: SAGE
Release Date : 2015-05-18

A Practical Introduction To In Depth Interviewing written by Alan Morris and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-18 with Social Science categories.

Are you new to qualitative research or a bit rusty and in need of some inspiration? Are you doing a research project involving in-depth interviews? Are you nervous about carrying out your interviews? This book will help you complete your qualitative research project by providing a nuts and bolts introduction to interviewing. With coverage of ethics, preparation strategies and advice for handling the unexpected in the field, this handy guide will help you get to grips with the basics of interviewing before embarking on your research. While recognising that your research question and the context of your research will drive your approach to interviewing, this book provides practical advice often skipped in traditional methods textbooks. Written with the needs of social science students and those new to qualitative research in mind, the book will help you plan, prepare for, carry out and analyse your interviews.

Using Qualitative Methods

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Author :
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date :

Using Qualitative Methods written by and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.

How To Conduct A Reference Interview

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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-05-11

How To Conduct A Reference Interview written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-11 with Reference categories.

**How To Conduct a Reference Interview** is the essential guide to conducting effective reference interviews. This comprehensive book covers everything you need to know, from the basics of reference interviews to the most advanced techniques. In this book, you will learn: * The different types of reference interviews * How to prepare for a reference interview * How to conduct a reference interview * How to use active listening and communication skills * How to use research strategies and information sources effectively * How to handle difficult patrons * How to deal with ethical issues * How to use technology in reference interviews **How To Conduct a Reference Interview** also includes case studies of successful and unsuccessful reference interviews so that you can learn from the experiences of others. By the end of this book, you will have the skills and knowledge you need to conduct effective reference interviews and provide excellent reference service to your patrons. **How To Conduct a Reference Interview** is written by a team of experienced reference librarians who have a passion for helping others find the information they need. They have poured their knowledge and expertise into this book so that you can learn from the best. If you are a librarian, information professional, or anyone who wants to learn how to conduct effective reference interviews, then this book is for you. **How To Conduct a Reference Interview** is the definitive guide to reference interviewing. It is the one book you need to read to learn how to conduct effective reference interviews and provide excellent reference service to your patrons. If you like this book, write a review on google books!

The Medical Library Association Guide To Finding Out About Diabetes

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Author : Dana L. Ladd
language : en
Publisher: American Library Association
Release Date : 2013-01-11

The Medical Library Association Guide To Finding Out About Diabetes written by Dana L. Ladd and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-11 with Language Arts & Disciplines categories.

For the more than 26 million Americans diagnosed with or affected by diabetes, having accurate information on the disease is crucial. But the sheer volume of information available can be daunting for patients and caregivers alike. This comprehensive guide provides librarians and library users with background on key diabetes concepts, encompassing reliable print and electronic resources, including hard-to-find periodicals and audiovisual sources. Each chapter in this guide presents an overview and description as well as an annotated list of multi-format resources on topics including: Types 1 and 2 and gestational diabetes Diet, clinical trials, and support sources Legal and insurance issues With this guide, librarians can deepen their understanding and collections, and thus improve service to the growing number of patrons affected by, at-risk for, or curious about this pervasive disease.

Currents Of Archival Thinking

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Author : Terry Eastwood
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2009-12-21

Currents Of Archival Thinking written by Terry Eastwood and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-21 with Language Arts & Disciplines categories.

Currents of Archival Thinking explores key topics in the theory and practice of archival studies within three frameworks: (1) the foundational concepts of the discipline, (2) the main components of the archival mission, and (3) the metaphors that shape how we think about archives and archival institutions. Each essay will explore a given topic from both a historical and contemporary perspective, with contributors drawn from Europe, Australia, Canada, and the United States and featuring a mix of academics and practitioners.

Successful Interviewing

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Author : Diane Arthur
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2000

Successful Interviewing written by Diane Arthur and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Employees categories.

The skills needed to conduct all types of business interviews and ensure legal compliance.