How To Give Your Users The Lis Services They Want
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How To Give Your Users The Lis Services They Want
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Author : Sheila Pantry
language : en
Publisher: Facet Publishing
Release Date : 2009
How To Give Your Users The Lis Services They Want written by Sheila Pantry and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Language Arts & Disciplines categories.
In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.
Implementing Virtual Reference Services
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Author : Beth Thomsett-Scott
language : en
Publisher: American Library Association
Release Date : 2013-02-07
Implementing Virtual Reference Services written by Beth Thomsett-Scott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-07 with Language Arts & Disciplines categories.
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
The New Professional S Toolkit
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Author : Bethan Ruddock
language : en
Publisher: Facet Publishing
Release Date : 2012-05-23
The New Professional S Toolkit written by Bethan Ruddock and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-23 with Language Arts & Disciplines categories.
This practical toolkit will be your guide towards career success and fulfilment as you make your way in the information sector. Each chapter captures the expert advice of rising stars in the profession and across sectors, interweaving case studies that illustrate how to thrive in the information sector, take control of your professional development and get to grips with every area of information work. A companion website provides further information, resources and links. Comprehensive coverage includes: • adapting to your new environment and assessing and developing your skills • getting involved in professional networks and promoting yourself • project planning and management • meeting your users needs and measuring success • using online and social media tools • marketing your service • developing technical skills • information ethics and IP • working with stakeholders • how to generate funding for your service • writing and speaking, conferences and professional organisations • further qualifications, mentoring and moving on. Readership: This is the ultimate resource for all new professionals across the information disciplines, and internationally, whether in archives, academic, public or special libraries. It’s also an ideal introduction to information work for LIS students who want to be prepared for the world of work.
Library And Information Science
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Author : Michael F. Bemis
language : en
Publisher: American Library Association
Release Date : 2014-03-03
Library And Information Science written by Michael F. Bemis and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-03 with Language Arts & Disciplines categories.
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.
Preparing A Guide To Your Library And Information Service
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Author : Sylvia P Webb
language : en
Publisher: Routledge
Release Date : 2017-10-03
Preparing A Guide To Your Library And Information Service written by Sylvia P Webb and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-03 with Language Arts & Disciplines categories.
Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation but also distribution and publicity.Selected examples of interesting features.
Education And Research For Marketing And Quality Management In Libraries La Formation Et La Recherche Sur Le Marketing Et La Gestion De La Qualit En Biblioth Que
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Author : Réjean Savard
language : en
Publisher: Walter de Gruyter
Release Date : 2013-02-07
Education And Research For Marketing And Quality Management In Libraries La Formation Et La Recherche Sur Le Marketing Et La Gestion De La Qualit En Biblioth Que written by Réjean Savard and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-07 with Language Arts & Disciplines categories.
No detailed description available for "Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualité en bibliothèque".
Delivering Knock Your Socks Off Service
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Author : Ron Zemke
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2003
Delivering Knock Your Socks Off Service written by Ron Zemke and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
Outlines the skills and techniques of providing superior customer service.
First Concurrent Resolution On The Budget Fiscal Year 1983
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Author : United States. Congress. Senate. Committee on the Budget
language : en
Publisher:
Release Date : 1982
First Concurrent Resolution On The Budget Fiscal Year 1983 written by United States. Congress. Senate. Committee on the Budget and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1982 with Budget categories.
Fee Based Services In Library And Information Centres
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Author : Sylvia Webb
language : en
Publisher: Routledge
Release Date : 2017-10-03
Fee Based Services In Library And Information Centres written by Sylvia Webb and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-03 with Reference categories.
Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.
Proceedings Of The Annual Meeting
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Author : American Society for Information Science
language : en
Publisher:
Release Date : 1992
Proceedings Of The Annual Meeting written by American Society for Information Science and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Information storage and retrieval systems categories.