Implementing Virtual Reference Services
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Implementing Virtual Reference Services
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Author : Beth Thomsett-Scott
language : en
Publisher: American Library Association
Release Date : 2013-02-07
Implementing Virtual Reference Services written by Beth Thomsett-Scott and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-07 with Language Arts & Disciplines categories.
Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor...
Implementing Virtual Reference Services
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Author : Beth C. Thomsett-Scott
language : en
Publisher: ALA TECHSOURCE
Release Date : 2013
Implementing Virtual Reference Services written by Beth C. Thomsett-Scott and has been published by ALA TECHSOURCE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Electronic reference services (Libraries) categories.
An Introduction To Reference Services In Academic Libraries
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Author : Elizabeth Connor
language : en
Publisher: Routledge
Release Date : 2006
An Introduction To Reference Services In Academic Libraries written by Elizabeth Connor and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Education categories.
An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. Each chapter is thoroughly referenced, and many have charts and activities to help spark student engagement in the learning process. Over 30 tables and figures make complex information easy to access and understand.
Virtual Reference Services
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Author : Stacey Kimmel
language : en
Publisher: CRC Press
Release Date : 2003-09-10
Virtual Reference Services written by Stacey Kimmel and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-10 with Language Arts & Disciplines categories.
A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library settings and discusses the issues, trends, and practices involved in offering this kind of service. The chapters go beyond descriptions of services to offer practical advice and suggestions for product selection, policy setting, technical support, collaborative efforts, staffing, training, marketing, budgeting, evaluation, and administration. Case studies, relevant Web sites, and vendor information are included. An ample selection of tables, figures, and illustrations makes important information easy to access and understand. From the editors: “The purpose of this book is to describe the state of the art in virtual reference services, by which we mean real-time, interactive reference service with a librarian, offered online via chat or videoconferencing. Significant players in virtual reference services have prepared chapters for this book. Some of these address virtual reference as a service trend. Others describe services in a variety of settings, including public, academic, and special libraries. Some focus on one aspect of virtual reference, such as statistics/evaluation, policy setting, or the reference interaction. Our intent is to provide an opportunity for reflection on the impact of virtual reference services on librarians, clients, and libraries, as well as to offer a glimpse of the future.” Virtual Reference Services: Issues and Trends addresses topics that will help institutions and VR professionals provide more effective services. Chapters focus on: the principles and concepts of continuous quality improvement (CQI) for virtual reference, such as the Kano Model of user satisfaction—and how it can help libraries improve their VR services a case study of the adoption of VR service at the Suffolk Cooperative Library System in New York, with emphasis on the benefits of maintaining a user-centered perspective to help inform decisions about procedures and services staff selection, structuring the work environment, scheduling, and other VR issues at a large university library collaborative VR services in the state of New Jersey and the development of the “Q and A NJ” initiative and the experiences of two participating public libraries the development and testing of innnovative software developed through a partnership with a high tech company statewide and regional VR collaboration in Florida, with a comprehensive and detailed overview of that state's VR initiatives post-implementation issues such as high call volume, difficult users, training and quality assessment, and service improvement a report from a medical/dental library participating in a multitype library collaborative VR service—with insights on budgeting, training, administration/coordination, morale, marketing, user reaction, and how a health sciences library contributes to (and benefits from) this kind of initiative VR services at The Boeing Corporation a model and framework for collecting and making use of statistical data in a VR service, with AskERIC's implementation as an example the nature of the user-librarian VR interaction, with an insightful analysis of chat transcripts from Carnegie Mellon University how users interact with various services offered on library Web pages, with an illuminating comparison of the use of the library Web site search tool at Southern Illinois University-Carbondale vs. the use of the VR service available on that site
Introduction To Health Sciences Librarianship
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Author : M. Sandra Wood
language : en
Publisher: Routledge
Release Date : 2013-01-11
Introduction To Health Sciences Librarianship written by M. Sandra Wood and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-11 with Language Arts & Disciplines categories.
Get the foundational knowledge about health sciences librarianship. The general term “health sciences libraries” covers a wide range of areas beyond medical libraries, such as biomedical, nursing, allied health, pharmacy, and others. Introduction to Health Sciences Librarianship provides a sound foundation to all aspects of these types of libraries to students and librarians new to the field. This helpful guide provides a helpful overview of the health care environment, technical services, public services, management issues, academic health sciences, hospital libraries, health informatics, evidence-based practice, and more. This text provides crucial information every beginning and practicing health sciences librarian needs—all in one volume. Introduction to Health Sciences Librarianship presents some of the most respected librarians and educators in the field, each discussing important aspects of librarianship, including technical services, public services, administration, special services, and special collections. This comprehensive volume provides all types of librarians with helpful general, practical, and theoretical knowledge about this profession. The book’s unique "A Day in the Life of . . . " feature describes typical days of health sciences librarians working in special areas such as reference or consumer health, and offers anyone new to the field a revealing look at what a regular workday is like. The text is packed with useful figures, screen captures, tables, and references. Topics discussed in Introduction to Health Sciences Librarianship include: overview of health sciences libraries health environment collection development of journals, books, and electronic resources organization of health information access services information services and information retrieval information literacy health informatics management of academic health sciences libraries management and issues in hospital libraries library space planning specialized services Introduction to Health Sciences Librarianship provides essential information for health sciences librarians, medical librarians, beginning and intermediate level health sciences/medical librarians, and any health sciences librarian wishing to review the field. This crucial volume belongs in every academic health sciences library, hospital library, specialized health library, biomedical library, and academic library.
The Complete Guide To Using Google In Libraries
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Author : Carol Smallwood
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 2015-02-26
The Complete Guide To Using Google In Libraries written by Carol Smallwood and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-26 with Language Arts & Disciplines categories.
Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the Internet Community can be used by libraries to expand the role of digital operations in the management of library materials, to communicate with their patrons and collaborators, to exploit the resources on the Web, and many others. The book has 29 chapters organized into sections that focus on ways that Google’s suite of tools can be applied to address problems in a specific area of library concern. The section headings are: Library Instruction for Users; Collaboration within and among libraries; Library Administration; Collection Management; and Library Productivity. In each topical area, the chapters show how librarians are taking advantage of these tools to change the way that their library works. All of this without the burden of an additional bill to pay. Through these carefully selected case studies from real libraries, you will be able to learn about the surprising and powerful potential that exists through Google tools to improve library operations.
Technological Advancements In Library Service Innovation
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Author : Lamba, Manika
language : en
Publisher: IGI Global
Release Date : 2022-02-04
Technological Advancements In Library Service Innovation written by Lamba, Manika and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-04 with Language Arts & Disciplines categories.
Innovations in library services are rapidly developing within numerous areas including building design, program and event planning, patron experience and engagement, literacy program development, and administration and management. To ensure these changes are implemented and considered successfully, a closer look at the challenges, trends, and practices of these innovations is crucial. Technological Advancements in Library Service Innovation examines the recent activities of successful and groundbreaking research and practices around the world surrounding library service innovation and presents various forward-thinking initiatives. It also provides an overview of libraries’ successful experiences, identifies emerging global themes and trends, and offers guidance to library practitioners on how to pursue the recent trends in their own library environment. Covering topics such as technology adoption and organizational structures, this book is ideal for library professionals, researchers, academicians, instructors, and students.
Handbook Of Online Learning
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Author : Kjell Erik Rudestam
language : en
Publisher: SAGE
Release Date : 2010
Handbook Of Online Learning written by Kjell Erik Rudestam and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Business & Economics categories.
This is a revision of the Handbook of Online Learning. It is a comprehensive reference text for teachers and administrators of online courses and programs. It presents a discussion of the conceptual and theoretical foundations of online learning along with an exploration of practical implementation strategies. Features (Strengths of the current Handbook) The most comprehensive reference text available for teachers and administrators of online courses and programs Emphasis on interactive teaching/learning strategies – challenging people to think differently about pedagogy Provides a strong theoretical base before discussing applications. Part I first presents the changing philosophies and theories of learning. Part II covers implementation or the practice of online learning. Several chapters deal with the issues related to the growing corporate online learning environment New to this edition: Twelve new articles on the latest issues including topics such as psychology of online learning, training faculty, digital libraries, ethical dimensions in online learning, legal issues, course management systems and evolving technologies Ten key articles retained from current edition are revised and updated to reflect current trends and changes in the field All contributors to the first edition were from the Fielding Institute, the second edition reaches beyond to scholars from other institutions for a more diverse collection
Emerging Technologies For Librarians
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Author : Sharon Q Yang
language : en
Publisher: Chandos Publishing
Release Date : 2015-11-28
Emerging Technologies For Librarians written by Sharon Q Yang and has been published by Chandos Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-28 with Language Arts & Disciplines categories.
Emerging Technologies for Librarians: A Practical Approach to Innovation focuses on the practical applications of emerging technologies in libraries, defining the technologies in the context of their use in real situations. Each chapter includes an overview of the use of emerging technologies in a particular work area that is followed by a list of relevant applications. Chapters cover work areas such as advertising, distance learning, metadata. and digital libraries, and also focus on applications, including mobile computing and web conferencing, followed by a conclusion. This book serves as a guide for those interested in learning about, and implementing, the available technologies that enhance library services, and also lists and discusses the types of emerging technologies that are available for a specific area of work. - Discusses and reviews practical applications of emerging technologies for librarians - Explores what emerging technologies are available in particular areas of library services - Describes and evaluates applications - Connects library work to innovations
Using Qualitative Methods
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Author :
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date :
Using Qualitative Methods written by and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.