Human Centered Service Design For Healthcare Transformation
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Human Centered Service Design For Healthcare Transformation
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Author : Mario A. Pfannstiel
language : en
Publisher: Springer Nature
Release Date : 2023-01-27
Human Centered Service Design For Healthcare Transformation written by Mario A. Pfannstiel and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-01-27 with Medical categories.
This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve the provision of healthcare services to different target and age groups in order to understand customer expectations and needs. The book also offers new insights into the dyadic relationship between service provider and customer, each of which has their own set of goals, purposes, and benefits and must cope with a scarcity of resources and opportunities to optimize and design. Written by recognized experts, scholars, and practitioners, this book demonstrates how, where, and when to successfully apply human-centered service design at multiple levels, including corporate, departmental, and product/service. Value-added services are not only assessed in terms of their effectiveness, efficiency, and productivity, but also bearing in mind human emotions, interactions, and communication techniques as an important part of service provision. Accordingly, the book will appeal to scholars and practitioners in the hospital and healthcare sector, and to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and the service experience.
Service Design Creativity And Innovation In Healthcare
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Author : Mario A. Pfannstiel
language : en
Publisher: Springer Nature
Release Date : 2024-12-30
Service Design Creativity And Innovation In Healthcare written by Mario A. Pfannstiel and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-30 with Business & Economics categories.
In this meticulously curated anthology, exploring the dynamic intersections of creativity, design, and innovation within the healthcare landscape, esteemed experts present novel service design solutions. Engaging with pressing challenges, exchanging insights, and unveiling pioneering approaches, contributors navigate the complexities of healthcare delivery with finesse and foresight. With a multidisciplinary lens, this collection serves as a nexus between theory and practice, offering profound reflections and actionable strategies aimed at elevating patient-centered care. Catering to healthcare professionals, scholars, and policymakers alike, this anthology is poised to catalyze substantive change in the healthcare milieu. Whether exploring the integration of state-of-the-art methodologies or reconceptualizing conventional healthcare paradigms, this collection underscores the paramount importance of creativity, design, and innovation in shaping the trajectory of healthcare delivery.
Transformation Towards Human Centered Medical Devices
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Author : Ida Koho
language : en
Publisher: BoD - Books on Demand
Release Date : 2025-02-14
Transformation Towards Human Centered Medical Devices written by Ida Koho and has been published by BoD - Books on Demand this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-14 with Design categories.
"We are customer-centric" is an easy thing to claim, but in practice, it's not true for all medical device manufacturers. What does it take to be human centered? This handbook is a guide for a product manager's journey towards more human centered medical device product management. It provides tools, examples, and tips, acting as a stepping stone to the world of service design from the perspective of medical device manufacturing. After reading this book: - You will have the basic knowledge to start using the service design approach to invent, innovate, and optimize - You will be able to explore new ways of thinking and working - You will have some practical tools for user involvement and co-creation - You will have a process to lighten your product management tasks
Healthcare Transformation With Informatics And Artificial Intelligence
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Author : J. Mantas
language : en
Publisher: IOS Press
Release Date : 2023-07-27
Healthcare Transformation With Informatics And Artificial Intelligence written by J. Mantas and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-07-27 with Medical categories.
Artificial intelligence (AI) is once again in the news, with many major figures urging caution as developments in the technology accelerate. AI impacts all aspects of our lives, but perhaps the discipline of Biomedical Informatics is more affected than most, and is an area where the possible pitfalls of the technology might have particularly serious consequences. This book presents the papers delivered at ICIMTH 2023, the 21st International Conference on Informatics, Management, and Technology in Healthcare, held in Athens, Greece, from 1-3 July 2023. The ICIMTH conferences form a series of scientific events which offers a platform for scientists working in the field of biomedical and health informatics from all continents to gather and exchange research findings and experience. The title of the 2023 conference was Healthcare Transformation with Informatics and Artificial Intelligence, reflecting the importance of AI to healthcare informatics. A total of 252 submissions were received by the Program Committee, of which 149 were accepted as full papers, 13 as short communications, and 14 as poster papers after review. The papers cover a wide range of technologies, and topics include imaging, sensors, biomedical equipment, and management and organizational aspects, as well as legal and social issues. The book provides a timely overview of informatics and technology in healthcare during this time of extremely fast developments, and will be of interest to all those working in the field.
Service Design Practices For Healthcare Innovation
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Author : Mario A. Pfannstiel
language : en
Publisher: Springer Nature
Release Date : 2022-01-19
Service Design Practices For Healthcare Innovation written by Mario A. Pfannstiel and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-19 with Medical categories.
This book offers an overview of service design practices for healthcare and hospital management. It explores how these practices can help to generate innovations in healthcare and contribute to the improvement of patient-centered care. Respected experts, including scholars from various disciplines and practitioners from healthcare institutions, share essential insights into established research areas, fields of work and work structures, and discuss successful approaches, methods and tools. By illustrating innovative services, products, processes, systems, and technologies, as well as their application in practice, the authors highlight the role of participating stakeholders in service design projects and the added value that comes from sharing, communicating, networking and collaborating. This book is a must-read for scholars and practitioners in the hospital and healthcare sector. It will also appeal to anyone interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience.
Digital Technologies And Transformations In Public Administration Engineering And Sustainable Business
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Author : Naim, Arshi
language : en
Publisher: IGI Global
Release Date : 2025-07-03
Digital Technologies And Transformations In Public Administration Engineering And Sustainable Business written by Naim, Arshi and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-03 with Political Science categories.
Digital technologies drive profound transformations across public administration, engineering, and sustainable business, reshaping how systems operate, decisions are made, and value is created. In public administration, digital tools enhance transparency, streamline services, and improve citizen engagement. Engineering fields experience a shift through the integration of smart technologies, digital twins, and automation, enabling more efficient design, monitoring, and maintenance of infrastructure. Sustainable business practices are redefined by innovations like blockchain for supply chain transparency, IoT for resource management, and green tech solutions that align profitability with environmental responsibility. Together, these digital transformations foster a more interconnected, intelligent, and sustainable future across sectors. Digital Technologies and Transformations in Public Administration, Engineering, and Sustainable Business explores the profound impact of digital technologies on public administration, engineering, and sustainable business practices. It examines how these technologies transform key sectors and industries. This book covers topics such as sustainable development, predictive healthcare, and big data, and is a useful resource for government officials, policymakers, business owners, engineers, healthcare professionals, academicians, and researchers.
International Trade With The Middle East And North Africa
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Author : Hossein Esmaeili
language : en
Publisher: Taylor & Francis
Release Date : 2024-06-28
International Trade With The Middle East And North Africa written by Hossein Esmaeili and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-28 with Law categories.
This book provides an interdisciplinary analysis of trade relations with the Middle East and Arab countries from the perspectives of law, business, policy and culture in the Middle East and the Arab world and their interaction with the wider world, particularly Western countries. The rapidly evolving economy of the Middle East and the Arab region is undergoing significant change, and establishing modern foreign ownership law, robust company, business and investment regulations, modern legal professions while keeping its basic traditional and Islamic principles. This book covers a number of important theoretical and practical aspects of commercial and trade relationships and law. It examines case studies of trade and investment relations between Arab and Middle Eastern countries and Western Countries, such as Australia, UK and US, touching on such topics as corporation law, arbitration and foreign judgments, future mobility and disruptive technology law, financial services law, charity law, trusts and cultural law. Exploring emerging trade and investment ties between Arab and Middle Eastern countries and Western countries, it will be of interest to students, academics and practitioners with an interest in international trade and investment law.
Business Transformation For A Sustainable Future
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Author : Samuel Sebhatu
language : en
Publisher: Taylor & Francis
Release Date : 2021-09-05
Business Transformation For A Sustainable Future written by Samuel Sebhatu and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-05 with Business & Economics categories.
Interconnecting the concepts of sustainability, innovation and transformation, this book explains how organizations have successfully transformed themselves and wider society to foster a more sustainable future, and identifies the difficulties and challenges along the way. Part of the Principle of Responsible Management Education (PRME) series, the book promotes a strong voice for meeting sustainability challenges for transformative change in a globalized world through business education and practice. A transition to a more sustainable way of doing business can only be attained by combining technology with profound system innovations and lifestyle changes. The chapters in the book, each written by a strong and well-recognized team of researchers in the field, open up the discussion about a new partnership between sustainability, innovation, and transformation that includes the global society (big world), the biosphere (small planet), and also requires a deep mind shift. The book presents cases from business (including Ikea and Eataly) and other service networks including the Base of the Pyramid (BoP), and illustrates how these organizations have transformed themselves for a sustainable future. The research perspectives are macro (policies and legislation), meso (institutional practices) and micro (business practices and individual behavior). This book is where research meets real-world business and societal practice. The chapters are grounded in business research, specifically the interdependencies between sustainability, innovation, and transformation, which makes for a robust basis for describing, explaining, and understanding the complex challenges faced by business and society in the 21st century. The book is intended for graduate- and postgraduate-level students and executive education with implications for practitioners. Furthermore, it contributes to multidisciplinary research in the field of interaction between business and society with a view to extending the firm-centric view to encompass a broader, systemic, and dynamic understanding of business and societal transformation.
01 Industrial Archaeology European Approach To Recovery Productive Memory
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Author : Mara Capone
language : en
Publisher: FedOA - Federico II University Press
Release Date : 2024-07-15
01 Industrial Archaeology European Approach To Recovery Productive Memory written by Mara Capone and has been published by FedOA - Federico II University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-15 with Social Science categories.
[Italiano]: Il libro raccoglie i contributi di un lavoro interdisciplinare svolto durante un BIP (Blended Intensive Program) finanziato dalla comunità europea. Il tema è quello dei siti industriali dismessi e tutelati per interesse storico. Partendo da un confronto tra i diversi approcci basati sullo studio delle best practice e dei diversi metodi e strumenti di analisi, sono state definite alcune premesse per la rappresentazione del sito e lo sviluppo di ipotesi di trasformazione per il riuso dell'ex Corradini a S. Giovanni. Stimolare il dibattito culturale, confrontarsi con realtà culturali diverse, definire percorsi metodologici replicabili sono gli obiettivi principali di questo lavoro./[English]: The book collects the contributions of an interdisciplinary work carried out during a BIP (Blended Intensive Program) funded by the European community. The topic is related to the abandoned industrial sites that are protected for historical interest. Starting from a comparison between the different approaches based on the study of the best practices and the different methods and tools of analysis, some premises have been defined for the representation of the site and the development of transformation hypotheses for reusing of the ex Corradini in S. Giovanni. Stimulating the cultural debate, dealing with different cultural realities, defining replicable methodological paths are the main objectives of this work.
Handbook Of Services And Artificial Intelligence
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Author : Ada Scupola
language : en
Publisher: Edward Elgar Publishing
Release Date : 2024-08-06
Handbook Of Services And Artificial Intelligence written by Ada Scupola and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-06 with Business & Economics categories.
This Handbook examines the impacts of AI on the innovation of services, service processes and business models. It presents state-of-the-art conceptual and empirical evidence concerning uses and applications of AI in different service sectors and from varying perspectives.