Interview Techniques For Ux Practitioners
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Interview Techniques For Ux Practitioners
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Author : Chauncey Wilson
language : en
Publisher: Newnes
Release Date : 2013-11-23
Interview Techniques For Ux Practitioners written by Chauncey Wilson and has been published by Newnes this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-23 with Computers categories.
Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven’t been discussed before – readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.
Interviewing Users
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Author : Steve Portigal
language : en
Publisher: Rosenfeld Media
Release Date : 2023-10-17
Interviewing Users written by Steve Portigal and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-17 with Computers categories.
Interviewing is easy, right? Anyone can do it… but few do it well enough to unlock the benefits and insights that interviewing users and customers can yield. In this new and updated edition of the acclaimed classic Interviewing Users, Steve Portigal quickly and effectively dispels the myth that interviewing is trivial. He shows how research studies and logistics can be used to determine concrete goals for a business and takes the reader on a detailed journey into the specifics of interviewing techniques, best practices, fieldwork, documentation, and how to make sense of uncovered data. Then Steve takes the process even further―showing the methods and details behind asking questions―from the words themselves to the interviewer’s actions and how they influence an interview. There is even a chapter on making sure that information gleaned from the research study is used by the business in such a way to make it impactful and worthwhile. Oh, and for good measure he throws in information about Research Operations. But, hey, that’s just the nuts and bolts of the book. The truly fun part is Steve’s voice and how he portrays this information through amusing anecdotes about his career, fascinating examples from other practitioners, and tips and tricks that only the most experienced UX researchers, like Steve, could come up with. As a nod to the pandemic, he offers ideas for the best way to interview someone remotely, and he also discusses personal bias―how to identify and deal with it so that it doesn’t affect interviews. Everyone will get something from this book. But beyond the requisite information, it’s simply a good read. And if you want another good read with stories galore, pick up Steve’s other book Doorbells, Danger, and Dead Batteries. "Quite simply the best book on when, why, and how you should conduct user interview studies." —Elizabeth F. Churchill, PhD, Senior Director, Google Who Should Read This Book? Anyone and everyone who is interested in finding out what makes their business tick, i.e., who their users are. Anyone and everyone who wants to learn how to interview and listen to people. Anyone and everyone, including CEOs, user researchers, designers, engineers, marketers, product managers, strategists, interviewers, and you. Takeaways User research is key for companies to include in their design and development process. The best way to do user research is through interviewing users and determining their needs. Interviewing can identify what could be designed or what is actually a problem. Teams who meet their users face-to-face will build better products. Field research takes a lot of preparation to be successful―and a solid plan in advance. There are critical techniques and frameworks for mapping human behavior. A good interviewer always puts their participants at ease. If you ask the right questions, you’ll get the right answers. A smart interviewer checks their worldview at the door. To establish a rapport with your interviewee, listen and don’t be judgmental. Research data is a combination of analysis and synthesis. The importance of research analysis must be continually highlighted and emphasized to the powers that be.
Experience Required
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Author : Robert Hoekman Jr.
language : en
Publisher: New Riders
Release Date : 2015-11-21
Experience Required written by Robert Hoekman Jr. and has been published by New Riders this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-21 with Business & Economics categories.
For all the resources on great design, there is almost nothing on how to be a great design professional. For all the schools and classes and workshops on what constitutes a good user experience, there is not one bit of formalized education on how to earn the respect of your team and get your recommendations out the door. Sure, they’ll teach you how to do user research and testing and interaction design. They’ll teach you about process. But where’s the book on how to convince people you’re right? On what skills will make you the most valuable? How to fend off the bad ideas and fight for the good ones? How to move from junior to senior? How to become a UX leader? In Experience Required, veteran UX strategist Robert Hoekman Jr reveals the following and much more: • the pros and cons of generalists, specialists, and “unicorns” • the art and imperative of forming a good argument • why communication may be your biggest obstacle • the qualities and actions of effective design leaders • why being unreasonable might be the key to your success Whatever your role, Experience Required teaches you to become the UX leader you’ve always wanted to be. Take charge of your next project starting right now.
Eye Tracking The User Experience
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Author : Aga Bojko
language : en
Publisher: Rosenfeld Media
Release Date : 2013-11-15
Eye Tracking The User Experience written by Aga Bojko and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-15 with Computers categories.
Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners—offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.
Ux Design Interviews
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Author : Duane Harrison
language : en
Publisher: Independently Published
Release Date : 2020-08-26
Ux Design Interviews written by Duane Harrison and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-26 with categories.
This is a guide written by an experienced UX designer, Duane Harrison. In each chapter, he shared his own notes and knowledge on how to get your dream UX or UI job. It packed with detailed, practical, honest, and insightful guidance, from writing a CV, preparation, to answering interview questions. If you are looking for some proven interview strategies and CV building tactics tailored to the field, you are in the right place. Let it equip you with the right tools and confidence and start today.
The Ux Careers Handbook
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Author : Cory Lebson
language : en
Publisher: CRC Press
Release Date : 2021-12-15
The Ux Careers Handbook written by Cory Lebson and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-15 with Business & Economics categories.
This second edition of The UX Careers Handbook offers you all the great advice of the first edition—freshly updated—plus a new chapter on critical soft skills, much more on becoming a UX leader, and a 17th user experience (UX) career pathway. The UX Careers Handbook, Second Edition, offers you an insider's advice on learning, personal branding, networking skills, building your resume and portfolio, and actually landing that UX job you want, as well as an in-depth look at what it takes to get into and succeed in a UX career. Whether your interests include design, information architecture, strategy, research, UX writing, or any of the other core UX skillsets, you'll find a wealth of resources in this book. The book also includes: Insights and personal stories from a range of industry-leading UX professionals to show you how they broke into the industry and evolved their own careers over time Activities and worksheets to help you make good decisions and build your career Along with the book, you can explore its companion website with more resources and information to help you stay on top of this fast-changing field. Not only for job seekers, The UX Careers Handbook, Second Edition, is a must-have for Employers and recruiters who want to better understand how to hire and keep UX staff Undergraduate and graduate students thinking about their future careers Professionals in other careers who are thinking about starting to do UX work Cory Lebson has been a UX consultant and user researcher for over two decades. He is Principal and Owner of a small UX research consultancy, a builder of UX community, and a past president of the User Experience Professionals Association (UXPA). Not only a practitioner of UX, Cory teaches and mentors to help professionals grow their UX skills and conducts regular talks and workshops on topics related to both UX skills and career development.
Ux Decoded
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Author : Dushyant Kanungo
language : en
Publisher: BPB Publications
Release Date : 2022-04-23
Ux Decoded written by Dushyant Kanungo and has been published by BPB Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-23 with Computers categories.
Industry-proven methods for determining user needs and designing successful products KEY FEATURES ● Practical approaches for identifying user pain spots, behavior, goals, and overcoming biases. ● Includes detailed examples, graphs, and drawings to explain various user research strategies. ● Industry-accepted approach to product thinking and user-centric design. DESCRIPTION This book aims to provide UX professionals with the information, tools, and techniques they need to apply a user-centric approach to product design. It will show you how to learn about your customers' wants and create products that they will enjoy. The book takes the reader on a journey that begins with learning to understand user behavior, needs, goals, and pain areas and then develops solutions to those needs. Next, it delves into a thorough examination of several user research methods that aid in discovering user wants and issues areas and mapping strategies used to portray user research results. The book details a five-stage design process and teaches how to apply problem-first design, design validation methodologies, and numerous user experience benchmarking tools. You also learn to compute UX ROI to properly convey to your business and users why specific UX is excellent for both. This book helps UX professionals utilize the concepts and tools covered in this book to adopt an outside-in approach to design. They first explore and discover user problems and then develop a viable solution. WHAT YOU WILL LEARN ● Learn to follow a five-step design workflow using the right tools and techniques. ● Use design validation and UX benchmarking to test and enhance your designs. ● Utilize qualitative or quantitative research approaches to conduct user research. ● Visualize user research data using several mapping approaches. ● Improve cross-functional team communication, collaboration, and user advocacy. WHO THIS BOOK IS FOR This book is intended for UX designers, product designers, visual designers, UX researchers, and content strategists who seek to improve their UX research and design techniques. TABLE OF CONTENTS 1. Introduction: You’re not the user 2. Watching how people behave 3. Fixing issues: the why and how 4. Hearing what users say 5. Calculating the many and much. 6. Synthesis: the power of the affinity diagram 7. Summarizing your research into maps for better communication 8. Prioritizing the use-cases 9. Designing value by fixing the problem first 10. The design workflow: how perfect doesn’t always equal pretty 11. Validate your design with usability testing 12. Six aspects of good design 13. Collaborating with multi-disciplinary teams 14. Continuous delivery 15. Final considerations
Winning The Game With Ux Design Cro
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Author : Alexander Rådahl
language : en
Publisher: RÅDAHL
Release Date : 2021-11-15
Winning The Game With Ux Design Cro written by Alexander Rådahl and has been published by RÅDAHL this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-15 with Computers categories.
“If I had 1 hour to solve a problem [...] I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than 5 minutes.” — Albert Einstein In Winning the Game with UX Design & CRO, Author and website design authority Alexander Rådahl draws on years of experience in high-end website development to offer you time-tested methods that any website developer can use to optimize your website’s user experience, in order to significantly improve conversion rate, click-through percentages and customer engagement metrics. In this invaluable user experience and CRO guide, you will learn ‘real-world’ tested methods that can be effectively applied around the globe by website designers, with any level of prior experience: How to build websites that convert at optimum levels using CRO and UI UX Design, in a perfect marriage of web design, target audience identification and engagement How to use the 5 main principles that will maximize your website conversion rate: clarity, simplicity, credibility, urgency and social proof. Insider secrets about how CRO is used by tech giants like Uber, Airbnb, and Shopify... and how you can use the same approaches to exponentially expand your engagement. The Top 3 CRO strategies that top website designers use to stimulate sales and visibility – UX research and optimization, sales funnel analysis and A/B testing. The CRO tools that tech professionals use and how even beginning e-commerce business owners can use them to increase sales – Google Analytics, Google Search, Heap Analytics, Hotjar and more. Whether you want to start experimenting with an upgraded website design, or need some inspiration for your next project, Winning the Game with UX Design & CRO has something for everyone. Get ready to take your web designs to another level by implementing these simple changes!
The Design Thinking Workbook
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Author : CJ Meadows
language : en
Publisher: Emerald Group Publishing
Release Date : 2022-10-19
The Design Thinking Workbook written by CJ Meadows and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-19 with Business & Economics categories.
After years of research and practice in Design Thinking, CJ Meadows and Charvi Parikh have distilled their expertise into this definitive guide for making the most of this approach for business growth and problem-solving.
Product Research Rules
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Author : C. Todd Lombardo
language : en
Publisher: O'Reilly Media
Release Date : 2020-11-10
Product Research Rules written by C. Todd Lombardo and has been published by O'Reilly Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-10 with Design categories.
Digital product research doesn't have to be difficult, take a long time, or cost a lot of money. Nor should it be a job solely for scientists or expert researchers. In this practical book, Aras Bilgen, C. Todd Lombardo, and Michael Connors demonstrate how your entire team can conduct effective product research within a couple of weeks--easily, cheaply, and without compromising quality. Drawing from decades of experience in product development, the authors lay out nine simple rules that combine user research, market research, and product analytics to quickly discover insights and build products customers truly need. Recognize and avoid common research pitfalls Switch to the insight-making mindset that underlies all successful research efforts Find out how to look at data, formulate the right questions, and pick the right research method Learn interview techniques and research skills Analyze for insights collaboratively while avoiding bias Inspire action with your insights through powerful presentations and prototypes Learn how to involve a wide variety of stakeholders in research, from developers to executives Discover how you can make research a habit, not a one-off effort