Interviewing Users
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Interviewing Users
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Author : Steve Portigal
language : en
Publisher: Rosenfeld Media
Release Date : 2013-05-01
Interviewing Users written by Steve Portigal and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-01 with Business & Economics categories.
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. You'll move from simply gathering data to uncovering powerful insights about people.
Summary Of Steve Portigal S Interviewing Users
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Author : Everest Media,
language : en
Publisher: Everest Media LLC
Release Date : 2022-04-29T22:59:00Z
Summary Of Steve Portigal S Interviewing Users written by Everest Media, and has been published by Everest Media LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-29T22:59:00Z with Business & Economics categories.
Please note: This is a companion version & not the original book. Sample Book Insights: #1 To design for users, you must first understand users. If you don’t already have that understanding, you must do some form of user research. #2 The team conducted another study, this time showing users the existing ink cartridges: black rectangles with text-heavy stickers. The users loved the new designs, exclaiming enthusiastically and caressing them. Regardless of methodology, there was no insight to be gained here. #3 Interviewing is the process of gathering information about users to support the organization when creating products, services, and more. It is a shared goal for user researchers to gather information about users to support the organization when creating products, services, and more. #4 The term ethnography is sometimes contentious, but it is simply referring to interviewing users. It is a deep understanding of people that informs design and business problems.
Interview Techniques For Ux Practitioners
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Author : Chauncey Wilson
language : en
Publisher: Newnes
Release Date : 2013-11-23
Interview Techniques For Ux Practitioners written by Chauncey Wilson and has been published by Newnes this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-23 with Computers categories.
Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effective and efficient interviews. The book dives into the detailed information about interviews that haven't been discussed before – readers learn how and when to ask the "how" and "why" questions to get a deeper understanding of problems, concepts, and processes, as well as discussions on laddering and critical incident techniques. Because so much of what UX practitioners do involves good interviewing skills, this is your one-stop resource with the definitions, processes, procedures and best practices on the basic approaches.
Smashing Ux Design
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Author : Jesmond J. Allen
language : en
Publisher: John Wiley & Sons
Release Date : 2012-04-25
Smashing Ux Design written by Jesmond J. Allen and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-25 with Computers categories.
The ultimate guide to UX from the world’s most popular resource for web designers and developers Smashing Magazine is the world′s most popular resource for web designers and developers and with this book the authors provide the ideal resource for mastering User Experience Design (UX). The authors provide an overview of UX and User Centred Design and examine in detail sixteen of the most common UX design and research tools and techniques for your web projects. The authors share their top tips from their collective 30 years of working in UX including: Guides to when and how to use the most appropriate UX research and design techniques such as usability testing, prototyping, wire framing, sketching, information architecture & running workshops How to plan UX projects to suit different budgets, time constraints and business objectives Case studies from real UX projects that explain how particular techniques were used to achieve the client's goals Checklists to help you choose the right UX tools and techniques for the job in hand Typical user and business requirements to consider when designing business critical pages such as homepages, forms, product pages and mobile interfaces as well as explanations of key things to consider when designing for mobile, internationalization and behavioural change. Smashing UX Design is the complete UX reference manual. Treat it as the UX expert on your bookshelf that you can read from cover-to-cover, or to dip into as the need arises, regardless of whether you have 'UX' in your job title or not.
Practical Empathy
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Author : Indi Young
language : en
Publisher: Rosenfeld Media
Release Date : 2015-01-15
Practical Empathy written by Indi Young and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-15 with Business & Economics categories.
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.
Bottlenecks
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Author : David C. Evans
language : en
Publisher: Apress
Release Date : 2017-02-11
Bottlenecks written by David C. Evans and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-11 with Computers categories.
Learn the psychological constrictions of attention, perception, memory, disposition, motivation, and social influence that determine whether customers will be receptive to your digital innovations. Bottlenecks: Aligning UX Design with User Psychology fills a need for entrepreneurs, designers, and marketing professionals in the application of foundational psychology to user-experience design. The first generation of books on the topic focused on web pages and cognitive psychology. This book covers apps, social media, in-car infotainment, and multiplayer video games, and it explores the crucial roles played by behaviorism, development, personality, and social psychology. Author David Evans is an experimental psychology Ph.D. and senior manager of consumer research at Microsoft who recounts high-stakes case studies in which behavioral theory aligned digital designs with the bottlenecks in human nature to the benefit of users and businesses alike. Innova tors in design and students of psychology will learn: The psychological processes determining users’ perception of, engagement with, and recommendation of digital innovations Examples of interfaces before and after simple psychological alignments that vastly enhanced their effectiveness Strategies for marketing and product development in an age of social media and behavioral targeting Hypotheses for research that both academics and enterprises can perform to better meet users’ needs Who This Book Is For Designers and entrepreneurs will use this book to give their innovations an edge on what are increasingly competitive platforms such as apps, bots, in-car apps, augmented reality content. Usability researchers and market researchers will leverage it to enhance their consulting and reporting. Students and lecturers in psychology departments will want it to help land employment in the private sector. Praise “Bottlenecks’ is a tight and eminently actionable read for business leaders in startups and enterprises alike. Evans gives us a rich sense of key psychological processes and even richer examples of them in action.” - Nir Eyal, Author of Hooked: How to Build Habit-Forming Products “Clients frequently ask our UX researchers and designers for deeper truths about why certain designs work and others fail. Bottlenecks offers practical explanations and evidence based on the idea that human cognition did not begin with the digital age.” - John Dirks, UX Director and Partner, Blink UX “Bottlenecks brings together two very important aspects of user experience design: understanding users and translating this into business impact. A must-read for anyone who wants to learn both.” - Josh Lamar, Sr. UX Lead, Microsoft Outlook
Eye Tracking The User Experience
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Author : Aga Bojko
language : en
Publisher: Rosenfeld Media
Release Date : 2013-11-15
Eye Tracking The User Experience written by Aga Bojko and has been published by Rosenfeld Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-15 with Computers categories.
Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners—offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.
Understanding Your Users
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Author : Kathy Baxter
language : en
Publisher: Morgan Kaufmann
Release Date : 2015-05-20
Understanding Your Users written by Kathy Baxter and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-20 with Computers categories.
This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. - Completely new and revised edition includes 30+% new content! - Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products - Includes all new case studies for each method from leaders in industry and academia
Effective Ux Design Strategies
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Author : Christopher Reid Becker
language : en
Publisher: BPB Publications
Release Date : 2025-04-29
Effective Ux Design Strategies written by Christopher Reid Becker and has been published by BPB Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-29 with Computers categories.
DESCRIPTION Effective design, from physical to digital systems, continually evolves, demanding strategic approaches to create useful, usable, and accessible products. This guide empowers readers to grasp modern UX, and develop user-centric solutions in today's dynamic digital landscape. By exploring foundational concepts and advanced techniques, readers will gain the practical skills needed to navigate and influence this ever-changing design environment. This guide begins with the essential principles of human-centered design and explores how UX fits within modern digital product development. You will learn practical skills in user research, including qualitative interviews and quantitative surveys, and discover how to organize complex information using design systems and user flows. Dive into ideation techniques and rapid prototyping with tools like Figma, and refine your designs with UI best practices. Understand the importance of user testing and accessibility standards, and learn how to integrate UX with agile development processes. Become an expert at design handoffs, iteration, and project management, aligning UX efforts with business goals. Finally, explore emerging trends like AI and machine learning, gaining insights into the future of UX. By the end of this book, you will be equipped with the knowledge and practical skills gained after getting hands-on experience, case studies, and real-world scenarios to confidently apply effective UX design strategies and create impactful and user-friendly experiences in any digital environment. WHAT YOU WILL LEARN ● Foundations of UX design and human-centered design. ● Qualitative interviewing, quantitative surveying, and human insight documentation. ● Software problem definition through user research and business requirement definition. ● UX and software prototyping for better user interfaces (UI) and better software for users. ● Focus on usability, accessibility, user testing, and improving a user's experience over time. ● Focus on shipping products and design delivery tools that allow UX designers to improve speed and effectiveness between teams. ● The latest trends in UX design and what we can expect in the future. WHO THIS BOOK IS FOR The book's target is new and aspiring professionals with job roles such as business analyst, user researcher, user experience designer, interaction designer, service designer, or any student seeking to extend their knowledge of design and user experience processes. A basic understanding of design thinking and software application would be helpful in better understanding.