Itil Service Strategy
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Itil Service Strategy
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Author : Great Britain. Cabinet Office
language : en
Publisher: Stationery Office/Tso
Release Date : 2011
Itil Service Strategy written by Great Britain. Cabinet Office and has been published by Stationery Office/Tso this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Business & Economics categories.
This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
Service Strategy
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Author : Great Britain. Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
Service Strategy written by Great Britain. Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
This volume provides guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions.
The Official Introduction To The Itil Service Lifecycle
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Author : OGC - Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
The Official Introduction To The Itil Service Lifecycle written by OGC - Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
ITIL was created by the UK government in the 1980s as an efficiency-improving initiative. This text gives an essential guide to the overall structure of ITIL and an outline of its principles.
Service Operation
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Author : Great Britain. Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
Service Operation written by Great Britain. Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.
Itil 4 Digital And It Strategy
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Author : Axelos Global Best Practice
language : en
Publisher: Itil Managing Professional
Release Date : 2021-07-06
Itil 4 Digital And It Strategy written by Axelos Global Best Practice and has been published by Itil Managing Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-06 with Business & Economics categories.
Ideal guidance for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This book helps you understand the Digital and IT Strategy module towards Strategic Leader, as well as provide daily expert reference guidance for day-to-day problems.
Information Strategy Design And Practices
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Author : Sanjay Mohapatra
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-01-16
Information Strategy Design And Practices written by Sanjay Mohapatra and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-16 with Business & Economics categories.
Information Strategy Design and Practices develops a framework for designing information technology strategy for an organization. Beyond this, it establishes an approach to not only implement it, but sustain it. The framework explains how IT strategy should have an alignment to business to reap the benefits of business. The book contains five case studies in different domains: retail, real estate development, IT product development, development sector, and education sector. These case studies have been applied to different countries, providing a global prospective to this emerging trend.
Service Design
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Author : Great Britain. Office of Government Commerce
language : en
Publisher: The Stationery Office
Release Date : 2007-05-30
Service Design written by Great Britain. Office of Government Commerce and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This volume covers design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing.
An Efficient Holistic Implementation Plan Of The Itil Framework Version 3 For Smb
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Author : Jochen Höfenstock
language : en
Publisher: GRIN Verlag
Release Date : 2009-11-23
An Efficient Holistic Implementation Plan Of The Itil Framework Version 3 For Smb written by Jochen Höfenstock and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-11-23 with Computers categories.
Diploma Thesis from the year 2009 in the subject Computer Science - Commercial Information Technology, grade: 2, Fachhochschule des bfi Wien GmbH (Projektmanagement und Informationstechnik), language: English, abstract: The IT Infrastructure Library (ITIL) framework is a defacto standard for a holistic Service Management approach. In its third version a five stage lifecycle model provides principles, roles, processes and functions next to a plurality of information for the history of a service from the cradle to the grave. Preceding activities ensure an efficient implementation of ITIL framework for different kinds of management systems used by IT departments or service providers for small and medium-sized business (SMB). This master thesis reviews the corresponding theory of ITIL and organisational change management as well as project management methods necessary for ITIL framework implementation. Most small and medium-sized businesses rush into the implementation of ITIL framework because an essential analytic planning was not or ineffectually done. The dependences and coherences between the Service Strategy, Service Design, Service Transition, Service Operation as well as Continual Service Improvement allege how to efficiently implement the holistic ITIL framework. Based on a survey of SMBs experiences and level of organisational maturity this information gets combined and framed in an implementation plan in due consideration of all coherences and dependencies to assure optimum quality of implementation. With such a plan, SMBs are in a position to generate as much as possible achievement compared with an adequate scale of effort. SMB has also the assurance that only the appropriate parts of ITIL framework are affected for its System or Service Management approach. The chain of causation starts with a summary of all five ITIL lifecycle stages and its interfaces next to a survey of SMB’s experiences with such a framework and level of organisational maturity. It ends with an implementation plan based on the participators statements and adequate project management methods for definition of objectives, pinpointing of dependencies, object and work breakdown structures and environment analysis. My major conclusion of this master thesis is that costs saving characteristics of ITIL framework do not appear by ITIL framework implementation. They appear in case of consistent application.
Ultimate Guide To Cgrc Certification
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Author : Arun Kumar Chaudhary
language : en
Publisher: BPB Publications
Release Date : 2025-05-23
Ultimate Guide To Cgrc Certification written by Arun Kumar Chaudhary and has been published by BPB Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-23 with Computers categories.
DESCRIPTION In today's interconnected world, organizations face increasing challenges in managing the complex landscape of information security, risk, and compliance. This book provides a practical framework for navigating these challenges, enabling professionals to establish and maintain robust systems that protect sensitive data, adhere to regulatory requirements, and mitigate potential threats. This book covers the core domains of CGRC, beginning with foundational security principles, governance structures, and risk assessment, including standards like NIST RMF and SP 800-53. This book offers a comprehensive analysis of GRC fundamentals such as risk management, internal controls, compliance, corporate governance, control selection, implementation, and enhancement, and addressing frameworks like CIS Benchmarks and privacy regulations, including GDPR and PDPA. The book also contains sample questions, case studies, and real-world examples to show the application of GRC concepts in different organizational settings. Security professionals can make various pathways with regulatory requirements, compliance standards, sectors of industry, and managed environments. By learning the concepts and techniques in this book, readers will develop the expertise to effectively manage security, risk, and compliance within their organizations. They will be equipped to design, implement, and maintain GRC programs, ensuring data integrity, availability, and confidentiality. WHAT YOU WILL LEARN ● Implement governance frameworks, and conduct risk assessment. ● Select, deploy, document robust security controls, and address GDPR. ● Learn CIA triad, NIST RMF, SP 800-53, System Scope, FIPS, and HIPAA compliance. ● Risk management, risk assessment, and risk response methodology. ● Repair assessment, audit scope and plan. ● Track changes to the system and enforce compliance through change log, incident response. ● Learn compliance standards, performance monitoring, configurations items and maintenance. WHO THIS BOOK IS FOR This guide is designed for both beginners and experienced risk professionals, including GRC managers, security analysts, cybersecurity auditors, and compliance officers. CGRC is particularly well-suited for information security and cybersecurity practitioners who manage risk in information systems. TABLE OF CONTENTS 1. Introduction to Security and Privacy Principles 2. Governance Structure and Policy 3. Risk Assessment and Compliance Standards 4. Introduction to System Scope 5. System Categorization and Control 6. Introduction to Control Selection and Approval 7. Evaluating and Selecting Controls 8. Enhancing Security Controls 9. Introduction to Implementing Controls 10. Deploying Security and Privacy Controls 11. Documenting Security Controls 12. Introduction to Control Assessment and Audit 13. Conducting Assessment and Audit 14. Developing Report and Risk Response 15. Introduction to System Compliance 16. Determining System Risk Posture 17. Documenting System Compliance 18. Introduction to Compliance Maintenance 19. Monitoring Compliance 20. Optimizing Risk and Compliance 21. Practice Tests